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Accenture Csr Jobs (NOW HIRING)

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Accenture Csr information

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$9

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$26

How much do accenture csr jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for accenture csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Accenture Csr vs Accenture Customer Service Representative?

AspectAccenture CsrAccenture Customer Service Representative
Required CredentialsHigh school diploma or equivalent; relevant certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentOffice or remote call centers, client-facing rolesCall centers, customer support centers, remote or on-site
Employer & Industry UsageAccenture's client support teams across industriesCustomer support roles within Accenture or similar firms

Accenture CSR typically involves broader client engagement and may require additional certifications, while Customer Service Representatives focus on direct customer support. Both roles are vital in delivering quality service but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Accenture Customer Service Representative (CSR), and why are they important?

To thrive as an Accenture CSR, you need strong communication, problem-solving, and customer support skills, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic office tools like Microsoft Office is often required. Outstanding interpersonal skills, patience, and adaptability help CSRs provide excellent service and resolve issues efficiently. These skills are vital to ensure customer satisfaction, foster brand loyalty, and maintain high service standards in a fast-paced environment.

What are some common challenges faced by Accenture CSR (Customer Service Representative) professionals, and how can they overcome them?

Accenture CSRs often encounter challenges such as managing high call volumes, handling complex customer inquiries, and adapting to evolving client systems and protocols. Success in this role requires excellent communication skills, patience, and the ability to quickly learn new technologies. Accenture provides comprehensive training and ongoing support, but building strong problem-solving abilities and resilience can help CSRs thrive. Collaborating with team members and supervisors is encouraged to share solutions and continuously improve service quality.

What are Accenture CSRs?

Accenture CSRs, or Customer Service Representatives at Accenture, are professionals who handle customer inquiries, provide support, and resolve issues for clients across various industries. They communicate with customers via phone, email, or chat, ensuring a positive customer experience while following company policies and procedures. CSRs are trained to handle a wide range of customer concerns, from technical support to billing inquiries, and often work within specific client accounts. Their role is crucial in maintaining client satisfaction and upholding the reputation of Accenture's service delivery.
More about Accenture Csr jobs
What cities are hiring for Accenture Csr jobs? Cities with the most Accenture Csr job openings:
What states have the most Accenture Csr jobs? States with the most job openings for Accenture Csr jobs include:
Infographic showing various Accenture Csr job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, and 99% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

$16.50 - $22.50/hr

Full-time

Re-posted 3 days ago


Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing