ZipRecruiter

Log In

2

Entry Level Marketplace Customer Service Representative Jobs

Jons Marketplace

$17 - $20.75/hr

Jons Marketplace currently has positions available in the General Customer Service job family. The ... this are representative only and not limited to the tasks that an employee may be required to ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Tampa, FL · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Charlotte, NC · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

previous page

Showing results 41-60

All JobsMarketplace Customer Service Representative JobsEntry Level Marketplace Customer Service Representative Jobs

Entry Level Marketplace Customer Service Representative information

See salary details

$9

$18

$26

How much do entry level marketplace customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level marketplace customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level marketplace customer service representatives and how can they be addressed?

Entry Level Marketplace Customer Service Representatives often encounter challenges such as managing high volumes of customer inquiries, handling difficult or dissatisfied customers, and quickly learning the platform’s policies and procedures. To address these, it's helpful to develop strong communication and problem-solving skills, seek guidance from more experienced team members, and utilize available training resources. Many companies also provide knowledge bases and regular team meetings to support new representatives in resolving issues efficiently and maintaining a positive customer experience.

What is the difference between Entry Level Marketplace Customer Service Representative vs Customer Support Associate?

AspectEntry Level Marketplace Customer Service RepresentativeCustomer Support Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline platforms, e-commerce marketplacesCall centers, retail stores, online support
Employer & IndustryE-commerce, online marketplacesRetail, technology, service industries
Search & Comparison IntentUnderstanding entry-level roles in online customer serviceComparing customer support roles across industries

Both roles involve assisting customers, but the Entry Level Marketplace Customer Service Representative focuses on online marketplace platforms, while Customer Support Associates may work across various industries and environments. The former typically requires familiarity with e-commerce platforms, whereas the latter emphasizes general customer service skills.

What are the key skills and qualifications needed to thrive as an entry level marketplace customer service representative?

To thrive as an Entry Level Marketplace Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, e-commerce platforms, and ticketing systems is typically required. Patience, problem-solving ability, and a positive attitude are crucial soft skills that help in resolving customer issues effectively. These skills and qualities are important for maintaining customer satisfaction and ensuring smooth marketplace operations.

What is an entry level marketplace customer service representative?

An Entry Level Marketplace Customer Service Representative is a professional who assists customers with their inquiries, issues, and orders on online marketplaces. Their responsibilities typically include responding to customer emails or chats, resolving complaints, processing returns or refunds, and providing product information. This position is often a starting point for those new to customer service, offering training and opportunities to develop problem-solving and communication skills. They play a vital role in ensuring customer satisfaction and maintaining the reputation of the marketplace or associated sellers.
What cities are hiring for Entry Level Marketplace Customer Service Representative jobs? Cities with the most Entry Level Marketplace Customer Service Representative job openings:
What are the most commonly searched types of Marketplace Customer Service Representative jobs? The most popular types of Marketplace Customer Service Representative jobs are:
What states have the most Entry Level Marketplace Customer Service Representative jobs? States with the most job openings for Entry Level Marketplace Customer Service Representative jobs include:
Entry Level Marketplace Customer Service Representative jobs near you

General Customer Service Job Family $18.42-20.00

Jons Marketplace

On-site

$17 - $20.75/hr

Full-time

Re-posted 23 days ago

Job description

Jons Marketplace currently has positions available in the General Customer Service job family. The General Customer Service job family has several customer service positions with the primary focus on following Jons Marketplace customer service standards, safety guidelines and supporting all company policies applicable to the position. Any of the following positions may be available: Floral Clerk, Frozen Food Clerk, Grocery Clerk, Non-Foods Clerk, Produce Clerk, Tortilla Department Clerk, Service Deli Counter Clerk, Courtesy Clerk, Utility Clerk, Customer Service Booth Person, Hot Foods, Counter Clerk and Scan File Clerk.

Important Disclaimer Notice: The job duties, responsibilities and the requirements and conditions listed in this job description are representative only and not limited to the tasks that an employee may be required to perform. Jons reserves the right to revise to this job description at any time and to require employees to perform other tasks as circumstances or conditions of business or work environment change.The employer will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Apply