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Manager Systems Support Engineer Jobs in Indiana

Precise Systems

Management Analyst

Odon, IN

The Management Analyst will provide program analysis, project coordination, schedule management ... Support model-based engineering, systems-engineering assessments, technical studies, requirements ...

Precise Systems

Management Analyst

Crane, IN · On-site

The Management Analyst will provide program analysis, project coordination, schedule management ... Support model-based engineering, systems-engineering assessments, technical studies, requirements ...

Sallie Mae

Technology Support Engineer

Indianapolis, IN · On-site

What You'll Contribute The Technology Operations Engineer I will be responsible for supporting in ... systems. * Familiarity with ITIL framework and basic IT service management principles. * Strong ...

Sallie_mae

Technology Support Engineer

Indianapolis, IN · On-site

What You'll Contribute The Technology Operations Engineer I will be responsible for supporting in ... systems. * Familiarity with ITIL framework and basic IT service management principles. * Strong ...

Sallie Mae

Technology Support Engineer

Indianapolis, IN · On-site

What You'll Contribute The Technology Operations Engineer I will be responsible for supporting in ... systems. * Familiarity with ITIL framework and basic IT service management principles. * Strong ...

Path Forward IT

Onsite Support Engineer I

Evansville, IN · On-site

Onsite Support Engineer I Company: Path Forward IT Location: Evansville, IN About the Role Path ... Incident management and time tracking. * Remote system access: Running scripts and pushing approved ...

New

Allstar Technologies

System Engineer

Fort Wayne, IN · On-site

$60K - $85K/yr

You will also provide onsite and remote systems support to customers. Responsibilities: * Help ... Provide sales engineering support to Allstar's sales team * Acquire and maintain training ...

Allstar Technologies

System Engineer

Fort Wayne, IN · On-site

$60K - $85K/yr

You will also provide onsite and remote systems support to customers. Responsibilities: * Help ... Provide sales engineering support to Allstar's sales team * Acquire and maintain training ...

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Manager Systems Support Engineer information

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the most commonly searched types of Systems Support Engineer jobs in Indiana?

The most popular types of Systems Support Engineer jobs in Indiana are:

What are popular job titles related to Manager Systems Support Engineer jobs in Indiana?

For Manager Systems Support Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Manager Systems Support Engineer jobs in Indiana look for?

The top searched job categories for Manager Systems Support Engineer jobs in Indiana are:

What cities in Indiana are hiring for Manager Systems Support Engineer jobs?

Cities in Indiana with the most Manager Systems Support Engineer job openings:

Manager Systems Support Engineer jobs near you
Infographic showing various Manager Systems Support Engineer job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Systems Support Specialist I (Onsite)

groteindustries

Madison, IN

Full-time

Re-posted 27 days ago

Job description

Business Title:                           System Support Specialist I

Reports to:                                Global Infrastructure & Operations Manager

Leadership Scope:                     Individual Contributor

Location:                                      Madison, Indiana 100% On-site

Company Info:               With a heritage of nearly 120 years, we aren’t just a company; we are a brand of trust.  But more than anything, we are a collection of individuals who, together, give Grote Industries a decisive competitive advantage. At Grote, our shared vision is clear – to meet the needs of the customers we serve. We accomplish that mission every day by following a set of core values that makes us who we are.

                                    Innovation has been the hallmark of Grote Industries from the start. From durable, easy to see stop lights to the latest in LED lighting technology, Grote has been leading the way in advanced vehicle system solutions from early in the last century right up to today. With these innovations, Grote has helped millions of people throughout North America and the world benefit from the innovation and design excellence of Grote products.

Position Summary:        The Systems Support Specialist I performs various actions related to Client Services and Infrastructure end user computing system support, including monitoring and updating software, researching new technologies and methodologies, and modernizing and implementing enterprise level hardware and software solutions.

Position Duties:              - Performs a wide variety of general maintenance and technical tasks (from least to more complex) in the support and maintenance of computers, laptops, tablets, printers, RF handheld devices, monitors, software applications, smart phones and peripheral devices.

                                        - Includes installing, diagnosing, repairing, maintaining, upgrading and disposing of computer systems hardware, software, and peripheral devices according to company standards.

                                        - Keeps current on new technologies, trends, industry best practices, and latest solutions to hardware and software malfunctions, cyber security and networking and communicates solutions and/or trains and guides co-workers. 

                                       - Assists in the preparation of equipment replacement and software upgrades or installations.

                                        - Ability to interface with vendors, support groups and others in the maintenance, service, implementation, problem-solving of computer-related hardware, software, and/or audio/visual systems.

                                    - Ability to provide general networking and cyber security troubleshooting, diagnosing and issue resolution.

                                     - Strong communication, both written and verbal, and interpersonal skills

                                     - Maintains Service Desk and Client Services activity through appropriate use and updates to Incident and Change management processes and solution.

                                     - Orders hardware/software as needed.

                                     - General understanding of network types (WAN, LAN, Wireless), design concepts and best practices.

Requirements:               Associate degree or bachelor’s degree (A.S., B.A. or B.S.) from college or university in Computer Science, Information Technology, Information Systems or Services. Minimum of three years related experience and/or training; or equivalent combination of education and experience. Familiarity with PC hardware/software, and networking concepts. Knowledge of RF equipment and printing environments. Microsoft O365, Windows environment

Location:                        Madison, Indiana 100% On-site

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