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Loyalty Jobs (NOW HIRING)

Allegiant

Loyalty Manager

Las Vegas, NV

$90K - $120K/yr

Summary The Manager, Loyalty is responsible for the day-to-day management, execution, and optimization of Allegiant's Allways Rewards loyalty program. This role plays a critical part in delivering ...

Allegiant

Loyalty Manager

Las Vegas, NV · On-site

$108K - $111K/yr

Summary The Manager, Loyalty is responsible for the day-to-day management, execution, and optimization of Allegiant's Allways Rewards loyalty program. This role plays a critical part in delivering ...

Allegiant

Loyalty Manager

Las Vegas, NV · On-site

$108K - $111K/yr

Summary The Manager, Loyalty is responsible for the day-to-day management, execution, and optimization of Allegiant's Allways Rewards loyalty program. This role plays a critical part in delivering ...

Ariat

Manager, Loyalty

San Leandro, CA · On-site

$100K - $115K/yr

About the Role We're looking for a Manager, Loyalty & CRM to manage the day-to-day execution of our loyalty program, Ariat Insider, and our CRM marketing initiatives - while contributing to the ...

Allegiant Air

Loyalty Manager

Las Vegas, NV · On-site

$90 - $120/hr

Summary The Manager, Loyalty is responsible for the day-to-day management, execution, and optimization of Allegiant's Allways Rewards loyalty program. This role plays a critical part in delivering ...

Bloomingdale's

Director, Loyalty

Long Island City, NY · On-site

$136K - $227K/yr

The Director of Loyalty owns the strategy that deepens that relationship: tier architecture, benefit design, enrollment and penetration growth, and the program roadmap that turns membership into a ...

Bloomingdale's

Director, Loyalty

Long Island City, NY

$136K - $227K/yr

The Director of Loyalty owns the strategy that deepens that relationship: tier architecture, benefit design, enrollment and penetration growth, and the program roadmap that turns membership into a ...

BFS FOODS

Loyalty Manager

Morgantown, WV

Loyalty Manager BENEFITS: · Health Insurance · 401(K) Matching · Paid Time Off · Disability Insurance · Opportunities for Advancement Position Overview We are looking for a data-driven Loyalty ...

BFS Foods, Inc.

Loyalty Manager

Morgantown, WV · On-site

Loyalty Manager BENEFITS: • Health Insurance • 401(K) Matching • Paid Time Off • Disability Insurance • Opportunities for Advancement Position Overview We are looking for a data-driven ...

Applied Labs

Director, Loyalty

Manhattan, NY · On-site

$150 - $190/hr

The Director of Loyalty owns the strategy that deepens that relationship: tier architecture, benefit design, enrollment and penetration growth, and the program roadmap that turns membership into a ...

New

Constellation Brands

Loyalty Concierge

Paso Robles, CA · On-site

$15.50 - $20.25/hr

Position Summary The Loyalty Concierge serves as the primary relationship manager and advocate for key wine club members, delivering personalized service and exceptional hospitality experiences that ...

Jim Norton Toyota - Tulsa

Loyalty Specialist

Tulsa, OK · On-site

This role is focused on retention, loyalty, and transparency, not pressure selling. Benefits * Competitive Pay * Medical, Vision, Dental * 401(k) Retirement Plan * Group Life Insurance * Flexible ...

Jim Norton Toyota - Tulsa

Loyalty Specialist

Tulsa, OK · On-site

This role is focused on retention, loyalty, and transparency, not pressure selling. Benefits * Competitive Pay * Medical, Vision, Dental * 401(k) Retirement Plan * Group Life Insurance * Flexible ...

Jim Norton Toyota

Loyalty Specialist

Tulsa, OK · On-site

This role is focused on retention, loyalty, and transparency, not pressure selling. Benefits * Competitive Pay * Medical, Vision, Dental * 401(k) Retirement Plan * Group Life Insurance * Flexible ...

Jim Norton Toyota - Tulsa

Loyalty Specialist

Tulsa, OK · On-site

This role is focused on retention, loyalty, and transparency, not pressure selling. Benefits * Competitive Pay * Medical, Vision, Dental * 401(k) Retirement Plan * Group Life Insurance * Flexible ...

Expedia, Inc.

Loyalty Experience Manager

Austin, TX · On-site

$111 - $155/hr

Loyalty Experience Manager We create and deliver tailored marketing strategies for Expedia Group's brands, focusing on establishing strong connections and cohesive experiences for travelers and ...

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Loyalty information

What is a loyalty job?

Loyalty jobs typically involve positions focused on developing, managing, and enhancing customer loyalty programs for businesses. Professionals in these roles work to engage customers, increase retention rates, and drive repeat business by creating incentives, rewards, and personalized experiences. They may analyze customer data, design marketing campaigns, and collaborate with other departments to ensure loyalty initiatives align with overall business goals. Common job titles in this field include Loyalty Manager, Loyalty Program Coordinator, and Customer Retention Specialist.

What are the key skills and qualifications needed to thrive as a loyalty program manager?

To thrive as a Loyalty Program Manager, you need a solid understanding of marketing principles, data analytics, and customer relationship management, often supported by a degree in marketing or business. Familiarity with CRM systems, loyalty program software, and analytics platforms is essential for tracking and optimizing program performance. Strong communication, project management, and problem-solving skills set top performers apart in this role. These abilities ensure effective program development, drive customer engagement, and contribute to business growth.

What are some common challenges faced by professionals in loyalty program roles, and how can they be addressed?

Professionals in Loyalty Program roles often face challenges such as keeping members engaged, analyzing large volumes of customer data, and ensuring that rewards remain attractive and relevant. To address these, it's important to regularly review program performance metrics, stay updated on customer preferences, and work closely with marketing, data analytics, and customer service teams. Continuous innovation and leveraging new technologies, such as mobile apps or personalized offers, can also help maintain member interest and program effectiveness.

What is the difference between Loyalty vs Customer Service Representative?

AspectLoyaltyCustomer Service Representative
Primary RoleBuilds customer loyalty through engagement and rewards programsAssists customers with inquiries, complaints, and product information
Required SkillsCustomer relationship management, communication, marketingCommunication, problem-solving, product knowledge
Work EnvironmentMarketing, sales, customer retention teamsCall centers, retail, support desks
CertificationsCustomer loyalty certifications, marketing coursesNone typically required, but customer service training beneficial

While both roles focus on customer interaction, Loyalty specialists concentrate on fostering long-term relationships and engagement strategies, whereas Customer Service Representatives handle day-to-day customer inquiries and issues. Understanding these differences helps in choosing the right career path or job focus within the customer experience industry.

More about Loyalty jobs

What cities are hiring for Loyalty jobs?

Cities with the most Loyalty job openings:

What are the most commonly searched types of Loyalty jobs?

The most popular types of Loyalty jobs are:

What states have the most Loyalty jobs?

States with the most job openings for Loyalty jobs include:

What job categories do people searching Loyalty jobs look for?

The top searched job categories for Loyalty jobs are:

Loyalty jobs near you
Infographic showing various Loyalty job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 28% Part Time, and 6% Contract. Highlights an 96% Physical, and 4% Remote job distribution.

Customer Loyalty Representative

Elizabeth, PA • On-site

Earthwise Environmental Solutions LLC
See more jobs at Earthwise Environmental Solutions LLCexternal

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Customer Loyalty Representative

Salary: $45,000 annually + Commission

Build Relationships. Solve Problems. Keep Our Customers Happy.
Are you someone who enjoys helping people and finding solutions? Do you have a knack for turning a frustrated customer into a loyal one? If so, we'd love to meet you!

Earthwise Environmental Solutions/Big's Sanitation is seeking a Customer Retention Representative to join our growing team. This position plays a vital role in maintaining strong customer relationships by resolving concerns, preventing account cancellations, and identifying opportunities to improve our customers' service experience.

What You'll Do
  • Respond to customers who are considering canceling service.
  • Listen carefully to customer concerns and work to resolve issues promptly and professionally.
  • Retain existing customers through excellent customer service and creative problem-solving.
  • Educate customers on available services, pricing options, and service enhancements.
  • Identify opportunities to upsell or cross-sell additional services when appropriate.
  • Work closely with Dispatch, Customer Service, Operations, and Billing to ensure customer issues are resolved.
  • Document customer interactions accurately within company software.
  • Follow up with customers to ensure satisfaction after concerns have been addressed.
  • Meet or exceed monthly customer retention and sales goals.

Qualifications
  • Excellent communication and interpersonal skills.
  • Strong customer service background with the ability to de-escalate difficult situations.
  • Sales or account retention experience preferred.
  • Strong negotiation and problem-solving skills.
  • Comfortable working with computers and multiple software systems.
  • Highly organized with strong attention to detail.
  • Positive attitude and ability to work independently while contributing to a team environment.

What We Offer
  • Competitive salary of $45,000 annually
  • Commission opportunities based on customer retention and sales performance
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Company-paid Life Insurance
  • Short-Term Disability
  • Opportunity for advancement within a growing company

If you're motivated by helping customers, solving problems, and earning additional income through performance, we'd love to hear from you!
Apply today and become part of a team that values exceptional customer service and long-term customer relationships.

Apply