ZipRecruiter

Log In

1

Loyalty Jobs (NOW HIRING)

Boothwyn Pharmacy

Be Seen First

Customer Loyalty Representative

Kennett Square, PA · On-site

$20 - $22/hr

The Customer Loyalty Representative (CLR) is responsible for delivering exceptional customer service by managing prescription orders, handling billing tasks, and executing various administrative ...

SilvertonCasino

LOYALTY CASHIER

Las Vegas, NV · On-site

$11 - $15/hr

Loyalty Cashiers are responsible for completing monetary transactions, exchanging tokens, processing wire transfers, performing credit checks and balancing at the end of the shift, as well as ...

Aqua Expeditions

Loyalty Manager

Albemarle, NC · On-site

Loyalty Manager, based in Madrid. At AquaExpeditions,we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time ...

Avelo Airlines, Inc.

Analyst, Loyalty

Houston, TX · On-site

As a Loyalty Analyst at Avelo, you'll play a crucial role in growing, managing, and optimizing two of our most important customer products: the Avelo PLUS subscription membership program and the ...

Avelo Airlines, Inc.

Analyst, Loyalty

Houston, TX · On-site

$70K - $80K/yr

As a Loyalty Analyst at Avelo, you'll play a crucial role in growing, managing, and optimizing two of our most important customer products: the Avelo PLUS subscription membership program and the ...

Avelo Airlines, Inc.

Analyst, Loyalty

Houston, TX

As a Loyalty Analyst at Avelo, you'll play a crucial role in growing, managing, and optimizing two of our most important customer products: the Avelo PLUS subscription membership program and the ...

SILVERTON CASINO LLC

LOYALTY CASHIER

Las Vegas, NV

$11 - $15/hr

Loyalty Cashiers are responsible for completing monetary transactions, exchanging tokens, processing wire transfers, performing credit checks and balancing at the end of the shift, as well as ...

Omni Hotels & Resorts

Loyalty Ambassador

Louisville, KY · On-site

$14.25 - $17.75/hr

Loyalty Ambassador Overview: This team member will be the guest liaison for Select Guests. The person in this role will be responsible for developing proactive personal, professional relationships ...

Omni Hotels & Resorts

Loyalty Ambassador

Asheville, NC · On-site

$13.50 - $17/hr

Overview The Loyalty Ambassador services our Select Guest Members by effectively providing services personally or by immediately refering requests to the appropriate department manager.

Jim Norton Toyota - Tulsa

Loyalty Specialist

Tulsa, OK · On-site

This role is focused on retention, loyalty, and transparency, not pressure selling. Benefits * Competitive Pay * Medical, Vision, Dental * 401(k) Retirement Plan * Group Life Insurance * Flexible ...

AEG

Loyalty Program Manager

Sandy, UT · On-site

This person will manage loyalty like a product by owning the roadmap, requirements, prioritization, and ongoing optimization in close partnership with digital, app, CRM, ticketing, partnerships ...

Jim Norton Toyota

Loyalty Specialist

Tulsa, OK · On-site

This role is focused on retention, loyalty, and transparency, not pressure selling. Benefits * Competitive Pay * Medical, Vision, Dental * 401(k) Retirement Plan * Group Life Insurance * Flexible ...

subway

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

subway

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

Yum! Brands

Channel Manager, Loyalty

Plano, TX · On-site

$145K - $146K/yr

The Loyalty Channel Manager will own the end-to-end strategy, execution, and performance of the KFC Rewards program and loyalty ecosystem. Serving as the primary orchestrator and point of contact for ...

ALO

Loyalty Operations Manager

Beverly Hills, CA · On-site

$130K - $170K/yr

OVERVIEW The Loyalty Operations Manager will own day-to-day operations and process development for our evolving loyalty program, Alo Access. With a strong emphasis on enabling omnichannel and ...

next page

Showing results 1-20

All JobsLoyalty Jobs

Loyalty information

What are loyalty jobs?

Loyalty jobs typically involve positions focused on developing, managing, and enhancing customer loyalty programs for businesses. Professionals in these roles work to engage customers, increase retention rates, and drive repeat business by creating incentives, rewards, and personalized experiences. They may analyze customer data, design marketing campaigns, and collaborate with other departments to ensure loyalty initiatives align with overall business goals. Common job titles in this field include Loyalty Manager, Loyalty Program Coordinator, and Customer Retention Specialist.

What are the key skills and qualifications needed to thrive as a Loyalty Program Manager, and why are they important?

To thrive as a Loyalty Program Manager, you need a solid understanding of marketing principles, data analytics, and customer relationship management, often supported by a degree in marketing or business. Familiarity with CRM systems, loyalty program software, and analytics platforms is essential for tracking and optimizing program performance. Strong communication, project management, and problem-solving skills set top performers apart in this role. These abilities ensure effective program development, drive customer engagement, and contribute to business growth.

What is the difference between Loyalty vs Customer Service Representative?

AspectLoyaltyCustomer Service Representative
Primary RoleBuilds customer loyalty through engagement and rewards programsAssists customers with inquiries, complaints, and product information
Required SkillsCustomer relationship management, communication, marketingCommunication, problem-solving, product knowledge
Work EnvironmentMarketing, sales, customer retention teamsCall centers, retail, support desks
CertificationsCustomer loyalty certifications, marketing coursesNone typically required, but customer service training beneficial

While both roles focus on customer interaction, Loyalty specialists concentrate on fostering long-term relationships and engagement strategies, whereas Customer Service Representatives handle day-to-day customer inquiries and issues. Understanding these differences helps in choosing the right career path or job focus within the customer experience industry.

What are some common challenges faced by professionals in Loyalty Program roles, and how can they be addressed?

Professionals in Loyalty Program roles often face challenges such as keeping members engaged, analyzing large volumes of customer data, and ensuring that rewards remain attractive and relevant. To address these, it's important to regularly review program performance metrics, stay updated on customer preferences, and work closely with marketing, data analytics, and customer service teams. Continuous innovation and leveraging new technologies, such as mobile apps or personalized offers, can also help maintain member interest and program effectiveness.
More about Loyalty jobs
What cities are hiring for Loyalty jobs? Cities with the most Loyalty job openings:
What are the most commonly searched types of Loyalty jobs? The most popular types of Loyalty jobs are:
What states have the most Loyalty jobs? States with the most job openings for Loyalty jobs include:
What job categories do people searching Loyalty jobs look for? The top searched job categories for Loyalty jobs are:
Loyalty jobs near you
Infographic showing various Loyalty job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 61% Full Time, 29% Part Time, 1% Temporary, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Customer Loyalty Representative

Customer Loyalty Representative

Boothwyn Pharmacy

Kennett Square, PA • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 8 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

JOB SUMMARY:

The Customer Loyalty Representative (CLR) is responsible for delivering exceptional customer service by managing prescription orders, handling billing tasks, and executing various administrative duties. The CLR plays a critical role in ensuring accuracy, maintaining customer satisfaction, and supporting efficient communication within and outside the department.

Key Responsibilities:

Phone Management:

  • Answer incoming calls from prescribers, patients, vendors, and others professionally and courteously.
  • Identify required information to appropriately transfer calls within and outside the department.
  • Place proper calls on park/hold when needed.

Prescription Order Management:

  • Accurately take veterinary prescriptions over the phone.
  • Monitor E-Script module for incoming prescriptions.
  • Verify prescription details, including:
    • Prescriber and Practice names
    • Shipping address
    • Medication details: name, strength, route, quantity, flavoring (if applicable), directions
    • Shipping preferences: veterinarian or patient
    • Understanding differences between drop ship and script-out orders

Order Entry:

  • Process prescriptions for equine, human, and small animal medications.
  • Calculate an accurate day supply.
  • Understand medication instructions and abbreviations.
  • Ensure order entry accuracy by verifying:
    • Medication name, strength, quantity, directions
    • Prescriber information
    • Day supply calculation
    • Lot numbers and pricing
    • PCCA CMP category
    • Refills (as applicable)

Billing Responsibilities:

  • Create and manage AR accounts within the system.
  • Process credit card information securely.
  • Understand billing terms (Net 30, credit card terms, etc.).
  • Apply payments and credits accurately.
  • Distinguish between invoices and packing slips.


Additional Tasks:

  • Submit new formulation requests.
  • Conduct price verification.
  • Manage front door inquiries and customer interactions.
  • Conduct follow-up calls:
    • 5-day customer callbacks
    • IOU communication (calls/texts/emails)
    • 2-week callbacks for uncollected prescriptions
  • Complete and submit customer complaint forms via JotForm.
  • Request return labels and facilitate returns.
  • Notify customers when prescriptions are ready for pickup.
  • Monitor and promptly respond to emails and Teams messages courteously.
  • Perform refill reminder calls.
  • Assist patients and prescribers with tracking shipment packages.
  • Undertake additional projects and special tasks as directed by CLR Manager or Executive Leadership.

Company Description

As a growing and evolving organization, Boothwyn combines the stability of an established pharmacy with the energy and innovation of a company focused on continuous improvement. Our team is committed to quality, patient safety, regulatory excellence, and operational effectiveness.
We believe our employees are our greatest asset. Whether working in production, quality assurance, customer service, pharmacy operations, regulatory affairs, or administration, every team member plays a vital role in helping us deliver exceptional service and care.