Manager-Sales Loyalty
$55K - $82K/yr
Lead a consumer telesales organization to exceed customer experience objectives and manage people ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$55K - $82K/yr
Lead a consumer telesales organization to exceed customer experience objectives and manage people ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$55K - $82K/yr
Lead a consumer telesales organization to exceed customer experience objectives and manage people ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$55K - $82K/yr
A customer first culture * Collaborative & supportive leadership teams * Strong focus on employee ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$55K - $82K/yr
A customer first culture * Collaborative & supportive leadership teams * Strong focus on employee ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Charlotte, NC · On-site
$19.41/hr
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
Charlotte, NC · On-site
$19.41/hr
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
$77K - $116K/yr
Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
$77K - $116K/yr
Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Orlando, FL · Hybrid
$18.68 - $21.80/hr
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... You'll instill confidence and loyalty in customers through thoughtful listening and utilizing your ...
Orlando, FL · Hybrid
$18.68 - $21.80/hr
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... You'll instill confidence and loyalty in customers through thoughtful listening and utilizing your ...
Dallas, TX · On-site
$191K - $287K/yr
AT&T is seeking a Director, CRM Strategy & Performance to lead the strategic planning, performance ... Experience developing customer growth, retention, loyalty, or lifecycle strategies. * Experience ...
Dallas, TX · On-site
$191K - $287K/yr
AT&T is seeking a Director, CRM Strategy & Performance to lead the strategic planning, performance ... Experience developing customer growth, retention, loyalty, or lifecycle strategies. * Experience ...
El Segundo, CA · On-site
$191K - $287K/yr
AT&T is seeking a Director, CRM Strategy & Performance to lead the strategic planning, performance ... Experience developing customer growth, retention, loyalty, or lifecycle strategies. * Experience ...
El Segundo, CA · On-site
$191K - $287K/yr
AT&T is seeking a Director, CRM Strategy & Performance to lead the strategic planning, performance ... Experience developing customer growth, retention, loyalty, or lifecycle strategies. * Experience ...
Richardson, TX · On-site
$22.88/hr
... AT&T products and services. You'll use multiple tools to resolve issues, update accounts, and ... Instill confidence and loyalty in customers through thoughtful listening and clear communication ...
New
Richardson, TX · On-site
$22.88/hr
... AT&T products and services. You'll use multiple tools to resolve issues, update accounts, and ... Instill confidence and loyalty in customers through thoughtful listening and clear communication ...
New
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
Orlando, FL · Hybrid
$18.68/hr
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
Orlando, FL · Hybrid
$18.68/hr
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
Orlando, FL · On-site
$55K - $82K/yr
Lead a consumer telesales organization to exceed customer experience objectives and manage people ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Orlando, FL · On-site
$55K - $82K/yr
Lead a consumer telesales organization to exceed customer experience objectives and manage people ... Not to mention all the other amazing rewards that working at AT&T offers. Individual starting ...
Wyandotte, MI · On-site
$20 - $35/hr
Maintain a welcoming environment and ensure the team delivers outstanding customer service to build local loyalty. Qualifications * Retail wireless sales preferred (AT&T, T-Mobile or Verizon)
Quick apply
Wyandotte, MI · On-site
$20 - $35/hr
Maintain a welcoming environment and ensure the team delivers outstanding customer service to build local loyalty. Qualifications * Retail wireless sales preferred (AT&T, T-Mobile or Verizon)
Dallas, TX · On-site
$231K - $347K/yr
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Optimize onboarding and customer lifecycle processes to reduce churn and increase brand loyalty.
Dallas, TX · On-site
$231K - $347K/yr
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic ... Optimize onboarding and customer lifecycle processes to reduce churn and increase brand loyalty.
Wyandotte, MI · On-site
$20 - $35/hr
Maintain a welcoming environment and ensure the team delivers outstanding customer service to build local loyalty. Qualifications * Retail wireless sales preferred (AT&T, T-Mobile or Verizon)
Quick apply
Wyandotte, MI · On-site
$20 - $35/hr
Maintain a welcoming environment and ensure the team delivers outstanding customer service to build local loyalty. Qualifications * Retail wireless sales preferred (AT&T, T-Mobile or Verizon)
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
Miami, FL · Hybrid
$20.18/hr
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
Miami, FL · Hybrid
$20.18/hr
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
This is your opportunity to be the voice of AT&T - a global leader in communications and technology ... Build customer confidence and loyalty by resolving issues. * Support various customer inquiries ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
| Aspect | Customer Loyalty Att | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; training in loyalty programs | High school diploma; customer service training |
| Work Environment | Retail, hospitality, or call centers focused on loyalty programs | Call centers, retail stores, or corporate offices |
| Employer & Industry Usage | Companies aiming to retain customers through loyalty initiatives | Broadly used across industries for general customer support |
| Common Search & Comparison | Often compared for roles involving customer retention and loyalty | Compared for general customer support roles |
While both roles involve interacting with customers, a Customer Loyalty Att primarily focuses on building customer retention through loyalty programs, whereas a Customer Service Representative handles general customer inquiries and support. The Loyalty Att role emphasizes retention strategies, rewards, and engagement, often within retail or hospitality sectors, while Customer Service Representatives provide broader support across various industries.

$55K - $82K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 17 days ago
7.3
Based on 728 frontline employees who took The Breakroom Quiz
58th of 97 rated telecommunications companies
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Overall Purpose: To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and
satisfaction.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following
Leadership and Customer Experience: Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
Data Analysis and Strategy Development: Analyze data to develop and
implement strategies that drive revenue generation and continuous
improvement.
Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce
expenses.
Strategic Policy and Innovation: Implement strategic policies and develop
innovative initiatives for technology, corporate compliance, training, and
workforce planning.
Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and
international vendor relationships.
Job Contribution: Oversees entry to mid-level sales employees, responsible for assigning tasks, implementing sales plans and adherence to company policies. Leads the team to manage small, less complex sales with a smaller quota or territory. Handles process-driven assignments with moderate oversight. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates. Supervisor: Yes
Education/Experience: Bachelor's degree (BS/BA) desired. 5+ years of related sales experience.
Our Manager-Sales Loyalty earns between$55,000 - $82,600 USD Annual + commissions. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
AT&T internet (and fiber where available) and AT&T phone
Ready to join our sales team? Apply today
Our Manager-Sales Loyalty jobs earn between $55,000.00 - $82,600.00 + commission $23,000 . Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:
Weekly Hours:
40Time Type:
RegularLocation:
Orlando, FloridaSalary Range:
$55,000.00 - $82,600.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.