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Entry Level Marketplace Customer Service Representative Jobs

Xcel Management Inc

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Customer Service Rep - Entry Level CSR

Columbus, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

QC Holdings-LendNation

Customer Service Representative

Racine, WI · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Representative position is a full-time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QC Holdings-LendNation

Customer Service Representative

Marshfield, MO · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a full-time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QC Holdings-LendNation

Customer Service Representative

Homewood, AL · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a full-time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QC Holdings-LendNation

Customer Service Representative

Lees Summit, MO · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a full time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QC Holdings-LendNation

Customer Service Representative

Ocean Springs, MS · On-site

$12.50 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a Full Time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QC Holdings-LendNation

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative opportunity is a full-time entry-level position that has great ... marketplace, primarily providing credit options for consumers under-served by traditional banking ...

QC Holdings-LendNation

Customer Service Representative

Park Hills, MO · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Services marketplace, primarily providing credit options for consumers under-served by traditional ... This is a full time entry-level position that has great potential for the right person! We are ...

QCHI

Customer Service Representative

Desloge, MO · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Services marketplace, primarily providing credit options for consumers under-served by traditional ... This is a full time entry-level position that has great potential for the right person! We are ...

QCHI

Customer Service Representative

Goodlettsville, TN · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Services marketplace, primarily providing credit options for consumers under-served by traditional ... This is a full-time entry-level position that has great potential for the right person! We are ...

QCHI

Customer Service Representative

Hendersonville, TN · On-site

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Services marketplace, primarily providing credit options for consumers under-served by traditional ... This is a full time entry-level position that has great potential for the right person! We are ...

Gig.com

Entry-Level Customer Service Representative

Springfield, VA · On-site

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

... Entry-Level Customer Service Representative positions. This is a great opportunity to gain professional experience while developing skills in customer service, community engagement, events, and ...

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Entry Level Marketplace Customer Service Representative information

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How much do entry level marketplace customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for entry level marketplace customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an entry level marketplace customer service representative?

An Entry Level Marketplace Customer Service Representative is a professional who assists customers with their inquiries, issues, and orders on online marketplaces. Their responsibilities typically include responding to customer emails or chats, resolving complaints, processing returns or refunds, and providing product information. This position is often a starting point for those new to customer service, offering training and opportunities to develop problem-solving and communication skills. They play a vital role in ensuring customer satisfaction and maintaining the reputation of the marketplace or associated sellers.

What are the key skills and qualifications needed to thrive as an entry level marketplace customer service representative?

To thrive as an Entry Level Marketplace Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, e-commerce platforms, and ticketing systems is typically required. Patience, problem-solving ability, and a positive attitude are crucial soft skills that help in resolving customer issues effectively. These skills and qualities are important for maintaining customer satisfaction and ensuring smooth marketplace operations.

What are some common challenges faced by entry level marketplace customer service representatives and how can they be addressed?

Entry Level Marketplace Customer Service Representatives often encounter challenges such as managing high volumes of customer inquiries, handling difficult or dissatisfied customers, and quickly learning the platform’s policies and procedures. To address these, it's helpful to develop strong communication and problem-solving skills, seek guidance from more experienced team members, and utilize available training resources. Many companies also provide knowledge bases and regular team meetings to support new representatives in resolving issues efficiently and maintaining a positive customer experience.

What is the difference between Entry Level Marketplace Customer Service Representative vs Customer Support Associate?

AspectEntry Level Marketplace Customer Service RepresentativeCustomer Support Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline platforms, e-commerce marketplacesCall centers, retail stores, online support
Employer & IndustryE-commerce, online marketplacesRetail, technology, service industries
Search & Comparison IntentUnderstanding entry-level roles in online customer serviceComparing customer support roles across industries

Both roles involve assisting customers, but the Entry Level Marketplace Customer Service Representative focuses on online marketplace platforms, while Customer Support Associates may work across various industries and environments. The former typically requires familiarity with e-commerce platforms, whereas the latter emphasizes general customer service skills.

What cities are hiring for Entry Level Marketplace Customer Service Representative jobs?

Cities with the most Entry Level Marketplace Customer Service Representative job openings:

What are the most commonly searched types of Marketplace Customer Service Representative jobs?

The most popular types of Marketplace Customer Service Representative jobs are:

What states have the most Entry Level Marketplace Customer Service Representative jobs?

States with the most job openings for Entry Level Marketplace Customer Service Representative jobs include:

Entry Level Marketplace Customer Service Representative jobs near you

Customer Service Rep - Entry Level CSR

Xcel Management Inc

Columbus, OH • On-site

$20 - $30/hr

Full-time

Posted 17 days ago

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Job description

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer needs and contribute to sales efforts.

Responsibilities

  • Provide timely and accurate customer support in person
  • Develop and maintain strong product knowledge to assist customers effectively
  • Collaborate with team members to ensure a seamless customer experience
  • Assist in identifying sales opportunities and support sales initiatives

Preferred Qualifications

  • High school diploma or equivalent


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