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Loyalty Program Specialist Jobs (NOW HIRING)

Chevron

Specialist, Loyalty

Houston, TX · On-site

The Loyalty Program Specialist is responsible for executing and optimizing Chevron Texaco Rewards (CTR) initiatives that drive customer acquisition, engagement, retention, and business growth.

Chevron Corporation

Specialist, Loyalty

Houston, TX · On-site

The Loyalty Program Specialist is responsible for executing and optimizing Chevron Texaco Rewards (CTR) initiatives that drive customer acquisition, engagement, retention, and business growth.

Chevron

Specialist, Loyalty

Houston, TX · On-site

The Loyalty Program Specialist is responsible for executing and optimizing Chevron Texaco Rewards (CTR) initiatives that drive customer acquisition, engagement, retention, and business growth.

Kahala Brands, Ltd.

Loyalty Specialist

Scottsdale, AZ · On-site

$65K - $75K/yr

Loyalty Specialist Full Time Specialist Corporate Headquarters, Scottsdale, AZ, US 3 days ago ... This role ensures that rewards, promotions, and program functionalities are executed accurately and ...

New

Kahala Brands, Ltd.

$65K - $75K/yr

Loyalty Specialist Full Time Specialist Corporate Headquarters, Scottsdale, AZ, US 3 days ago ... This role ensures that rewards, promotions, and program functionalities are executed accurately and ...

New

BBQ Holdings

Loyalty Specialist

Vancouver, WA · On-site

The Loyalty Specialist is responsible for supporting the day-to-day execution and operations of ... This role ensures that rewards, promotions, and program functionalities are executed accurately and ...

Papa Murphy's

Loyalty Specialist

Vancouver, WA · On-site

The Loyalty Specialist is responsible for supporting the day-to-day execution and operations of ... This role ensures that rewards, promotions, and program functionalities are executed accurately and ...

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Loyalty Program Specialist information

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$27K

$68K

$121.5K

How much do loyalty program specialist jobs pay per year?

As of Sep 11, 2026, the average yearly pay for loyalty program specialist in the United States is $68,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $86,000.00 per year, depending on experience, location, and employer.

What does a loyalty program specialist do?

A Loyalty Program Specialist is responsible for designing, implementing, and managing customer loyalty programs to increase customer retention and engagement. They analyze customer data to identify trends, develop rewards and incentives, and coordinate marketing campaigns to promote the program. Additionally, they monitor program performance, gather customer feedback, and recommend improvements to enhance the customer experience and program effectiveness.

What are the key skills and qualifications needed to thrive as a loyalty program specialist?

To thrive as a Loyalty Program Specialist, you need strong analytical skills, marketing knowledge, and experience with customer relationship management (CRM) systems, often supported by a degree in marketing, business, or a related field. Familiarity with loyalty management platforms, data analytics tools, and email marketing systems is typically required. Excellent communication, problem-solving abilities, and customer-centric thinking are valuable soft skills for building engaging programs and fostering client relationships. These skills are essential for designing effective loyalty initiatives that drive customer retention and support business growth.

What are the main challenges a loyalty program specialist faces when launching a new rewards initiative?

A Loyalty Program Specialist often encounters challenges such as aligning rewards with customer expectations, ensuring seamless integration with existing point-of-sale systems, and effectively communicating program benefits to both customers and internal teams. Additionally, specialists must regularly analyze program data to assess engagement and make adjustments for continuous improvement. Balancing budget constraints with the appeal of rewards can also be a complex aspect of launching a successful initiative.

What is the difference between Loyalty Program Specialist vs Customer Service Representative?

AspectLoyalty Program SpecialistCustomer Service Representative
Required CredentialsMarketing or business degree, familiarity with loyalty softwareHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, marketing or loyalty teamCall center, retail store, or customer support center
Employer & Industry UsageRetail, hospitality, travel industriesRetail, telecom, banking, and service industries
Common Search & Comparison IntentUnderstanding loyalty program roles and responsibilitiesCustomer support functions and interaction

The Loyalty Program Specialist focuses on designing, managing, and optimizing customer loyalty initiatives, often working with marketing teams. In contrast, a Customer Service Representative handles direct customer inquiries, complaints, and support. While both roles involve customer interaction, the Loyalty Program Specialist emphasizes loyalty strategies and analytics, whereas the Customer Service Representative centers on resolving individual customer issues.

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What are the most commonly searched types of Loyalty Program Specialist jobs?

The most popular types of Loyalty Program Specialist jobs are:

What are popular job titles related to Loyalty Program Specialist jobs?

For Loyalty Program Specialist jobs, the most frequently searched job titles are:

Loyalty Program Specialist jobs near you
Infographic showing various Loyalty Program Specialist job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,012 per year, or $32.7 per hour.

Marketing / Loyalty Program Specialist

South Bend, IN • On-site

Premier Business Solutions LLC
51 - 200 employees
Learn more about Premier Business Solutions LLCexternal

$45K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Key responsibilities

  • Own and manage assigned client programs by developing a strong understanding of each client's goals, challenges, and opportunities

  • Create compelling digital assets and targeted content for websites, emails, promotions, and other marketing initiatives based on client objectives

  • Analyze campaign performance and program data to identify trends and deliver meaningful, actionable insights to clients

Job description

Why Join PBS?
Premier Business Solutions (PBS) is a leading provider of B2B reward, sales incentive, and loyalty programs. Our mission is to help clients grow by delivering creative solutions and innovative technology that support their business goals. Our loyalty platforms drive customer engagement, increase profitability, and strengthen long-term relationships. At PBS, you'll thrive in a dynamic, fast-paced, and collaborative environment that values innovation and supports a healthy work-life balance.

Who You Are
You’re a dynamic go-getter with a sharp eye for detail and a passion for helping brands shine. You don’t just get things done - you get them done right, with energy, enthusiasm, and a focus on results. You’ll be joining a team that loves to collaborate, innovate, and make a real impact for some amazing brands.

Key Job Responsibilities

This opportunity blends client relationship management, marketing execution, and strategic insight. In this position you will:

  • Own and manage assigned client programs by developing a strong understanding of each client’s goals, challenges, and opportunities
  • Create compelling digital assets and targeted content for websites, emails, promotions, and other marketing initiatives based on client objectives
  • Maintain and update loyalty program websites and communication channels to ensure content is fresh, relevant, and engaging
  • Analyze campaign performance and program data to identify trends and deliver meaningful, actionable insights to clients
  • Support and execute email marketing strategies, including content development, scheduling, and performance reporting
  • Provide top-tier customer service to ensure a seamless experience for clients and loyalty program participants
  • Stay informed about each client’s industry, competitors, and market position to help deliver smart, customized marketing solutions

What You Bring to the Table

  • Education: Bachelor’s degree in Marketing, Business, or a related field (preferred)
  • Experience: Minimum 2 years in marketing, client services, or program operations
  • Creative Skills: Proficiency in Canva, or similar tools for graphic design and content creation
  • Technical Proficiency: Strong skills in Microsoft Office (Excel, Word, Outlook, Teams); familiarity with email marketing platforms such as iContact or Constant Contact
  • Soft Skills: Excellent time management, adaptability, active listening, teamwork, and a proactive, positive attitude
  • Analytical Abilities: Comfortable working with data, identifying trends, and turning insights into strategies
  • Communication & Organization: Strong verbal and written communication skills, with the ability to manage multiple priorities
  • Initiative: A self-starter who takes ownership of projects and is eager to learn new tools and systems

What We Offer
At PBS, you’ll enjoy a supportive, team-driven atmosphere with opportunities to make a real impact. We offer:

  • A casual, fast-paced work culture
  • Opportunities for career growth and development
  • Competitive compensation
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Generous paid time off

Company Description

Premier Business Solutions (PBS) is an established and growing B2B Loyalty and Rewards Software and Marketing Services provider. We design and host engagement and recognition programs that result in significant and sustainable business growth, improved profitability and stronger customer relationships for our clients.

Our success is due to our team of talented and creative people that love what they do. The PBS team is a group of highly skilled professionals that share a strong commitment to exceeding expectations, getting it right the first time, and playing to win.