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Vp Of Customer Success Jobs (NOW HIRING)

Valeo Resources

VP of Customer Success

$141K - $181K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Vice President of Customer Success Valeo Resources has partnered with a B2B SaaS / CRM technology organization (Salesforce-like platform). We are currently seeking candidates for a full-time Vice ...

Opportunity Healthcare

VP of Customer Success

$141K - $181K/yr

  • Medical

  • Dental

  • Vision

  • PTO

We are currently seeking candidates for a full-time Vice President of Customer Success to join the team. In this role, you will oversee the full post-sale customer lifecycle, leading implementation ...

Truleo

VP of Customer Success

Greenville, SC · On-site

$130K - $166K/yr

And we're hiring a VP of Customer Success to help us keep and grow the agencies that already rely on us. The Role We're hiring a VP of Customer Success to join our team in Greenville, SC, on-site ...

Chargezoom

VP of Customer Success

Salt Lake City, UT · On-site

$165K/yr

Role Overview The VP of Customer Success will play a critical role in driving customer satisfaction and loyalty, ensuring our clients receive outstanding support and derive maximum value from our ...

Time Doctor LLC

VP of Customer Success

$141K - $181K/yr

Time Doctor is hiring a VP of Customer Success to own retention across a global base of 10k+ customers spanning a hybrid product-led and sales-led business. The foundation is built: a rebuilt ...

Incident

VP of Customer Success

Manhattan, NY · On-site

$152K - $195K/yr

  • Medical

  • Life

  • Retirement

  • PTO

VP Of Customer Success We're hiring a VP of Customer Success to lead and scale our global post-sales function as we grow from $XXM ARR to $XXXM and beyond. This is a defining hire for the company ...

CADDi

Vice President of Customer Success

Chicago, IL · On-site

$200K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CADDi US Management Inc. seeks a Vice President of Customer Success in Chicago, IL. This person will lead the Customer Success function for CADDi's U.S. operations, managing strategy, operations, and ...

CADDi

Vice President of Customer Success

Chicago, IL · On-site

$200K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CADDi US Management Inc. seeks a Vice President of Customer Success in Chicago, IL. This person will lead the Customer Success function for CADDi's U.S. operations, managing strategy, operations, and ...

CADDi

Vice President of Customer Success

Chicago, IL

$200K - $250K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

CADDi US Management Inc. seeks a Vice President of Customer Success in Chicago, IL. This person will lead the Customer Success function for CADDi's U.S. operations, managing strategy, operations, and ...

Bikky Inc

Vice President of Customer Success

Manhattan, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Vice President of Customer Success We are hiring our first external leader to take full ownership of our Customer Success organization. Reporting to our Co-founder and CTO, you will be handed a ...

incident.io

VP of Customer Success

San Francisco, CA · On-site

$150 - $200/hr

  • Medical

  • Retirement

  • PTO

VP of Customer Success What you'll be doing: * Own global GRR and NRR across all segments and geographies , accountable for retention, expansion, and forecasting accuracy, and build the ...

Beyond SOF

VP, Customer Success

Washington, DC · On-site

$156K - $201K/yr

The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful implementation of customer success ...

Beyond SOF

VP, Customer Success

Washington, DC · On-site

$143K - $184K/yr

The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful implementation of customer success ...

incident.io Ltd

VP of Customer Success

Manhattan, NY · On-site

$152K - $195K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Team We're hiring a VP of Customer Success to lead and scale our global post-sales function as we grow from $XXM ARR to $XXXM and beyond. This is a defining hire for the company: customer success ...

Beyond SOF

VP, Customer Success

Washington, DC · On-site

$156K - $201K/yr

Overview Role Summary: The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful ...

M3

Vice President, Customer Success

Lawrenceville, GA · On-site

$126K - $162K/yr

The Vice President of Customer Success is the senior leader responsible for the strategy, performance, and scale of M3's customer success organization. This role owns driving customer platform ...

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All JobsVp Of Customer Success Jobs

Vp Of Customer Success information

See salary details

$79.5K

$163.2K

$262K

How much do vp of customer success jobs pay per year?

As of Aug 14, 2026, the average yearly pay for vp of customer success in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VP of Customer Success, and why are they important?

To thrive as a VP of Customer Success, you need extensive experience in customer relationship management, a deep understanding of SaaS or relevant industry verticals, and a proven track record in leading and scaling customer success teams. Familiarity with CRM platforms like Salesforce, customer analytics tools, and certifications in customer success management or leadership are commonly expected. Outstanding communication, strategic thinking, and the ability to inspire and develop high-performing teams are crucial soft skills for this role. These skills ensure customer satisfaction, drive retention and growth, and align customer success initiatives with organizational goals.

What is the difference between Vp Of Customer Success vs Customer Success Manager?

AspectVp Of Customer SuccessCustomer Success Manager
ResponsibilitiesOversees entire customer success strategy, manages teams, and aligns with company goalsManages relationships with individual clients, ensures customer satisfaction, and renewals
Required CredentialsTypically requires extensive experience in customer success, leadership skills, and industry knowledgeRequires experience in customer service, communication skills, and industry familiarity
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, client-facing, team collaboration

The Vp Of Customer Success focuses on strategic leadership and managing teams to drive overall customer success, while the Customer Success Manager handles day-to-day client relationships and satisfaction. Both roles require industry experience but differ in scope and responsibilities.

How does a VP of Customer Success typically collaborate with other departments to improve the customer experience?

A VP of Customer Success works closely with teams such as Sales, Product, and Support to ensure a seamless customer journey. They often coordinate with Sales to align on customer expectations, provide feedback to Product teams about user needs and pain points, and partner with Support to address recurring issues. This cross-functional collaboration helps drive product improvements, optimize onboarding processes, and proactively address challenges, all aimed at boosting customer satisfaction and retention.
More about Vp Of Customer Success jobs

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Cities with the most Vp Of Customer Success job openings:

What are the most commonly searched types of Of Customer Success jobs?

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Vp Of Customer Success jobs near you
Infographic showing various Vp Of Customer Success job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

VP of Customer Success

Valeo Resources

Remote

$141K - $181K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 22 days ago

Job description

Vice President of Customer Success

Valeo Resources has partnered with a B2B SaaS / CRM technology organization (Salesforce-like platform). We are currently seeking candidates for a full-time Vice President of Customer Success to join the team. In this role, you will oversee the full post-sale customer lifecycle, leading implementation, enablement, support, retention, and expansion for mid-market and enterprise customers.

Position: Vice President of Customer Success

Company: B2B SaaS / CRM Technology Organization

Location: Remote USA

Schedule: M–F, day shifts (Full-time – W2)

Responsibilities:

  • Own and scale the end-to-end customer success strategy from onboarding through renewal
  • Lead Customer Success, Implementation, and Support teams
  • Drive adoption, retention, net revenue retention (NRR), and customer satisfaction
  • Partner cross-functionally with Sales, Product, and Engineering
  • Establish customer health metrics, KPIs, and Salesforce-based reporting
  • Serve as executive sponsor for key enterprise accounts

Requirements:

  • 8+ years of leadership experience in Customer Success within B2B SaaS
  • Strong Salesforce or Salesforce-like CRM platform experience
  • Proven success improving retention and driving expansion revenue
  • Excellent executive communication and operational leadership skills

Benefits offered:

  • Competitive base salary + bonus
  • Equity opportunities
  • Comprehensive medical, dental, and vision benefits
  • PTO and paid holidays

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