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Loyalty Manager Jobs (NOW HIRING)

BFS FOODS

Loyalty Manager

Morgantown, WV · On-site

Loyalty Manager BENEFITS: · Health Insurance · 401(K) Matching · Paid Time Off · Disability Insurance · Opportunities for Advancement Position Overview We are looking for a data-driven Loyalty ...

Bruceton Farm Service

Loyalty Manager

Morgantown, WV · On-site

Manage daily execution, reward catalogs, and rules of the loyalty program.Campaign Execution: Launch targeted promotions, lifecycle emails, and exclusive perks to member segments.Data Analysis: Track ...

BFS FOODS

Loyalty Manager

Morgantown, WV

Loyalty Manager BENEFITS: · Health Insurance · 401(K) Matching · Paid Time Off · Disability Insurance · Opportunities for Advancement Position Overview We are looking for a data-driven Loyalty ...

BFS Foods, Inc.

Loyalty Manager

Morgantown, WV · On-site

Loyalty Manager BENEFITS: • Health Insurance • 401(K) Matching • Paid Time Off • Disability Insurance • Opportunities for Advancement Position Overview We are looking for a data-driven ...

Aescape Inc

Lifecycle & Loyalty Manager

New York, NY · On-site

Aescape is looking for a Lifecycle & Loyalty Manager to own how guests move from first interest to a weekly recovery routine. This role owns the lifecycle engine: email, SMS, and in-app messaging ...

Liquid Environmental Solutions Corporation

Job Summary We are seeking a proactive and customer-centric Customer Loyalty Manager to join our Customer Solutions team. This role is critical in strengthening customer relationships, preventing ...

Jobtailor

Lifecycle & Loyalty Manager

Manhattan, NY · On-site

Design loyalty and recognition programs rewarding consistency * Source and route guest stories ... Lifecycle Marketing * CRM * Retention Marketing * Growth Marketing * Segmentation * A/B Testing

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Loyalty Manager information

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$15.5K

$66.9K

$120K

How much do loyalty manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for loyalty manager in the United States is $66,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What does a loyalty manager do?

A Loyalty Manager is responsible for developing and managing customer loyalty programs to increase customer retention and engagement. They analyze customer data to create strategies that reward repeat customers, improve brand loyalty, and enhance the overall customer experience. Their role often involves coordinating marketing campaigns, tracking program effectiveness, and collaborating with other departments to ensure the loyalty initiatives align with company goals.

What are the key skills and qualifications needed to thrive as a loyalty manager?

To thrive as a Loyalty Manager, you need a background in marketing, data analysis, and customer relationship management, often supported by a degree in business or marketing. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce or Tableau is typically required. Exceptional communication, strategic thinking, and problem-solving skills help you engage customers and work effectively across teams. These skills and qualifications are crucial for designing impactful loyalty programs that drive customer retention and business growth.

What are some common challenges loyalty managers face when designing customer retention programs?

Loyalty Managers often encounter challenges such as aligning program incentives with customer expectations while staying within budget constraints. Additionally, they must ensure the program remains engaging and competitive, which requires ongoing analysis of customer data and market trends. Collaboration with marketing, IT, and analytics teams is essential to implement new features and measure the program’s effectiveness. Balancing personalization with privacy concerns is also a key consideration.

What is the difference between Loyalty Manager vs Customer Relationship Manager?

AspectLoyalty ManagerCustomer Relationship Manager
CredentialsMarketing or Business degree, certifications in loyalty programsMarketing, Business, or Communications degree, CRM certifications
Work EnvironmentRetail, hospitality, or e-commerce companies focusing on loyalty programsVarious industries, managing ongoing customer relationships
Employer & Industry UsageUsed by companies implementing loyalty strategiesUsed across industries to enhance customer engagement

While both roles focus on customer engagement, a Loyalty Manager primarily designs and manages loyalty programs to retain customers, whereas a Customer Relationship Manager builds and maintains long-term relationships through personalized communication and service. The roles often overlap but differ in scope and focus.

More about Loyalty Manager jobs

What cities are hiring for Loyalty Manager jobs?

Cities with the most Loyalty Manager job openings:

What are the most commonly searched types of Loyalty jobs?

The most popular types of Loyalty jobs are:

What states have the most Loyalty Manager jobs?

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What are popular job titles related to Loyalty Manager jobs?

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Loyalty Manager jobs near you
Infographic showing various Loyalty Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $66,937 per year, or $32.2 per hour.

Loyalty Manager

Morgantown, WV • On-site

BFS FOODS
See more jobs at BFS FOODSexternal

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

Loyalty Manager

BENEFITS:

· Health Insurance

· 401(K) Matching

· Paid Time Off

· Disability Insurance

· Opportunities for Advancement

Position Overview

We are looking for a data-driven Loyalty Manager to own the daily operations and growth of our customer rewards program. In this role, you will 

analyze customer behavior, execute targeted retention campaigns, and optimize member perks to increase Customer Lifetime Value (CLV)

. You will sit between marketing and product, turning customer insights into strategic rewards that drive brand advocacy.

Key Responsibilities

  • Program Operations: Manage daily execution, reward catalogs, and rules of the loyalty program.
  • Campaign Execution: Launch targeted promotions, lifecycle emails, and exclusive perks to member segments.
  • Data Analysis: Track critical KPIs including retention rate, repeat purchase rate, and reward redemption.
  • Cross-Functional Collaboration: Partner with Tech, Product, and Support teams to fix bugs and improve user UX.
  • Vendor Management: Act as the main point of contact for external loyalty platforms and software agencies.

Required Qualifications

  • Experience: 3 to 5 years in customer loyalty, lifecycle marketing, or CRM management.
  • Education: Bachelor’s degree in Marketing, Business, Analytics, or a related field.
  • Tools: Hands-on experience with CRM tools and marketing automation platforms (e.g., Braze, Salesforce, HubSpot).
  • Analytics: Strong proficiency in Microsoft Excel or Google Sheets for calculating program ROI.
  • Communication: Clear writing skills to draft compelling program updates and notifications for members.

Preferred Attributes

  • App Experience: Prior experience managing rewards programs embedded within mobile apps.
  • A/B Testing: Familiarity with running subject line, offer, and reward tier experiments.

Perform such similar, comparable, or related duties as may be required or assigned.

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