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Accenture Csr Jobs (NOW HIRING)

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Accenture Csr information

See salary details

$9

$18

$26

How much do accenture csr jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for accenture csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Accenture Csr vs Accenture Customer Service Representative?

AspectAccenture CsrAccenture Customer Service Representative
Required CredentialsHigh school diploma or equivalent; relevant certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentOffice or remote call centers, client-facing rolesCall centers, customer support centers, remote or on-site
Employer & Industry UsageAccenture's client support teams across industriesCustomer support roles within Accenture or similar firms

Accenture CSR typically involves broader client engagement and may require additional certifications, while Customer Service Representatives focus on direct customer support. Both roles are vital in delivering quality service but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Accenture Customer Service Representative (CSR), and why are they important?

To thrive as an Accenture CSR, you need strong communication, problem-solving, and customer support skills, typically supported by a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic office tools like Microsoft Office is often required. Outstanding interpersonal skills, patience, and adaptability help CSRs provide excellent service and resolve issues efficiently. These skills are vital to ensure customer satisfaction, foster brand loyalty, and maintain high service standards in a fast-paced environment.

What are some common challenges faced by Accenture CSR (Customer Service Representative) professionals, and how can they overcome them?

Accenture CSRs often encounter challenges such as managing high call volumes, handling complex customer inquiries, and adapting to evolving client systems and protocols. Success in this role requires excellent communication skills, patience, and the ability to quickly learn new technologies. Accenture provides comprehensive training and ongoing support, but building strong problem-solving abilities and resilience can help CSRs thrive. Collaborating with team members and supervisors is encouraged to share solutions and continuously improve service quality.

What are Accenture CSRs?

Accenture CSRs, or Customer Service Representatives at Accenture, are professionals who handle customer inquiries, provide support, and resolve issues for clients across various industries. They communicate with customers via phone, email, or chat, ensuring a positive customer experience while following company policies and procedures. CSRs are trained to handle a wide range of customer concerns, from technical support to billing inquiries, and often work within specific client accounts. Their role is crucial in maintaining client satisfaction and upholding the reputation of Accenture's service delivery.
More about Accenture Csr jobs
What cities are hiring for Accenture Csr jobs? Cities with the most Accenture Csr job openings:
What states have the most Accenture Csr jobs? States with the most job openings for Accenture Csr jobs include:
Infographic showing various Accenture Csr job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, and 99% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Operations

Cheektowaga, NY

$20/hr

Full-time

Re-posted 17 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

CUSTOMER SERVICE REPRESENTATIVE $20/HOUR

IN-OFFICE POSITION-Cheektowaga, NY

EVENING AND WEEKEND AVAILABILITY REQUIRED

Next Start Date: Monday, September 14th, 2026

Training Schedule: Sunday-Thursday 11:00AM - 7:30PM

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-NL1
CRP113 2026-76923 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Employment Type: Full Time