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Trafilea

Growth Product Lead, Loyalty

New York, NY · On-site +1

Be part of a dynamic, diverse, and talented global team. 100% Remote, USD competitive salary, paid ... As Product Lead - Subscriptions & Loyalty , you will partner closely with Product Manager Camila ...

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Remote Loyalty information

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How much do remote loyalty jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote loyalty in the United States is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.17 per hour, depending on experience, location, and employer.

What are Remote Loyalty jobs?

Remote Loyalty jobs are positions in which professionals work from a remote location—often from home or anywhere with internet access—to manage loyalty programs and customer retention strategies for businesses. These roles typically involve developing and executing initiatives that encourage repeat business, analyzing customer data, and communicating with customers to increase engagement and satisfaction. Common job titles include Loyalty Program Manager, Customer Loyalty Specialist, and Loyalty Marketing Coordinator. Remote Loyalty professionals use digital tools and platforms to track program performance and collaborate with internal teams. This setup offers flexibility while still enabling effective management of customer loyalty programs.

What is the difference between Remote Loyalty vs Remote Customer Service Representative?

AspectRemote LoyaltyRemote Customer Service Representative
Required CredentialsCustomer service experience, loyalty program knowledgeCustomer service experience, communication skills
Work EnvironmentCustomer loyalty programs, CRM systemsCall centers, support tickets, live chat
Employer & Industry UsageRetail, hospitality, e-commerceRetail, telecom, tech companies
Common Search & Comparison IntentUnderstanding loyalty program rolesCustomer support roles

Remote Loyalty focuses on managing and enhancing customer loyalty programs, requiring knowledge of CRM systems and loyalty strategies. Remote Customer Service Representative handles general customer inquiries, support, and issue resolution. While both roles involve customer interaction, Remote Loyalty is specialized in retention strategies, whereas Remote Customer Service is broader in support functions.

How does a Remote Loyalty Specialist typically collaborate with cross-functional teams to enhance customer retention programs?

As a Remote Loyalty Specialist, you’ll frequently work with marketing, customer service, and data analytics teams to design and optimize loyalty initiatives. Effective communication and coordination are key, as you’ll often participate in virtual meetings, share customer insights, and help develop targeted campaigns. Building strong relationships remotely and using collaboration tools is essential to ensure alignment on program goals and deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Remote Loyalty Specialist, and why are they important?

To excel as a Remote Loyalty Specialist, you need strong customer service expertise, data analysis skills, and familiarity with loyalty program management, often supported by experience in hospitality or retail. Proficiency with CRM platforms, customer engagement tools, and loyalty program software like Salesforce or LoyaltyLion is typically required. Outstanding communication, problem-solving abilities, and self-motivation are critical soft skills for building lasting customer relationships and working independently. These competencies are vital for driving customer retention, ensuring program success, and achieving business goals in a remote environment.
What cities are hiring for Remote Loyalty jobs? Cities with the most Remote Loyalty job openings:
What are the most commonly searched types of Loyalty jobs? The most popular types of Loyalty jobs are:
What states have the most Remote Loyalty jobs? States with the most job openings for Remote Loyalty jobs include:
What job categories do people searching Remote Loyalty jobs look for? The top searched job categories for Remote Loyalty jobs are:
Remote Loyalty jobs near you
Infographic showing various Remote Loyalty job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 64% Full Time, 28% Part Time, 1% Temporary, and 6% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $57,562 per year, or $27.7 per hour.

Loyalty & Engagement Marketing Manager: Onsite

Huntington

Beachwood, OH • On-site, Remote

$70K - $140K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 18 days ago

Job description

Description
Job Title: Loyalty & Engagement Marketing Manager 
Overview 
The Loyalty & Engagement Marketing Manager plays a key role in strengthening customer relationships by designing and executing loyalty and engagement strategies that drive retention, deepen product adoption, and increase lifetime value. This role focuses on creating meaningful, customer-first experiences that reinforce Huntington’s commitment to looking out for people—helping customers get more value from their relationship with the bank. 
 
Key Responsibilities 
Loyalty Strategy & Program Management 
  • Support the development of loyalty programs to encourage deeper customer relationships 
  • Develop and manager various sweepstakes campaigns 
 
Lifecycle & Campaign Management 
  • Build and deploy targeted, personalized campaigns across email, mobile, online banking, and other owned channels 
  • Support key lifecycle initiatives including onboarding, activation, cross-sell, and retention 
  • Develop test-and-learn plans to optimize engagement (messaging, timing, offers, channel mix) 
  • Analyze customer behavior, segmentation, and lifecycle trends to identify opportunities 
  • Translate data into actionable recommendations to improve engagement and retention 
Cross-Functional Collaboration 
  • Work closely with Cross-Functional teams to integrate loyalty into the broader customer experience 
  • Align loyalty initiatives with acquisition, onboarding, and engagement strategies 
  • Support cross-functional business partners on business case development for both loyalty & engagement campaigns 
Customer Experience Optimization 
  • Identify friction points in the customer journey and recommend improvements 
  • Champion a customer-first mindset, ensuring loyalty and engagement programs deliver meaningful value 
 
Qualifications 
  • Bachelor’s degree in Marketing, Business, or related field 
  • 5+ years of experience in loyalty marketing, CRM, lifecycle marketing, or customer engagement 
Preferred Skills 
  • Ability to translate complex insights into clear, actionable recommendations ​​
  • Experience with loyalty program platforms or rewards ecosystems 
  • Excellent project management and organizational skills.
  • Familiarity with regulatory considerations in financial services (compliance, consent, communication guidelines) as they relate to lifecycle marketing 
 
  • Strong understanding of personalization, segmentation, and customer lifecycle marketing (onboarding, activation, engagement, retention) with experience building end-to-end journeys 
 
  • Creative thinker with a test-and-learn mindset, including A/B testing across subject lines, offers, cadence, channel mix, etc 
  • Ability to connect lifecycle strategies to core banking behaviors (account funding, debit usage, digital adoption, alerts enrollment) 


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

70,000.00 - 140,000.00 USD Annual

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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