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Loyalty Analyst Jobs (NOW HIRING)

CosmoProf

CRM & LOYALTY ANALYTICS ANALYST

Plano, TX · Hybrid

This is an early-career role for an analyst who is passionate about using data to understand customer behavior and drive measurable business results. You will analyze our CRM and loyalty database to ...

Sally Beauty

CRM & LOYALTY ANALYTICS ANALYST

Plano, TX · Hybrid

This is an early-career role for an analyst who is passionate about using data to understand customer behavior and drive measurable business results. You will analyze our CRM and loyalty database to ...

CosmoProf

CRM & LOYALTY ANALYTICS ANALYST

Plano, TX · On-site

This is an early-career role for an analyst who is passionate about using data to understand customer behavior and drive measurable business results. You will analyze our CRM and loyalty database to ...

Sally Beauty

CRM & LOYALTY ANALYTICS ANALYST

Plano, TX · Hybrid

This is an early-career role for an analyst who is passionate about using data to understand customer behavior and drive measurable business results. You will analyze our CRM and loyalty database to ...

Belk

Loyalty Strategy Manager, Hybrid

Charlotte, NC · Hybrid

Partner with Loyalty Analytics to leverage program, customer, and business performance data to identify opportunities that increase credit sales, penetration, loyalty engagement, and customer value.

Redfish Recruiting

VP Customer Loyalty

$141K - $181K/yr

Job Title: VP of Customer Loyalty/Membership Location: Remote About Us: At Rate.com, we are ... Leverage customer data and analytics to identify opportunities, optimize program performance, and ...

Par Pacific

Loyalty & Promotions Analyst

Houston, TX · On-site

Loyalty & Promotions Analyst at a Growth-Oriented Energy Company * We offer a competitive salary and comprehensive benefits package * Creating loyalty and digital brand presence for Par Pacific ...

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Loyalty Analyst information

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$31K

$73.3K

$130K

How much do loyalty analyst jobs pay per year?

As of Aug 26, 2026, the average yearly pay for loyalty analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is a loyalty analyst?

A Loyalty Analyst is responsible for analyzing customer data to assess the effectiveness of loyalty programs and improve customer retention. They track key performance metrics, identify trends, and provide insights to optimize rewards and engagement strategies. Their role often involves working with marketing, finance, and customer service teams to enhance customer relationships and drive business growth. Additionally, they may use data analytics tools to segment customers and predict behaviors for targeted marketing efforts.

What are some typical projects or analyses that a loyalty analyst works on?

Loyalty Analysts commonly work on projects such as analyzing customer purchasing behavior, evaluating the effectiveness of promotional campaigns, and segmenting customers to tailor loyalty rewards. They frequently prepare performance dashboards, generate reports for management, and develop recommendations to optimize loyalty programs. Collaboration with marketing, data science, and IT teams is frequent, as these projects often require cross-functional insights and alignment. This dynamic role provides valuable exposure to core business strategies and can offer pathways to senior analytics, marketing, or CRM management positions.

What are the key skills and qualifications needed to thrive in the loyalty analyst position, and why are they important?

A Loyalty Analyst thrives with strong analytical skills, proficiency in data analysis, and a background in marketing, business, or statistics. Familiarity with tools like SQL, Excel, data visualization software, and CRM platforms—as well as knowledge of marketing analytics certifications—are often expected. Exceptional communication, attention to detail, and problem-solving abilities help candidates excel in interpreting insights and presenting findings effectively. These skills ensure the Loyalty Analyst can assess program effectiveness, identify opportunities for improvement, and drive customer retention strategies.

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Loyalty Analyst jobs near you
Infographic showing various Loyalty Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 28% Part Time, and 6% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

Analyst, Digital & Loyalty Analytics

Newton, MA • On-site

Panera Bread
Restaurants • 10K+ employees

5.4

Company rating: 5.4 out of 10

Based on 1,462 frontline employees who took The Breakroom Quiz

9th of 16 rated cafes

Free food

Recommended by students

Respectful managers

Learn more about Panera Breadexternal

$83K - $95K/yr

Full-time

Posted 13 days ago

Job description

Analyst, Digital & Loyalty Analytics
Job Purpose:
The Analyst, Digital & Loyalty Analytics is the hands-on quantitative engine for Panera's loyalty and customer intelligence team. Sitting within the Business Analytics organization, you will write complex queries, analyze guest transactional data, measure CRM campaign performance, and build automated dashboards that drive decision-making across the MyPanera Loyalty program and digital channels.
This role requires strong technical execution in SQL and visualization tools, combined with a natural curiosity for consumer behavior and digital product performance.
Location: Newton, MA (Hybrid - 3 days per week in-office)
Key Responsibilities:
  • Data Extraction & SQL Execution: Write clean, efficient SQL queries to extract, transform, and aggregate guest, transaction, and campaign data across large-scale enterprise data environments.
  • CRM & Loyalty Campaign Measurement: Analyze the performance of loyalty offers, email/app messaging, and personalized promotions to measure redemption rates, incremental sales, transaction lift, and margin impact.
  • Dashboard & Visualization Development: Design, deploy, and maintain high-impact Power BI dashboards tracking key loyalty KPIs, including active member growth, subscription retention (Unlimited Sip Club), and customer lifecycle trends.
  • A/B Testing & Experimentation Support: Execute readout evaluations for marketing tests and digital feature rollouts, applying statistical methods to measure baseline vs. test performance and incremental lift.
  • Customer Segmentation & Behavioral Analysis: Perform ad-hoc exploratory analysis to understand guest frequency patterns, lapsed behavior, category affinity, and trade-down risks.
  • Data Integrity & Validation: Partner with data engineering teams to validate data pipelines, test tracking schemas, and resolve data quality issues across CRM and loyalty databases.

Qualifications:
  • Experience: 1-3 years of hands-on experience in data analytics, business intelligence, or marketing analytics (Retail, QSR, E-commerce, or agency background preferred).
  • Technical Skills:
    • Strong hands-on SQL skills required (joins, window functions, complex aggregations).
    • Experience with business intelligence and data visualization tools (Tableau, Power BI, or similar).
    • Familiarity with cloud data platforms (Snowflake, BigQuery) and Excel.
  • Analytical Mindset: Foundational knowledge of digital/loyalty metrics (e.g., offer redemption, customer retention, A/B test lift, conversion rates).
  • Communication: Ability to summarize analytical findings clearly in slide format and discuss results with cross-functional partners.
  • Education: Bachelor's degree in Analytics, Statistics, Industrial Engineering, Computer Science, Finance, Business, or a related quantitative field.

Competitive Pay: $83,686 - $95,402 annually
Equal Opportunity Employer: Disabled/Veterans
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
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About Panera Bread

Sourced by ZipRecruiter

Panera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes. We believe in serving delicious, freshly prepared, Clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need.

Industry

Restaurants

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

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