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Remote Loyalty Jobs (NOW HIRING)

Be part of a dynamic, diverse, and talented global team. 100% Remote, USD competitive salary, paid ... As Product Lead - Subscriptions & Loyalty , you will partner closely with Product Manager Camila ...

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Remote Loyalty information

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$15

$27

$37

How much do remote loyalty jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote loyalty in the United States is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.17 per hour, depending on experience, location, and employer.

What are Remote Loyalty jobs?

Remote Loyalty jobs are positions in which professionals work from a remote location—often from home or anywhere with internet access—to manage loyalty programs and customer retention strategies for businesses. These roles typically involve developing and executing initiatives that encourage repeat business, analyzing customer data, and communicating with customers to increase engagement and satisfaction. Common job titles include Loyalty Program Manager, Customer Loyalty Specialist, and Loyalty Marketing Coordinator. Remote Loyalty professionals use digital tools and platforms to track program performance and collaborate with internal teams. This setup offers flexibility while still enabling effective management of customer loyalty programs.

What is the difference between Remote Loyalty vs Remote Customer Service Representative?

AspectRemote LoyaltyRemote Customer Service Representative
Required CredentialsCustomer service experience, loyalty program knowledgeCustomer service experience, communication skills
Work EnvironmentCustomer loyalty programs, CRM systemsCall centers, support tickets, live chat
Employer & Industry UsageRetail, hospitality, e-commerceRetail, telecom, tech companies
Common Search & Comparison IntentUnderstanding loyalty program rolesCustomer support roles

Remote Loyalty focuses on managing and enhancing customer loyalty programs, requiring knowledge of CRM systems and loyalty strategies. Remote Customer Service Representative handles general customer inquiries, support, and issue resolution. While both roles involve customer interaction, Remote Loyalty is specialized in retention strategies, whereas Remote Customer Service is broader in support functions.

How does a Remote Loyalty Specialist typically collaborate with cross-functional teams to enhance customer retention programs?

As a Remote Loyalty Specialist, you’ll frequently work with marketing, customer service, and data analytics teams to design and optimize loyalty initiatives. Effective communication and coordination are key, as you’ll often participate in virtual meetings, share customer insights, and help develop targeted campaigns. Building strong relationships remotely and using collaboration tools is essential to ensure alignment on program goals and deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Remote Loyalty Specialist, and why are they important?

To excel as a Remote Loyalty Specialist, you need strong customer service expertise, data analysis skills, and familiarity with loyalty program management, often supported by experience in hospitality or retail. Proficiency with CRM platforms, customer engagement tools, and loyalty program software like Salesforce or LoyaltyLion is typically required. Outstanding communication, problem-solving abilities, and self-motivation are critical soft skills for building lasting customer relationships and working independently. These competencies are vital for driving customer retention, ensuring program success, and achieving business goals in a remote environment.
What cities are hiring for Remote Loyalty jobs? Cities with the most Remote Loyalty job openings:
What are the most commonly searched types of Loyalty jobs? The most popular types of Loyalty jobs are:
What states have the most Remote Loyalty jobs? States with the most job openings for Remote Loyalty jobs include:
Infographic showing various Remote Loyalty job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,562 per year, or $27.7 per hour.
Supervisor, Loyalty Accounting

Supervisor, Loyalty Accounting

Carnival Corporation

Miami, FL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Carnival Cruise Line rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

5th of 9 rated cruise lines


Job description

The Loyalty Accounting Supervisor will support the accurate accounting and reporting of loyalty-related revenue, costs, and liabilities. This role will work closely with the Senior Manager, Loyalty Accounting, as well as the broader Revenue Accounting team, to ensure completeness and accuracy of financial results associated with the loyalty program.

The role will be responsible for the day-to-day management and analysis of the loyalty points economy, including monitoring program activity, performing analytical reviews, and supporting forecasts. Key responsibilities include preparing and reviewing journal entries, performing account reconciliations, and ensuring proper accounting treatment of loyalty transactions in accordance with US GAAP.

Additionally, this role will support the Sr. Loyalty Accounting Manager and the Director of Revenue Accounting on ad-hoc initiatives, including technical accounting research, process improvements, and controls enhancements.

Essential Functions:

  • Manage the day-to-day accounting and tracking of the loyalty points economy, including monitoring activity, performing analytical reviews, and supporting forecasting assumptions related to program performance.

  • Prepare recurring and ad hoc journal entries related to loyalty transactions, ensuring accuracy, completeness, and adherence to US GAAP. 

  • Support compliance by executing timely SOX controls and assisting with internal and external audit requests.

  • Perform timely and accurate account reconciliations for loyalty-related balances, investigate variances, and resolve discrepancies to ensure integrity of financial reporting.

  • Develop, maintain, and continuously improve detailed workpapers and supporting documentation.

  • Collaborate with internal teams and external partners to provide data and insights, while supporting process improvements, issue resolution, and ad hoc analyses within Loyalty and Revenue Accounting

Knowledge, Skills & Abilities:

  • Scope: Collaborate with both Shoreside and Shipboard; CCL only; Global Responsibilities (All brands)

  • Problem solving: This role is responsible for the accurate tracking, analysis, and reconciliation of key financial accounts. The position requires strong critical thinking and effective communication skills to identify and understand the underlying drivers and key factors impacting account balances

  • Impact:  This role will support the Sr. Manager of Loyalty Accounting by providing directly facilitating the accurate tracking of the program's points economy and related liabilities in compliance to all relevant standards.

  • Leadership: Strong Analytical Skills, Effective Written and Verbal Communication

Qualifications:

  • Bachelor's Degree in Accounting or related field

  • Must have strong command of Microsoft Office programs including at least an intermediate level of Excel

  • 5+ years of accounting experience.

  • (Preferred) An understanding of FASB ASC Topic 606, especially as it relates to loyalty accounting (i.e., allocation of a material right, accounting for breakage, accounting for loyalty brand IP (symbolic IP) and the application of the sales-based royalty scope exception, estimating SSP for loyalty points, updating estimates of constrained variable consideration and breakage, etc).

Travel: No or very little travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

This position is classified as "remote."  As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration.  Sourcing of candidates is primarily done in Carnival's remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas.  If the search is extended past those areas, candidates must be located in one of the following U.S. states:  FL, GA, TX and NC 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. 

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan.Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: 

  • Health Benefits: 

    • Cost-effective medical, dental and vision plans 
    • Employee Assistance Program and other mental health resources 
    • Additional programs include company paid term life insurance and disability coverage 
  • Financial Benefits: 
    • 401(k) plan that includes a company match 
    • Employee Stock Purchase plan 
  • Paid Time Off 
    • Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. 
    • Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. 
    • Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. 
  • Other Benefits 
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends 
    • Personal and professional learning and development resources including tuition reimbursement 
    • On-site Fitness center at our Miami campus 

#CCL

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About Us

At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 

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