ZipRecruiter

Log In

1

Manager Of Customer Success Jobs (NOW HIRING)

PerformYard

Customer Success Manager

Arlington, VA · On-site +1

Our long-term vision is to change the way performance is managed and measured in organizations of ... As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships ...

MealSuite

Customer Success Manager

Dallas, TX · Remote

$78K - $94K/yr

About the Role The role of a Customer Success Manager is vital to MealSuite's long-term vision and profitability. We will not succeed unless our customers realize value from our products and services ...

Placer.ai

Customer Success Manager

OR · Remote

$70K - $100K/yr

Placer empowers thousands of customers-from Fortune 500 companies, to local governments and ... Placer.ai is looking for a talented Customer Success Manager who will manage a book of customer ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

As a Customer Success Manager of State Implementations, you'll play a pivotal role in ongoing project maintenance and relationship management, driving value for customers. Here's what we're seeking:

Level Data LLC

Customer Success Manager

Kalamazoo, MI · On-site

$80K - $85K/yr

As a Customer Success Manager of State Implementations, you'll play a pivotal role in ongoing project maintenance and relationship management, driving value for customers. Here's what we're seeking:

Owens Corning

Customer Success Manager

Tampa, FL · Hybrid

As a Customer Success Manager , you will play a key role in driving customer success and commercial ... Support execution of the Sales Management Operating System (MOS), including preparing performance ...

New

AppFolio

Manager, Customer Success

Dallas, TX

$104K - $130K/yr

We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At ... In this role, you'll build and inspire a high-performing team of Customer Success Managers ...

RaySecur, Inc

Customer Success Manager

Chicago, IL · On-site

The Strategic Customer Success Manager (CSM) serves as the primary post-implementation relationship ... The CSM acts as the voice of the customer internally while coordinating closely with Product ...

Humanly

Customer Success Manager

Bellevue, WA · Remote

$100K - $110K/yr

If that's the kind of place where you do your best work, we'd love to meet you. The Role We're looking for a Customer Success Manager to partner with recruiting leaders, talent acquisition teams, and ...

New

Kinective

Customer Success Manager

Golden, CO

$75K - $85K/yr

Description Ready to be a part of the company transforming FinTech and how the world accesses ... The Cliffs Notes We are seeking an accomplished Customer Success Manager with proven success ...

Wellspring

Customer Success Manager

About Wellspring Wellspring Worldwide, Inc. is a leading provider of web-based software systems for ... Position Summary The Customer Success Manager plays a vital role in supporting enterprise customers ...

Exostar

Customer Success Manager

Herndon, VA · On-site

$250K/yr

Overview The Customer Success Manager (CSM) is a key member of Exostar's Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they ...

PermitFlow

Manager, Customer Success

New York, NY · Remote

$150K - $190K/yr

We're an applied AI company serving the nation's builders, tackling one of the largest information ... Role Overview PermitFlow is seeking an experienced Manager, Customer Success to lead, grow, and ...

Level Data LLC

Customer Success Manager

Boston, MA · Remote

$70K - $80K/yr

As a Customer Success Manager, you'll own the post-sale relationship for a portfolio of K-12 ... district and state-agency accounts -- driving retention, expansion, and measurable data outcomes ...

next page

Showing results 1-20

All JobsOf Customer Success JobsManager Of Customer Success Jobs

Manager Of Customer Success information

See salary details

$32.5K

$83.1K

$140K

How much do manager of customer success jobs pay per year?

As of Jun 12, 2026, the average yearly pay for manager of customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Senior CSMs or those in high-demand industries can earn higher compensation, often including bonuses and benefits. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

What jobs pay 2000 a day?

Jobs that pay around $2,000 a day typically include high-level executive roles such as CEOs, CFOs, and other C-suite positions, as well as specialized consulting, investment banking, or legal roles like senior attorneys. These positions often require extensive experience, advanced skills, and sometimes certifications, and may involve long hours or high responsibility levels.

What does a Manager of Customer Success do?

A Manager of Customer Success leads a team focused on ensuring that customers achieve their desired outcomes while using a company’s products or services. They develop strategies to improve customer satisfaction, retention, and loyalty, often by overseeing onboarding, support, and engagement initiatives. This role also involves analyzing customer feedback, identifying opportunities for improvement, and collaborating with other departments such as sales and product development to address customer needs. Ultimately, the Manager of Customer Success aims to create long-term, positive relationships with clients to drive business growth.

Do CSMs make good money?

Customer Success Managers (CSMs) typically earn a competitive salary that varies based on experience, industry, and location. According to industry data, the median annual salary for CSMs ranges from $60,000 to $100,000, with higher earnings possible for those with advanced skills, certifications, or in high-demand sectors. Many CSMs also receive performance bonuses and benefits that can increase total compensation.

What are the key skills and qualifications needed to thrive as a Manager of Customer Success, and why are they important?

To thrive as a Manager of Customer Success, you need expertise in customer relationship management, data analysis, and a strong understanding of customer lifecycle strategies, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success tools such as Gainsight, and data visualization software is typically required. Exceptional communication, leadership, and problem-solving abilities distinguish top performers in this role. These skills and qualifications are crucial for driving customer satisfaction, retention, and overall business growth.

How do Managers of Customer Success typically collaborate with sales and product teams to enhance the customer experience?

Managers of Customer Success frequently work closely with sales and product teams to ensure a seamless customer journey. They share customer feedback and insights with product teams to help guide feature development and improvements, and coordinate with sales to align expectations set during the sales process with ongoing support. This cross-functional collaboration helps deliver a consistent, positive experience for clients and often involves regular meetings, joint strategy sessions, and shared performance metrics. By fostering open communication, Customer Success Managers help bridge gaps between teams and advocate for the customer's voice within the organization.

What exactly does a Customer Success Manager do?

A Customer Success Manager (CSM) is responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. They onboard new customers, provide ongoing support, gather feedback, and work to renew or expand accounts, often using customer relationship management (CRM) tools. The role requires communication skills, product knowledge, and a focus on customer satisfaction to reduce churn and promote loyalty.

What is the difference between Manager Of Customer Success vs Customer Success Specialist?

AspectManager Of Customer SuccessCustomer Success Specialist
Required CredentialsBachelor's degree, experience in customer success or account managementBachelor's degree, entry-level experience in customer support or success
Work EnvironmentOversees teams, develops strategies, manages customer relationshipsHandles customer inquiries, provides support, maintains customer satisfaction
Employer & Industry UsageUsed in SaaS, tech, and service industries for team leadership rolesCommon in customer support centers, SaaS companies, and client services

The Manager Of Customer Success typically leads teams, develops strategies, and manages customer relationships at a higher level. In contrast, a Customer Success Specialist focuses on direct customer support and satisfaction. Both roles require customer service skills, but the manager position involves leadership and strategic planning, while the specialist role emphasizes day-to-day customer interactions.

More about Manager Of Customer Success jobs
What cities are hiring for Manager Of Customer Success jobs? Cities with the most Manager Of Customer Success job openings:
What are the most commonly searched types of Of Customer Success jobs? The most popular types of Of Customer Success jobs are:
What states have the most Manager Of Customer Success jobs? States with the most job openings for Manager Of Customer Success jobs include:
What job categories do people searching Manager Of Customer Success jobs look for? The top searched job categories for Manager Of Customer Success jobs are:
Manager Of Customer Success jobs near you
Infographic showing various Manager Of Customer Success job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 61% Full Time, 13% Part Time, and 23% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

PerformYard

Arlington, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get involved in technology but love supporting customers? Are you looking for a company that will invest time in your development, support your professional growth and listen to your ideas? If yes, then keep reading!
PerformYard has developed a simple and effective product that drives our customer's employee performance through the roof. Our long-term vision is to change the way performance is managed and measured in organizations of all sizes. To achieve this we need to add to our amazing team...that's where you come in!
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product. You'll interact with executives and professionals from across a diverse customer base to aid clients in achieving their goals for using PerformYard in their organizations. You will partner with customer personnel to implement PerformYard. This includes supporting product configuration to meet customer-specific needs, providing consultative advice and best practice information, leading training (from one-on-one support to large group, virtual sessions) - all to create a successful and happy customer!
This is a 100% Remote position - now & forever
Requirements
What You'll Do:
  • Create long lasting satisfaction for professionals at all points of their customer lifecycle in order to retain their business and grow revenue
  • Establish a trusted advisor relationship with each customer through the onboarding and training process to drive the value of our products long term
  • Respond to phone calls and emails to support adoption, usage and expansion within the customer base
  • Meet or exceed aggressive responsiveness and quality goals
  • Be the voice and advocate of our customer - work with leadership and product teams to identify process improvements or product requirements to help resolve any customer facing issues, test any new product ideations and improve satisfaction
  • Utilize Salesforce and additional internal tools in order to create the best possible business and service level outcomes for our customers
  • Proactively influence team culture by actively participating in team and company activities and opportunities for feedback

What you'll Bring:
  • Bachelor's Degree
  • Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management, Account Support or related experience, preferably in software
  • Detailed and action oriented, with ability to manage multiple requests, respond quickly and with high quality, and problem solve on the fly
  • Enthusiastic and proactive self-starter with ability to communicate
  • Empathy for customer experience, and a desire to make customers successful
  • Understanding or previous use of CRM, Customer Success or Help software tools
  • Excited to operate in a fast paced start-up environment

Bonus Points:
  • A desire to do and achieve brilliant things!
  • Authentically curious, you love learning and improving yourself
  • Integrity is fundamentally important to you
  • You want to make a real difference
  • You are naturally entrepreneurial and Street smart

Benefits
In addition to your compensation plan we also have medical, dental, and vision health insurance benefits w/ HSA plan, disability insurance, 401k plan, generous PTO, paid holidays and other benefits.

Apply