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Loyalty Program Analyst Jobs (NOW HIRING)

Home Depot

Sr. Analyst, Loyalty Program Analytics

Atlanta, GA · On-site

$110K - $110K/yr

The Sr. Analyst - Loyalty Program Analytics is responsible for supporting data analysis, insights derivation, and strategy enablement across our THD Loyalty programs. This position uses advanced ...

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Loyalty Program Analyst information

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$37K

$89.2K

$131.5K

How much do loyalty program analyst jobs pay per year?

As of Sep 13, 2026, the average yearly pay for loyalty program analyst in the United States is $89,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $116,000.00 per year, depending on experience, location, and employer.

What is a loyalty program analyst?

A Loyalty Program Analyst is a professional who designs, monitors, and evaluates customer loyalty programs to help businesses retain and engage their customers. They analyze program data, track key performance indicators, and recommend strategies for improvement based on customer behavior and market trends. Loyalty Program Analysts often collaborate with marketing, sales, and IT teams to ensure programs are effective, user-friendly, and aligned with business goals. Their work helps companies understand what drives customer loyalty and how to maximize the value of rewards and incentives.

What are the key skills and qualifications needed to thrive as a loyalty program analyst?

To thrive as a Loyalty Program Analyst, you need strong analytical skills, experience with data interpretation, and a background in marketing or business, often supported by a bachelor’s degree in a related field. Familiarity with CRM platforms, data visualization tools (like Tableau or Power BI), and SQL is commonly required. Attention to detail, problem-solving abilities, and effective communication are standout soft skills in this role. These competencies enable analysts to derive actionable insights, optimize program performance, and ensure customer engagement strategies are successful.

What are some typical challenges faced by a loyalty program analyst, and how can they be addressed?

Loyalty Program Analysts often encounter challenges such as analyzing large volumes of customer data to identify actionable insights, ensuring program relevance to diverse customer segments, and measuring the effectiveness of loyalty initiatives. To address these, analysts use advanced analytics tools, collaborate closely with marketing and IT teams, and stay updated on industry trends to continuously refine program strategies. Effective communication and adaptability are key in overcoming these challenges and ensuring the loyalty program drives customer engagement and business growth.

What is the difference between Loyalty Program Analyst vs Customer Data Analyst?

AspectLoyalty Program AnalystCustomer Data Analyst
CredentialsBachelor's in Marketing, Business, or related field; certifications like CRM or data analysisBachelor's in Statistics, Data Science, or related; certifications in data analysis tools
Work EnvironmentMarketing teams, loyalty program management, customer engagementData teams, analytics departments, market research
Employer & Industry UsageRetail, hospitality, airlines, telecomsRetail, finance, e-commerce, consulting
Search & Comparison IntentUnderstanding loyalty program roles, responsibilities, and skillsAnalyzing customer data, insights, and reporting

The Loyalty Program Analyst focuses on designing and managing customer loyalty initiatives, while the Customer Data Analyst analyzes customer data to inform business decisions. Both roles require data analysis skills but differ in their primary focus and industry applications.

What cities are hiring for Loyalty Program Analyst jobs?

Cities with the most Loyalty Program Analyst job openings:

What states have the most Loyalty Program Analyst jobs?

States with the most job openings for Loyalty Program Analyst jobs include:

What are popular job titles related to Loyalty Program Analyst jobs?

For Loyalty Program Analyst jobs, the most frequently searched job titles are:

Infographic showing various Loyalty Program Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $89,153 per year, or $42.9 per hour.

Sr. Analyst, Loyalty Program Analytics

Atlanta, GA • On-site

Home Depot
Retail • 10K+ employees
Learn more about Home Depotexternal

$110K - $110K/yr

Full-time

Re-posted 2 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,515 frontline employees who took The Breakroom Quiz

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Loyalty Program Analytics team conducts advanced modeling and analytics of customer data in order to provide insights to THD's senior leaders to support strategic decisions with actionable insights about THD's customers. The Sr. Analyst - Loyalty Program Analytics is responsible for supporting data analysis, insights derivation, and strategy enablement across our THD Loyalty programs. This position uses advanced statistical, econometric, and quantitative analysis techniques to develop in-depth understanding of THD's customers. This position also translates analysis outcomes into meaningful insights for a broad audience.
Key Responsibilities:
  • 15% Prepare clear and concise reports, charts, tables and presentations to support business decisions
  • 10% Work across the organization and leverage cross functional teams to provide
  • expert analytical support
  • 20% Conduct thorough analyses to develop / validate customer segmentations, develop and compute customer value metrics and support ad-hoc requests for data extraction, modeling and analysis
  • 20% Conduct analyses to understand the impact of potential business decisions on customer spend and profitability
  • 10% Interpret statistical and analytical results and make suggestions for modeling
  • improvements
  • 15% Analyze transaction data to identify purchase triggers and indicators for future value customers in support of predictive / forward looking marketing campaigns

Direct Manager/Direct Reports:
  • This position typically reports to Manager, Customer Analytics
  • This position has 0 direct reports

Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • No travel required

Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance.

Preferred Qualifications:
  • Bachelors degree in a STEM field or equivalent
  • Previous retail experience strongly preferred
  • Strong verbal and written communications skills at all levels; ability to communicate technical information to both technical and non-technical audiences
  • Proven ability to analyze, evaluate and interpret complex data using advanced statistical, econometric and quantitative analysis techniques
  • Knowledge of quantitative theories and techniques and their role in a business context
  • Prior experience with SQL, Python, and Tableau
  • Proficient with PowerPoint and Excel
  • Skilled in translating business questions / problems into analytical models

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:
  • 3

Competencies:
  • Action Oriented
  • Collaborates
  • Communicates Effectively
  • Customer Focus
  • Drives Results

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail, manufacturing and personal services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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