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Loyalty Program Specialist Jobs (NOW HIRING)

TEES

Program Specialist I

College Station, TX

... loyalty, integrity, and service. Texas A&M Engineering offers competitive salaries, full benefits ... The Program Specialist I performs general office support for the Program Manager. This position ...

Tamus

Program Specialist I

College Station, TX

... loyalty, integrity, and service. Texas A&M Engineering offers competitive salaries, full benefits ... The Program Specialist I performs general office support for the Program Manager. This position ...

Tamus

Program Specialist II

College Station, TX

$45K - $55K/yr

Job Title Program Specialist II Agency Texas A&M University Department Dean Of Veterinary Medicine ... Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Who we are The Texas A&M ...

Tamus

Program Specialist III

College Station, TX

... Loyalty, Integrity, and Service, by offering competitive salaries, an array of benefits, an ... The program specialist will manage accounts receivables and payables for the AggieFab Laboratory ...

TEES

Program Specialist III

College Station, TX

... Loyalty, Integrity, and Service, by offering competitive salaries, an array of benefits, an ... The program specialist will manage accounts receivables and payables for the AggieFab Laboratory ...

Pilot Company

Specialist II, Loyalty

Knoxville, TN · On-site

This position is on-site in Knoxville, TN The Specialist II, Loyalty supports personalized and ... Working knowledge of loyalty programs, rewards structures, and guest engagement strategies

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Loyalty Program Specialist information

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$27K

$68K

$121.5K

How much do loyalty program specialist jobs pay per year?

As of Jun 10, 2026, the average yearly pay for loyalty program specialist in the United States is $68,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $86,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Loyalty Program Specialist, and why are they important?

To thrive as a Loyalty Program Specialist, you need strong analytical skills, marketing knowledge, and experience with customer relationship management (CRM) systems, often supported by a degree in marketing, business, or a related field. Familiarity with loyalty management platforms, data analytics tools, and email marketing systems is typically required. Excellent communication, problem-solving abilities, and customer-centric thinking are valuable soft skills for building engaging programs and fostering client relationships. These skills are essential for designing effective loyalty initiatives that drive customer retention and support business growth.

What does a Loyalty Program Specialist do?

A Loyalty Program Specialist is responsible for designing, implementing, and managing customer loyalty programs to increase customer retention and engagement. They analyze customer data to identify trends, develop rewards and incentives, and coordinate marketing campaigns to promote the program. Additionally, they monitor program performance, gather customer feedback, and recommend improvements to enhance the customer experience and program effectiveness.

What is the difference between Loyalty Program Specialist vs Customer Service Representative?

AspectLoyalty Program SpecialistCustomer Service Representative
Required CredentialsMarketing or business degree, familiarity with loyalty softwareHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, marketing or loyalty teamCall center, retail store, or customer support center
Employer & Industry UsageRetail, hospitality, travel industriesRetail, telecom, banking, and service industries
Common Search & Comparison IntentUnderstanding loyalty program roles and responsibilitiesCustomer support functions and interaction

The Loyalty Program Specialist focuses on designing, managing, and optimizing customer loyalty initiatives, often working with marketing teams. In contrast, a Customer Service Representative handles direct customer inquiries, complaints, and support. While both roles involve customer interaction, the Loyalty Program Specialist emphasizes loyalty strategies and analytics, whereas the Customer Service Representative centers on resolving individual customer issues.

What are the main challenges a Loyalty Program Specialist faces when launching a new rewards initiative?

A Loyalty Program Specialist often encounters challenges such as aligning rewards with customer expectations, ensuring seamless integration with existing point-of-sale systems, and effectively communicating program benefits to both customers and internal teams. Additionally, specialists must regularly analyze program data to assess engagement and make adjustments for continuous improvement. Balancing budget constraints with the appeal of rewards can also be a complex aspect of launching a successful initiative.
More about Loyalty Program Specialist jobs
What are the most commonly searched types of Loyalty Program Specialist jobs? The most popular types of Loyalty Program Specialist jobs are:
What job categories do people searching Loyalty Program Specialist jobs look for? The top searched job categories for Loyalty Program Specialist jobs are:
Loyalty Program Specialist jobs near you
Infographic showing various Loyalty Program Specialist job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,012 per year, or $32.7 per hour.
Retention Marketing Specialist (Email, SMS, Loyalty Program)

Retention Marketing Specialist (Email, SMS, Loyalty Program)

Printfresh LLC

Philadelphia, PA • Hybrid

Full-time

Medical, Dental, Retirement, PTO

Posted 19 days ago

Job description

Printfresh is searching for a hands-on, deeply motivated Retention Marketing Specialist to own and evolve our email, SMS, and loyalty channels. The ideal candidate is a builder at heart - someone who loves rolling up their sleeves, brings data-backed instincts to their work, and takes real pride in the performance of every send. You'll be the voice behind how we stay in meaningful contact with our community and an instrumental part of our team during an exciting period of growth.

This is a full-time position with a hybrid schedule- you must be able to work in our Philadelphia office on Tues/Wed/Thurs.

Responsibilities
  • Build and maintain the email and SMS calendar to align with revenue goals, product releases and availability, and marketing promos.
  • Work collaboratively with the marketing and ecom teams to ensure all email marketing aligns with our content calendar and reflects our brand voice and vision.
  • Plan, write, brief in, test, and deploy all email and SMS campaigns - this role requires end-to-end ownership.
  • Update and optimize all automated email and SMS flows on a seasonal basis.
  • Manage, update, and optimize email and SMS on-site captures.
  • Own A/B testing, segmentation strategy, and list hygiene.
  • Track, report on, and act on KPIs - you use data to make decisions.
  • Partner with the ecommerce team on landing page and conversion rate opportunities.
  • Oversee our loyalty program, the Dream Team, and make recommendations for program updates and member perks to keep the audience engaged and growing.
  • Dig into competitor programs, industry trends, and emerging DTC tactics to consistently bring new retention ideas to the table.
  • Own lapsed-customer strategy: identify who's slipping away, why, and build the campaigns to win them back.

Requirements

  • 3-5 years of professional marketing experience required, including at least 2 years in email or SMS marketing
  • Proficiency with Klayvio for email, experience with Klaviyo SMS a plus
  • Adobe Creative Suite skills a plus; comfort briefing designers is a must
  • Prior DTC e-commerce experience a plus
  • Excellent copywriting and proofreading skills
  • Exceptional organizational and project management skills
  • Scrappy, resourceful, and energized by building 
  • Prior experience at a high-growth brand in the $30M-$150M range is a strong plus

Benefits

What We Offer
  • Health and dental insurance
  • PTO and paid holidays
  • 401(k) with company match
  • Employee discount on all Printfresh products
About Our Culture

At Printfresh, we celebrate creativity, sustainability, and a customer-first mindset. Our core values guide everything we do:

  • Do the Right Thing
  • Just Say It
  • Do What It Takes
  • Just Off-Center
  • Customer-Centric
  • Learning Oriented
Why Join Printfresh?
  • Join a fast-growing, creative team dedicated to pushing the boundaries of fashion and design.
  • Work in an environment that encourages innovation, collaboration, and professional growth.

Apply