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Manager Systems Support Engineer Jobs in Indiana

Our Managed Services Engineers ensure client satisfaction, drives service excellence, oversee ... Deliver first class technical support for a diverse range of systems and configurations ...

Develop support practices that align with change management expectations in a regulated environment ... Support standard operating procedure development, system readiness, validation and testing ...

Central Systems Support Manager Responsibilities/Authority: The Systems Engineer is a resource that provides computer system support to projects company-wide. Support includes onsite client support ...

... Engineering, Inventory, and Logistics. Work with company employees to support computer systems and ... Systems support of MRP System reporting, material management, scrap loss, production reporting ...

... Engineering, Inventory, and Logistics. Work with company employees to support computer systems and ... Systems support of MRP System reporting, material management, scrap loss, production reporting ...

ENDPOINT SUPPORT ENGINEER Onsite-CARMEL, IN * Endpoint * Tier 2/3 * Hardware * Software * Windows ... Troubleshoot and resolve Tier 2/3 hardware, software, and operating system problems. * Manage and ...

ENDPOINT SUPPORT ENGINEER Onsite-CARMEL, IN * Endpoint * Tier 2/3 * Hardware * Software * Windows ... Troubleshoot and resolve Tier 2/3 hardware, software, and operating system problems. * Manage and ...

Support control system design in coordination with Project Engineers. Assist with the development ... Maintain clear and concise communication with customers, managers, and team members. Track tasks ...

... wireless communication systems. * May be involved in customer installation and training ... Queue Management to reduce long running issues and drive KPI to manage the issues * Respond to ...

Controls Support Engineer

Indianapolis, IN · On-site

$79K - $102K/yr

Collateral duties include controls systems electrical design utilizing AutoCAD Electrical, PLC/PC ... The Controls Support Engineer will work directly with the Controls Support Manager and management ...

Showing results 21-40

Manager Systems Support Engineer information

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are popular job titles related to Manager Systems Support Engineer jobs in Indiana?

For Manager Systems Support Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Manager Systems Support Engineer jobs in Indiana look for?

The top searched job categories for Manager Systems Support Engineer jobs in Indiana are:

What cities in Indiana are hiring for Manager Systems Support Engineer jobs?

Cities in Indiana with the most Manager Systems Support Engineer job openings:

Infographic showing various Manager Systems Support Engineer job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Application Support Engineer

ATS Automation Tooling Systems Inc

Indianapolis, IN • On-site

$65 - $90/hr

Other

Re-posted 17 days ago


Job description

Responsibilities
  • Provide Tier 2 / Tier 3 application support for critical manufacturing and enterprise applications, including incident response, troubleshooting, and root cause analysis
  • Use SQL to analyze application data, investigate issues, validate fixes, and support reporting or data corrections as needed
  • Serve as a technical escalation point for complex application and data-related issues, coordinating with global support teams, developers, and vendors
  • Support application lifecycle activities, including deployments, upgrades, patches, and validation support in GxP-regulated environments
  • Partner with business users, IT, and engineering teams to identify recurring issues, propose improvements, and enhance application performance and stability
  • Create and maintain support documentation, SOPs, runbooks, and knowledge base articles
  • Ensure compliance with GxP, data integrity, change management, and cybersecurity requirements
Required Qualifications
  • Bachelor’s degree in Engineering, Computer Science, Information Systems, or a related technical field (or equivalent experience)
  • 3+ years of experience in application support, systems support, or manufacturing IT
  • Strong hands‑on experience with SQL (querying, troubleshooting data issues, performance analysis)
  • Experience supporting applications in pharmaceutical, biotech, or other regulated manufacturing environments
  • Familiarity with incident, problem, and change management processes (ITIL or similar)
  • Strong communication skills and ability to work effectively in an on‑site, cross‑functional environment
Preferred Qualifications
  • Experience supporting manufacturing execution, quality, Data Historization and/or laboratory systems
  • Knowledge of GxP validation, audit support, and regulated change control
  • Experience working with SQL Server, Oracle, or similar relational databases
  • Exposure to global application support models and follow‑the‑sun operations
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