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Manager Customer Marketing Jobs (NOW HIRING)

Redwood Logistics

Customer Marketing Manager

Chicago, IL · On-site

$80K - $99K/yr

Customer Marketing Manager Reports To: Vice President, Marketing Location: Chicago, IL Environment: Hybrid Status: Exempt Who We Are: Recognized by Gartner in their Modern 4PL Market Guide, Redwood ...

Anysphere

Customer Marketing Manager

San Francisco, CA · On-site

Customer Marketing Manager Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design ...

New Relic

Customer Marketing Manager

Atlanta, GA · On-site

Manage a variety of customer marketing projects in various stages of development. Track and measure monthly metrics and provide regular reports to marketing and sales leadership. * Build and maintain ...

Decagon

Senior Customer Marketing Manager

San Francisco, CA · On-site

$160K - $190K/yr

About The Role Decagon is looking for a strategic and creative Customer Marketing Manager to build and scale programs that deepen customer engagement, celebrate customer success, and turn our users ...

AvePoint

Customer Marketing Manager

Chicago, IL

$90K - $100K/yr

Overview The Customer Marketing Manager sits on AvePoint's Demand Generation team and plays a critical role in turning customer trust into measurable growth. This role owns the execution and ...

Checkr

Director, Customer Marketing

Denver, CO

Team Management: Lead and mentor a high-performing team of four (Lifecycle Marketing Lead, Sr. Customer Campaigns Manager, Sr. Customer Advocacy Manager, and Customer Events Manager). * AI ...

AvePoint

Customer Marketing Manager

Arlington, VA · On-site

$90K - $100K/yr

Overview The Customer Marketing Manager sits on AvePoint's Demand Generation team and plays a critical role in turning customer trust into measurable growth. This role owns the execution and ...

AvePoint

Customer Marketing Manager

Jersey City, NJ · On-site

$90K - $100K/yr

Overview The Customer Marketing Manager sits on AvePoint's Demand Generation team and plays a critical role in turning customer trust into measurable growth. This role owns the execution and ...

AvePoint

Customer Marketing Manager

Chicago, IL · On-site

$90K - $100K/yr

Overview The Customer Marketing Manager sits on AvePoint's Demand Generation team and plays a critical role in turning customer trust into measurable growth. This role owns the execution and ...

Checkr

Director, Customer Marketing

Denver, CO · On-site

Team Management: Lead and mentor a high-performing team of four (Lifecycle Marketing Lead, Sr. Customer Campaigns Manager, Sr. Customer Advocacy Manager, and Customer Events Manager). * AI ...

AvePoint

Customer Marketing Manager

Arlington, VA

$90K - $100K/yr

Overview The Customer Marketing Manager sits on AvePoint's Demand Generation team and plays a critical role in turning customer trust into measurable growth. This role owns the execution and ...

AvePoint

Customer Marketing Manager

Arlington, VA · On-site

$90K - $100K/yr

Overview The Customer Marketing Manager sits on AvePoint's Demand Generation team and plays a critical role in turning customer trust into measurable growth. This role owns the execution and ...

Cohere

Customer Marketing Manager

New York, NY · On-site

As the Customer Marketing Manager, you will play a key role in bridging the gap between our customers and the broader marketing organization. You will work closely with the sales, customer success ...

Cyera

Customer Marketing Manager

Kansas City, MO · On-site +1

$100K - $110K/yr

THE OPPORTUNITY Cyera is seeking a dynamic and detail-oriented Customer Marketing Manager to strengthen our relationships with customers and help tell their success stories that inspire trust and ...

Cyera

Customer Marketing Manager

New York, NY · On-site +1

$100K - $110K/yr

THE OPPORTUNITY Cyera is seeking a dynamic and detail-oriented Customer Marketing Manager to strengthen our relationships with customers and help tell their success stories that inspire trust and ...

Cyera

Customer Marketing Manager

Chicago, IL · On-site +1

$100K - $110K/yr

THE OPPORTUNITY Cyera is seeking a dynamic and detail-oriented Customer Marketing Manager to strengthen our relationships with customers and help tell their success stories that inspire trust and ...

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All JobsManager Customer Marketing Jobs

Manager Customer Marketing information

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$42K

$104.5K

$187K

How much do manager customer marketing jobs pay per year?

As of May 28, 2026, the average yearly pay for manager customer marketing in the United States is $104,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $129,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Customer Marketing, and why are they important?

To thrive as a Manager Customer Marketing, you need a solid background in marketing strategy, customer segmentation, and data analysis, typically supported by a bachelor’s degree in marketing or a related field. Experience with CRM platforms, marketing automation tools, and analytics software is commonly required, and certifications like HubSpot or Salesforce Marketing Cloud are advantageous. Strong leadership, project management, and interpersonal skills help you drive cross-functional initiatives and build customer loyalty. These competencies are crucial for designing effective campaigns that increase customer engagement and deliver measurable business growth.

How does a Manager of Customer Marketing collaborate with sales and product teams to drive customer engagement?

A Manager of Customer Marketing works closely with both the sales and product teams to align marketing strategies with customer needs and business goals. This often involves regular meetings to share customer insights, coordinate campaign launches, and ensure that messaging resonates with target audiences. By collaborating on joint initiatives, such as customer loyalty programs or product feedback loops, the Manager helps to enhance customer satisfaction and retention. Effective communication and cross-functional teamwork are essential to successfully deliver campaigns that drive engagement and support revenue growth.

What are Manager Customer Marketing roles?

A Manager of Customer Marketing is responsible for developing and implementing marketing strategies that focus on engaging and retaining existing customers. This role typically involves analyzing customer data, creating targeted marketing campaigns, and working closely with sales, product, and customer success teams to maximize customer satisfaction and loyalty. The goal is to drive repeat business and increase the lifetime value of customers through personalized marketing efforts and communications.

What is the difference between Manager Customer Marketing vs Customer Marketing Specialist?

AspectManager Customer MarketingCustomer Marketing Specialist
ResponsibilitiesOversees customer marketing strategies, manages teams, develops campaigns, analyzes performanceExecutes specific marketing campaigns, supports customer engagement, assists with content creation
Required SkillsLeadership, strategic planning, data analysis, project managementCommunication, campaign execution, customer engagement, basic analytics
CredentialsBachelor’s degree in marketing or related field; often requires experience in marketing rolesBachelor’s degree; entry to mid-level marketing experience preferred
Work EnvironmentCorporate marketing teams, cross-functional collaborationMarketing departments, agency settings, or client-side teams

The main difference between a Manager Customer Marketing and a Customer Marketing Specialist lies in scope and responsibility. Managers lead strategic initiatives and oversee teams, while specialists focus on executing specific campaigns. Both roles require marketing knowledge, but managers typically have more experience and leadership duties.

More about Manager Customer Marketing jobs
What cities are hiring for Manager Customer Marketing jobs? Cities with the most Manager Customer Marketing job openings:
What are the most commonly searched types of Customer Marketing jobs? The most popular types of Customer Marketing jobs are:
What states have the most Manager Customer Marketing jobs? States with the most job openings for Manager Customer Marketing jobs include:
What job categories do people searching Manager Customer Marketing jobs look for? The top searched job categories for Manager Customer Marketing jobs are:
Manager Customer Marketing jobs near you
Infographic showing various Manager Customer Marketing job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 90% Full Time, 4% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $104,535 per year, or $50.3 per hour.
Customer Marketing Manager

Customer Marketing Manager

Redwood Logistics

Chicago, IL • On-site

$80K - $99K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Customer Marketing Manager
Reports To: Vice President, Marketing
Location: Chicago, IL
Environment: Hybrid
Status: Exempt
Who We Are:
Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.
Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.
Whether you're just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.
Purpose of Your Work:
As the Customer Marketing Manager, you'll champion our customers' success while driving business impact - creating marketing programs that deepen engagement, unlock expansion revenue, and turn happy customers into our most powerful growth engine.
You'll build and run customer marketing initiatives that deepen relationships: customer engagement programs, advocacy and reference initiatives, lifecycle campaigns, expansion and upsell enablement, and customer education moments that increase product adoption and lifetime value. This role is equal parts strategy and orchestration - connecting the "why" (customer outcomes and business goals) to the "how" (plans, execution, measurement), and ensuring every program is aligned, well-supported, and measurable.
In short, you'll help Redwood build lasting customer relationships - bringing teams together to deliver experiences that drive retention, maximize customer value, and transform satisfied customers into vocal advocates.
How You Make a Difference Everyday:
  • Own a comprehensive customer marketing strategy and plan across the lifecycle, with primary accountability for expansion pipeline generation and revenue growth from existing customers.
  • Define goals, success metrics, and reporting for customer programs with direct accountability for expansion pipeline targets, influenced revenue, and stage progression.
  • Design and execute targeted campaigns to drive product adoption, cross-sell/upsell awareness, and qualified expansion meetings.
  • Lead planning and execution for customer-facing experiences: executive councils, user forums, appreciation events, educational webinars, QBR materials, and customer newsletters.
  • Build and manage a formal customer advocacy program including case studies, testimonials, video stories, and reference customers for sales enablement and co-marketing opportunities.
  • Cultivate customer relationships for speaking engagements, peer references, and joint marketing activations.
  • Partner with RevOps to ensure clean lead capture, customer segmentation, opportunity attribution, and systematic follow-up on expansion opportunities.
  • Serve as the quarterback for customer initiatives - owning timelines, stakeholders, and follow-through to ensure programs launch smoothly and drive measurable outcomes.
  • Track program spend, manage budgets, and communicate pacing/variance proactively to leadership.

You've Got This?
  • Bachelor's Degree in Marketing, Communications, Business, or related field.
  • 5+ years of experience in Customer Marketing, Customer Success Marketing, or Lifecycle Marketing within B2B environments.
  • Experience within the Logistics, Supply Chain, or SaaS industries preferred.
  • Deep understanding of customer lifecycle stages and how marketing drives retention, adoption, and expansion.
  • Exceptional written and verbal skills for customer storytelling, executive communications, and cross-functional enablement.
  • Proven ability to cultivate authentic relationships with customers and turn them into brand advocates.
  • Proficiency in Salesforce (for customer tracking and segmentation) and HubSpot/Marketo (for lifecycle campaign execution).

What We Offer:
  • Access to experts and resources for your Learning & Development journey
  • Opportunity for internal mobility
  • Employee referral bonus program
  • Employee Resource Groups (ERGs)
  • Annual fundraising and volunteer events to give back to communities
  • Paid time off, floating holidays, time off to volunteer and rollover
  • Paid parental leave
  • Medical, dental, vision and 401k plans (with match)
  • Flexible spending account, mass transit and dependent care plans available
  • Health savings account, with a annual company contribution for plan participants
  • Short-term and long-term disability; life insurance policies subsidized by company
  • Additional benefits including pet insurance, accident care, access to legal advice and more

Work Schedule:
This position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.
Compensation Range:
Salary Range:
$80,000 - $99,000
This position is eligible to earn annual incentives based on individual and company performance.
The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job.
Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company's needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual's actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.

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