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Sr Customer Marketing Manager Jobs (NOW HIRING)

ProcessUnity

Senior Customer Marketing Manager

Concord, MA · On-site

$105K - $140K/yr

We are seeking a Senior Customer Marketing Manager who will build and execute ProcessUnity's customer marketing strategy, creating scalable programs that drive customer engagement, product adoption ...

ProcessUnity

Senior Customer Marketing Manager

Concord, MA · On-site

$120 - $160/hr

We are seeking a Senior Customer Marketing Manager who will build and execute ProcessUnity's customer marketing strategy, creating scalable programs that drive customer engagement, product adoption ...

Clio

Senior Customer Marketing Manager, Advocacy

$112K - $152K/yr

We are currently seeking a Senior Customer Marketing Manager to join our Customer Marketing Team in Burnaby, Toronto, or Calgary. We are also open to candidates across Canada or the U.S. This is a 12 ...

Trend Micro

The Role The Senior Customer Marketing Manager will join TrendAI's Europe Customer Marketing team, within one of the world's leading AI security organisations. Acting as an operational business ...

Trend Micro

The Role The Senior Customer Marketing Manager will join TrendAI's Europe Customer Marketing team, within one of the world's leading AI security organisations. Acting as an operational business ...

ProducePay

Senior Customer Marketing Manager

Boston, MA · On-site

$130 - $150/hr

About the role The Customer Marketing Director will shape how we engage, grow, and champion our customer base. In this high-impact role, you will be the primary architect of our customer journey ...

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$61.5K

$113.7K

$180K

How much do sr customer marketing manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for sr customer marketing manager in the United States is $113,657.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $131,000.00 per year, depending on experience, location, and employer.

What is a Sr Customer Marketing Manager?

A Sr Customer Marketing Manager is a senior-level professional responsible for developing and executing marketing strategies that engage existing customers, drive retention, and encourage upsell or cross-sell opportunities. They analyze customer data, create targeted campaigns, and work closely with sales, product, and customer success teams to maximize customer value and satisfaction. Their role is crucial in building long-term customer relationships and ensuring that customers remain loyal to the brand or company.

How does a Sr Customer Marketing Manager typically collaborate with sales and product teams to drive customer engagement?

As a Sr Customer Marketing Manager, you play a pivotal role in bridging the gap between marketing, sales, and product teams. You’ll regularly collaborate with sales to identify high-potential customer segments and co-develop campaigns that drive upsell, cross-sell, and retention. Working closely with product teams, you’ll gather customer insights to inform messaging, develop advocacy programs, and create resources that support both customer adoption and the sales cycle. Effective communication and project management skills are crucial, as you’ll often lead cross-functional meetings and align multiple stakeholders toward shared engagement goals.

What are the key skills and qualifications needed to thrive as a Sr Customer Marketing Manager, and why are they important?

To thrive as a Sr Customer Marketing Manager, you need expertise in marketing strategy, customer segmentation, campaign management, and typically a bachelor's degree in marketing or a related field. Familiarity with CRM platforms like Salesforce, marketing automation tools such as Marketo or HubSpot, and data analytics software is essential. Strong leadership, communication, and cross-functional collaboration skills help drive impactful customer engagement initiatives. These competencies are vital to develop effective marketing programs that strengthen customer relationships and generate business growth.

What is the difference between Sr Customer Marketing Manager vs Customer Marketing Manager?

AspectSr Customer Marketing ManagerCustomer Marketing Manager
Required CredentialsBachelor's degree, experience in marketing, customer engagement skillsBachelor's degree, marketing experience, customer relationship skills
Work EnvironmentStrategic planning, cross-functional collaboration, leadershipCampaign execution, customer communication, data analysis
Employer & Industry UsageTech, SaaS, retail, B2B companiesSimilar industries, often entry to mid-level roles

The main difference is that the Sr Customer Marketing Manager typically has more strategic responsibilities and leadership duties, while the Customer Marketing Manager focuses more on executing campaigns and managing customer relationships. Both roles require similar credentials and are common in tech, SaaS, and retail industries.

More about Sr Customer Marketing Manager jobs

What cities are hiring for Sr Customer Marketing Manager jobs?

Cities with the most Sr Customer Marketing Manager job openings:

What states have the most Sr Customer Marketing Manager jobs?

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What job categories do people searching Sr Customer Marketing Manager jobs look for?

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Sr Customer Marketing Manager jobs near you
Infographic showing various Sr Customer Marketing Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $113,657 per year, or $54.6 per hour.

Senior Customer Marketing Manager

NextDeavor Inc.

San Francisco, CA • Remote

$66.90/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Job description

Senior Customer Marketing Manager
6+ Month W2 Contract
San Francisco, CA (preferred) or Remote (PST)

Here’s how you’ll make an impact on the team:

  • Lead full‑funnel, integrated marketing strategy grounded in customer insights, business priorities, and product partnership
  • Drive execution of campaigns and marketing programs; align cross‑channel and regional teams for scalable delivery

Here’s what you’ll need to be successful in this role:

  • BA/BS in Marketing, Business, Communications, or related field; MBA preferred but not required.
  • Strong strategic marketer with experience leading complex, cross‑functional initiatives and full‑funnel programs.
  • Exceptional communicator and collaborator skilled at influencing product, regional, creative, media, and senior stakeholders.
  • Data‑driven operator with the ability to define KPIs, interpret insights, optimize programs, and navigate ambiguity.

Pay Range: 

$60.00 - $66.90/hour

Benefits That Matter to You: 

  • NextDeavor offers health, vision and dental benefits for contract employees
  • Paid sick leave eligibility is contingent on state of residence
  • Optional 401k Plan (excludes employer match)

Ready to take the next step? Apply today and be part of a team that transforms businesses and fuels growth!

Apply with Pioneers here !

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