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Remote Loyalty Jobs (NOW HIRING)

Role is 100% remote (after in-office new hire training) Competitive pay plus up to $1000 in monthly ... Specific responsibilities include supporting HCA, Brand, and Dealer loyalty by assisting lease ...

Lease End Loyalty Associate

Atlanta, GA · On-site +1

$16.25 - $21.50/hr

Role is 100% remote (after in-office new hire training) Competitive pay plus up to $1,000 in ... Specific responsibilities include supporting HCA, Brand, and Dealer loyalty by assisting lease ...

Client Service Consultant

$20.25 - $25/hr

... loyalty Leads with initiative and foresight, without waiting for instructions This is your chance to anchor yourself at the heart of two fast-growing businesses: Remote Office (global talent ...

VP, Customer Retention & Loyalty

Dallas, TX · On-site +1

$137K - $175K/yr

The VP of Customer Retention & Loyalty is responsible for turning Total Expert's capabilities and ... This position would be remote for qualifying candidates residing outside of this area. What you'll ...

Retention Specialist This is a remote position. Our client is looking for a Retention Specialist to ... Design and manage the TLF Loyalty Rewards Membership program using RIVO, including point systems ...

Remote Customer Service Representative

$16.50 - $22.25/hr

As a partner to some of the world's most recognized brands, we are Leaders in loyalty, helping ... We've been recognized as a Top Workplace USA and a Top Remote Workplace because we put people first ...

Showing results 21-40

Remote Loyalty information

See salary details

$15

$27

$37

How much do remote loyalty jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote loyalty in the United States is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.17 per hour, depending on experience, location, and employer.

What is a remote loyalty?

Remote Loyalty jobs are positions in which professionals work from a remote location—often from home or anywhere with internet access—to manage loyalty programs and customer retention strategies for businesses. These roles typically involve developing and executing initiatives that encourage repeat business, analyzing customer data, and communicating with customers to increase engagement and satisfaction. Common job titles include Loyalty Program Manager, Customer Loyalty Specialist, and Loyalty Marketing Coordinator. Remote Loyalty professionals use digital tools and platforms to track program performance and collaborate with internal teams. This setup offers flexibility while still enabling effective management of customer loyalty programs.

What are the key skills and qualifications needed to thrive as a remote loyalty specialist?

To excel as a Remote Loyalty Specialist, you need strong customer service expertise, data analysis skills, and familiarity with loyalty program management, often supported by experience in hospitality or retail. Proficiency with CRM platforms, customer engagement tools, and loyalty program software like Salesforce or LoyaltyLion is typically required. Outstanding communication, problem-solving abilities, and self-motivation are critical soft skills for building lasting customer relationships and working independently. These competencies are vital for driving customer retention, ensuring program success, and achieving business goals in a remote environment.

How does a remote loyalty specialist typically collaborate with cross-functional teams to enhance customer retention programs?

As a Remote Loyalty Specialist, you’ll frequently work with marketing, customer service, and data analytics teams to design and optimize loyalty initiatives. Effective communication and coordination are key, as you’ll often participate in virtual meetings, share customer insights, and help develop targeted campaigns. Building strong relationships remotely and using collaboration tools is essential to ensure alignment on program goals and deliver a seamless customer experience.

What is the difference between Remote Loyalty vs Remote Customer Service Representative?

AspectRemote LoyaltyRemote Customer Service Representative
Required CredentialsCustomer service experience, loyalty program knowledgeCustomer service experience, communication skills
Work EnvironmentCustomer loyalty programs, CRM systemsCall centers, support tickets, live chat
Employer & Industry UsageRetail, hospitality, e-commerceRetail, telecom, tech companies
Common Search & Comparison IntentUnderstanding loyalty program rolesCustomer support roles

Remote Loyalty focuses on managing and enhancing customer loyalty programs, requiring knowledge of CRM systems and loyalty strategies. Remote Customer Service Representative handles general customer inquiries, support, and issue resolution. While both roles involve customer interaction, Remote Loyalty is specialized in retention strategies, whereas Remote Customer Service is broader in support functions.

More about Remote Loyalty jobs

What cities are hiring for Remote Loyalty jobs?

Cities with the most Remote Loyalty job openings:

What are the most commonly searched types of Loyalty jobs?

The most popular types of Loyalty jobs are:

What states have the most Remote Loyalty jobs?

States with the most job openings for Remote Loyalty jobs include:

Infographic showing various Remote Loyalty job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $57,562 per year, or $27.7 per hour.

Manager, Loyalty, Lifecycle, & Promotions Marketing

Bethesda, MD • On-site, Remote

Marriott
Traveler Accommodation • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,191 frontline employees who took The Breakroom Quiz


Job description

JOB SUMMARY

The Manager, Loyalty, Lifecycle & Promotions Marketing role will lead the planning and execution of lifecycle communications and critical member messaging across the customer journey. This role maintains a deep understanding of customer needs, business priorities, and marketing objectives to deliver communications that drive engagement, loyalty, and long-term member value.

The Manager will identify opportunities to connect business initiatives, member benefits, and brand priorities through lifecycle communications, ensuring the most relevant messaging reaches the right customers at the right time. Working closely with agency partners and cross-functional stakeholders across the organization, this role will guide message prioritization, campaign planning, and execution across owned channels.

A core component of the role is evolving major campaigns and communication programs to be increasingly omnichannel, personalized, and customer-centric. The ideal candidate brings strong strategic thinking, exceptional project management skills, and the ability to align diverse stakeholders while driving initiatives from planning through activation, measurement, and optimization.

CANDIDATE PROFILE

Education and Experience

Required

Bachelors' degree from an accredited college or university in Business Administration, Marketing, Hospitality Management, or related major and 3+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance

Preferred

Prior experience in marketing loyalty programs

Expertise in managing end-to-end, omnichannel marketing campaign development

Experience working closely with agency partners and cross-functional teams to deliver integrated marketing communications

CORE WORK ACTIVITIES

Lead lifecycle communication strategy and execution across key customer touchpoints, ensuring messaging supports business objectives, member needs, and customer journey priorities.

Partner across Marketing, Loyalty, Product, Digital, Operations, and other business functions to identify, prioritize, and integrate critical member communications and key business messaging.

Develop and execute communication plans that balance organizational priorities with customer relevance, ensuring messaging is coordinated, impactful, and delivered through the appropriate channels.

Manage agency partners responsible for the development and execution of lifecycle campaigns and member communications, providing clear strategic direction and ensuring deliverables meet business and brand objectives.

Evolve lifecycle campaigns and communication programs through increasingly omnichannel and personalized approaches that enhance the customer experience and improve engagement.

Lead content planning, and creative refresh efforts across lifecycle communications, ensuring messaging remains relevant, effective, and aligned with business priorities.

Assess campaign and communication performance, translating insights into recommendations that drive continuous optimization and future roadmap enhancements.

Support complex initiatives across multiple stakeholders, managing timelines, dependencies, risks, and decision points to ensure successful delivery.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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