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Loyalty Department Jobs (NOW HIRING)

Loyalty Automotive

Parts Department Specialist

Chester, VA · On-site

$40K - $60K/yr

Parts Department Specialist - Loyalty Toyota Come join the Loyalty Toyota Team as a Parts Specialist. Play an important role in our store that requires a regular supply of replacement parts for our ...

Preston Automotive Group

Service Advisor

Aberdeen, MD · On-site

Success in this role directly impacts customer loyalty, department profitability, and overall dealership growth. If you have Chevrolet experience, strong CDK knowledge, and a passion for delivering ...

Preston Automotive Group

Service Advisor

Aberdeen, MD · On-site

$55K - $95K/yr

Success in this role directly impacts customer loyalty, department profitability, and overall dealership growth. If you have Chevrolet experience, strong CDK knowledge, and a passion for delivering ...

SILVERTON CASINO LLC

LOYALTY CASHIER

Las Vegas, NV · On-site

$11 - $15/hr

Loyalty Cashiers are responsible for completing monetary transactions, exchanging tokens ... Fosters positive working relationships with all departments, including Marketing,Promotions, Hotel ...

Times Supermarket

Loyalty Program Specialist

Honolulu, HI · On-site

$50K/yr

Loyalty Program Specialist Department: Sales Promotion Division Job Status: Full Time FLSA Status: Exempt Reports to: Sales Promotion Div. Mgr. Work Schedule: As Per Employee Handbook Starting Rate ...

AccorHotel

Loyalty Analysist Supervisor

Scottsdale, AZ · On-site

Send out any pertinent information for loyalty program to all impacted departments * Coordinate with F&B to ensure ALL Limitless Dining Points are accurate * Create loyalty accounts for all new users ...

Marriott

Manager, Loyalty Finance

Bethesda, MD

In addition, the Manager will support departmental priorities by contributing to the execution of ... Loyalty Programs experience. * Lodging/hospitality industry experience. * Experience with Marriott ...

Greenix

Customer Loyalty Specialist

Bountiful, UT

$50K - $60K/yr

Loyalty Agents are committed to their performance and demonstrate a competitive and collaborative attitude in order to meet the team and department goals. * Our Loyalty Agents strive to develop a ...

Marriott International

Manager, Loyalty Finance

Bethesda, MD · On-site

$96K - $152K/yr

In addition, the Manager will support departmental priorities by contributing to the execution of ... Loyalty Programs experience. * Lodging/hospitality industry experience. * Experience with Marriott ...

Omni Hotels & Resorts

Loyalty Ambassador

Austin, TX · On-site

$16 - $19.75/hr

... hotel departments. * Arrange Select Guest and special occasion amenities via In-Room Dining ... Conduct Loyalty Program training with other Front Office and hotel associates. * Conduct monthly ...

Georgia Aquarium

Membership & Loyalty Strategist

Atlanta, GA · On-site

$116K - $151K/yr

Membership & Loyalty Strategist Department: Consumer Engagement/Digital Marketing Classification: Exempt Direct Report: Director, Consumer Engagement Position Summary We are seeking a customer ...

KnitWell Group

Manager, Credit & Loyalty

New Albany, OH · On-site

The Loyalty & Credit Program Manager will actively drive program initiatives, innovation and an ... Create and maintain departmental archives to house all program-related documentation, including ...

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Loyalty Department information

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How much do loyalty department jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for loyalty department in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What does a loyalty department do?

A loyalty department manages customer reward programs, develops strategies to increase customer retention, and analyzes data to improve loyalty initiatives. Employees often use customer relationship management (CRM) tools and require strong communication and analytical skills. Their goal is to enhance customer satisfaction and encourage repeat business.

What is a Loyalty Department?

A Loyalty Department is a specialized team within a company responsible for designing, implementing, and managing customer loyalty programs. Their main goal is to retain existing customers by offering incentives such as rewards, discounts, or exclusive offers. Members of the Loyalty Department analyze customer data to tailor programs that increase customer satisfaction and encourage repeat business. They also work closely with marketing and customer service teams to ensure a seamless customer experience. By fostering strong customer relationships, the Loyalty Department helps drive long-term business growth.

What is the difference between Loyalty Department vs Customer Service Representative?

AspectLoyalty DepartmentCustomer Service Representative
Required credentialsCustomer service experience, familiarity with loyalty programsCustomer service skills, communication skills
Work environmentOffice setting, team-basedCall center, retail, or office
Employer usageDevelops and manages loyalty programs, analyzes customer dataHandles customer inquiries, resolves issues
Search intentInterested in loyalty program roles, customer retentionCustomer support, complaint resolution

The Loyalty Department focuses on creating and managing customer loyalty programs, analyzing customer data, and improving retention strategies. Customer Service Representatives primarily handle direct customer interactions, resolving issues and providing support. While both roles require strong communication skills, the Loyalty Department emphasizes program management and data analysis, whereas Customer Service Representatives focus on immediate customer satisfaction and problem-solving.

What are some common challenges faced by professionals working in a Loyalty Department, and how can they be addressed?

Professionals in a Loyalty Department often face the challenge of keeping customer engagement high while adapting to rapidly changing consumer expectations. Balancing personalized rewards with the company's budget and analyzing large volumes of customer data to identify effective strategies require both creativity and analytical skills. Collaborating closely with marketing, customer service, and IT teams is essential to ensure seamless program execution. Staying updated on industry trends and leveraging technology can help address these challenges and drive successful loyalty initiatives.

What jobs pay 4000 a week without a degree?

In the Loyalty Department, high-paying roles such as senior loyalty managers or specialized consultants can sometimes earn around $4,000 weekly, especially with extensive experience and performance bonuses. These positions often require strong communication skills, industry knowledge, and sometimes certifications but may not require a formal degree. Compensation varies by company, location, and individual performance.

Which profession is the most loyal?

Loyalty in a profession often depends on factors like job satisfaction, company culture, and career development opportunities. Customer service and healthcare roles are known for high employee retention due to their importance and stability, but individual loyalty varies widely across industries and personal circumstances.

What are the key skills and qualifications needed to thrive as a Loyalty Department Specialist, and why are they important?

To thrive as a Loyalty Department Specialist, you need a solid understanding of customer relationship management, data analysis, and marketing principles, usually backed by experience in customer service or a related field. Familiarity with CRM software, loyalty program management systems, and data analytics tools is typically required. Exceptional communication, problem-solving abilities, and a customer-focused mindset are important soft skills for building lasting relationships. These skills are vital to design engaging loyalty programs, foster customer retention, and drive business growth.

How can I make 2000 a week working from home?

A Loyalty Department role typically involves customer engagement and retention tasks, which can be performed remotely. To earn $2000 weekly, one might need to work full-time hours, develop specialized skills, or take on multiple roles or commissions, as most remote customer service or loyalty positions pay hourly or per project rates that may not reach that level without additional responsibilities or bonuses.
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What job categories do people searching Loyalty Department jobs look for? The top searched job categories for Loyalty Department jobs are:
Loyalty Department jobs near you
Infographic showing various Loyalty Department job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,117 per year, or $21.2 per hour.

Senior Director, Digital, Loyalty & Off-Premise

Church's Chicken

Atlanta, GA • On-site

Full-time

Posted 6 days ago

Job description

Church's Texas Chicken
Employee Job Description
Job Title: Senior Director, Digital, Loyalty & Off-Premise
Reports To: VP Digital & Loyalty
Department: Marketing
Job Summary:
The Senior Director, Digital, Loyalty & Off-Premise will lead Church's digital guest experience and commercial growth across owned ordering channels, third-party delivery, catering and be the owner and champion for our Real Rewards® loyalty program and all CRM initiatives. This role owns strategy, execution, performance, and profitability for digital direct and off-premise channels, partnering cross-functionally with Brand Marketing, Operations, IT, Finance, Legal, Supply Chain, Analytics, vendors, and franchise stakeholders to improve guest engagement, increase frequency and spend and grow profitable sales.
Key Duties/Responsibilities:
  • Direct & Off-Premise Strategy: Own the overall strategy, performance and profitability for first- and third-party digital ordering, delivery and catering programs.
  • Loyalty & CRM Strategy: Lead loyalty, CRM (email, SMS, Push), segmentation, lifecycle marketing, and customer journey strategies that grow Real Rewards® member acquisition, activation, engagement, retention, and customer lifetime value. This leader will spearhead development of data-driven, audience-centric campaigns and automated journeys to make our guests' experiences as personalized and valuable as possible.
  • Driving First-Party Ordering Growth: Lead the continued growth of direct online ordering sales through churchs.com and our native mobile apps, leveraging CRM, partnering with stakeholders that include brand, menu innovation, digital product management and menu management.
  • Third-Party Marketplace Partner Management: Lead business and relationships with third-party delivery platforms (ex. DoorDash, UberEats, GrubHub, Favor, ezCater) to deliver great guest experiences, fuel discovery of our brand and optimize marketplace performance and profitability.
  • Own and Grow Church's Catering: Lead the launch and growth of our catering program including go-to-market strategy (ex. lead acquisition, qualification, nurture); guide offer strategy, marketing and CRM campaign planning and partner w/ Operations & Training for smooth execution.
  • Collaborate with Digital Experience team to ensure outbound CRM messaging connects with our website and native apps deliver seamless guest online order experiences.
  • Data, Insights & Reporting: Partner closely with our Data & Analytics team to track and evaluate performance of all revenue channels, identify opportunities, and communicate clear recommendations to leadership and franchise stakeholders.
  • Cross-Functional Partnerships & Communication: Collaborate with Brand, Menu, IT, Operations, Training, Legal, Finance, Corporate Communications and franchise stakeholders to ensure holistic awareness, support and compliance.
  • Compliance, Fraud & Risk Management: Partner with IT, Legal and Digital Experience to maintain compliance (ex. guest data privacy, accessibility), mitigate fraud risks and other potential bad actors.

Position Requirements (Education, Qualifications, Experience):
  • 7-12 years of digital leadership experience in QSR or Fast-Casual overseeing digital and off-premise commerce (including catering)
  • Demonstrated expertise leading and managing loyalty programs and mulit-channel CRM programs; a digital marketing native that has worked with a CDP, enterprise CRM platforms and understands and can keep up with technical dependencies (APIs, webhooks) to execute data-driven personalization and messaging at scale.
  • Direct experience managing external partners that includes loyalty (ex. Punchh, Thanx, Paytronix, etc), first-party ordering (ex. Olo) and third-party marketplaces (ex. DoorDash, UberEats, ezCater)
  • Analytical leader with strong communication, problem-solving, project management, presentation, organization, and prioritization skills.
  • Strong analytical skills (Excel required) and comfort with BI / reporting tools (e.g., Tableau, Power BI) to translate insights into action.
  • Proven ability to lead, communicate, negotiate, and influence effectively across cross-functional teams and franchise stakeholders, with strong collaboration, change management, prioritization, and budget discipline.

Competencies:
• Critical Thinking - Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.
• Influencing Others - Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.
• Initiative - Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
• Innovative and Creative - Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.
• Managing Execution - Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
• Negotiating - Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others' views and empathizes.
• Relationship Management - Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
Physical Requirements:
Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
Travel: Up to 10%
1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's®, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
Church's Chicken logo

About Church's Chicken

Sourced by ZipRecruiter

Church's Chicken is a premier business in the fast food and restaurant industry, renowned for its expansive network of quick-service chicken restaurants. Located in Atlanta, GA, US, and with an official website at churchs.com, the company serves millions of customers globally. The enterprise prides itself on its classic, home-style fried chicken, tenders, and biscuits, as well as a variety of delectable sides, desserts, and sauces. Since its founding by George W. Church Sr. in 1952, the company has devoted itself to providing quality meals at a great value, and today has over 1,500 locations across 25 countries.

Industry

Food services and drinking places

Company size

1,001 - 5,000 Employees

Headquarters location

Atlanta, GA, US

Year founded

1952

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