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Loyalty Manager Jobs (NOW HIRING)

Catalyst Brands

Product Manager ( Loyalty)

Dallas, TX · On-site

$78K - $130K/yr

Product Manager to lead product management for Customer Loyalty capabilities and experiences. Responsible for shaping and delivering a product vision and roadmap that enables capabilities that allow ...

subway

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

Utah Mammoth

Loyalty Program Manager

Sandy, UT · On-site

This person will manage loyalty like a product by owning the roadmap, requirements, prioritization, and ongoing optimization in close partnership with digital, app, CRM, ticketing, partnerships ...

Catalyst Brands

Product Manager ( Loyalty)

Dallas, TX · On-site

$78K/yr

Product Manager to lead product management for Customer Loyalty capabilities and experiences. Responsible for shaping and delivering a product vision and roadmap that enables capabilities that allow ...

subway

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

subway

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

subway

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

The Subway

Sr Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

KnitWell Group

Manager, Credit & Loyalty

New Albany, OH · On-site

The Loyalty & Credit Program Manager will actively drive program initiatives, innovation and an enhanced member experience to grow membership, increase spend and drive visit frequency. This includes ...

Subway

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

A dedicated team of professionals supporting thousands of franchisees around the globe. Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join ...

subway

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

subway

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

subway

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

subway

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

subway

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

subway

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

subway

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

subway

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

GoTo Foods

Manager, Loyalty Programs

Atlanta, GA · On-site

$109K - $112K/yr

The Manager, Loyalty Programs will help lead the design, launch, activation and ongoing management of the Rewards loyalty program(s) and member engagement framework in order to increase value ...

subway

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

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Loyalty Manager information

See salary details

$15.5K

$66.9K

$120K

How much do loyalty manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for loyalty manager in the United States is $66,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What are the 3 R's of customer loyalty?

The 3 R's of customer loyalty are Recognition, Reward, and Relationship. As a Loyalty Manager, understanding these principles helps in designing effective loyalty programs that foster long-term customer engagement and retention.

What is the difference between Loyalty Manager vs Customer Relationship Manager?

AspectLoyalty ManagerCustomer Relationship Manager
CredentialsMarketing or Business degree, certifications in loyalty programsMarketing, Business, or Communications degree, CRM certifications
Work EnvironmentRetail, hospitality, or e-commerce companies focusing on loyalty programsVarious industries, managing ongoing customer relationships
Employer & Industry UsageUsed by companies implementing loyalty strategiesUsed across industries to enhance customer engagement

While both roles focus on customer engagement, a Loyalty Manager primarily designs and manages loyalty programs to retain customers, whereas a Customer Relationship Manager builds and maintains long-term relationships through personalized communication and service. The roles often overlap but differ in scope and focus.

What are some common challenges Loyalty Managers face when designing customer retention programs?

Loyalty Managers often encounter challenges such as aligning program incentives with customer expectations while staying within budget constraints. Additionally, they must ensure the program remains engaging and competitive, which requires ongoing analysis of customer data and market trends. Collaboration with marketing, IT, and analytics teams is essential to implement new features and measure the program’s effectiveness. Balancing personalization with privacy concerns is also a key consideration.

What does a Loyalty Manager do?

A Loyalty Manager is responsible for developing and managing customer loyalty programs to increase customer retention and engagement. They analyze customer data to create strategies that reward repeat customers, improve brand loyalty, and enhance the overall customer experience. Their role often involves coordinating marketing campaigns, tracking program effectiveness, and collaborating with other departments to ensure the loyalty initiatives align with company goals.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior media executives, advertising directors, and media strategists can earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like data analytics and digital platforms.

What are the key skills and qualifications needed to thrive as a Loyalty Manager, and why are they important?

To thrive as a Loyalty Manager, you need a background in marketing, data analysis, and customer relationship management, often supported by a degree in business or marketing. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce or Tableau is typically required. Exceptional communication, strategic thinking, and problem-solving skills help you engage customers and work effectively across teams. These skills and qualifications are crucial for designing impactful loyalty programs that drive customer retention and business growth.

What jobs in the US pay 300,000 a year?

Loyalty Managers typically do not earn $300,000 annually; high-paying roles in customer loyalty or marketing management may reach such levels, especially with extensive experience, advanced skills, or executive responsibilities. Executive positions like Chief Marketing Officers or Vice Presidents in large corporations often have salaries exceeding this amount, including bonuses and stock options.

What does a loyalty program manager do?

A loyalty program manager oversees the design, implementation, and management of customer loyalty programs to increase engagement and retention. They analyze customer data, develop reward strategies, and collaborate with marketing and sales teams to ensure program effectiveness. Strong analytical skills and familiarity with customer relationship management (CRM) tools are essential for this role.
More about Loyalty Manager jobs
What cities are hiring for Loyalty Manager jobs? Cities with the most Loyalty Manager job openings:
What are the most commonly searched types of Loyalty jobs? The most popular types of Loyalty jobs are:
What states have the most Loyalty Manager jobs? States with the most job openings for Loyalty Manager jobs include:
What job categories do people searching Loyalty Manager jobs look for? The top searched job categories for Loyalty Manager jobs are:
Loyalty Manager jobs near you
Infographic showing various Loyalty Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 64% Full Time, 28% Part Time, 1% Temporary, and 6% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $66,937 per year, or $32.2 per hour.
Product Manager ( Loyalty)

Product Manager ( Loyalty)

Catalyst Brands

Dallas, TX • On-site

$78K - $130K/yr

Full-time

Posted 12 days ago

Catalyst Brands rating

7.0

Company rating: 7.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Overview
Overall Associate Expectations:
Product Manager to lead product management for Customer Loyalty capabilities and experiences. Responsible for shaping and delivering a product vision and roadmap that enables capabilities that allow growth for loyalty experiences leading to increased customer engagement, customer acquisition and LTV. Responsibilities will include managing the requirements and user stories associated with converting the JCPenney customer loyalty program into a full Catalyst cross-brand loyalty program, over various phases spanning multiple years.
Core Competencies: Catalyst brands established core competencies to ensure all associates have a basic understanding of what is expected from a company standpoint. These include, Customer focus, embracing accountability, strategic thinking, driving execution, effective collaboration, and cultivate learning.
Key Responsibilities
• Product Strategy & Roadmap
o Assists manager with defining and maintaining the product vision and strategic roadmap for Loyalty capabilities evolution.
o Partner with business partners to align product strategy with enterprise objectives and marketing priorities.
• Requirements & Documentation
o Lead requirements gathering sessions with business stakeholders, end-users, and technical teams. This includes, marketing partners, digital partners, customer care and store ops, third party vendors, technical team and dependent technical teams.
o Document business requirements, user stories, acceptance criteria, and process flows with precision and clarity. Review with all impacted teams prior to development. Engage with architects and engineering partners to ensure solution is understood by all before execution & delivery phase.
o Ensure requirements are traceable and aligned with business value delivery.
• Cross-Functional Leadership
o Serve as the primary liaison between marketing business, creative, technology, digital teams, customer care and store operations to ensure successful product delivery.
o Partner with engineering, design, and operations teams to translate requirements into actionable solutions.
o Drive alignment and manage stakeholder expectations throughout the product lifecycle.
• Execution & Delivery
o Prioritize features and backlog items to maximize business impact and delivery efficiency.
o Track progress, manage risks, and ensure timely delivery of capabilities and enhancements.
o Support testing, change management, and training to enable adoption of new capabilities.
o Documenting gaps for future roadmap considerations
o Communicate to all impacted teams throughout.
• Continuous Improvement
o Monitor usage and performance of marketing platforms and tools.
o Gather feedback from stakeholders to inform enhancements and future roadmap planning.
o Stay current on industry best practices, emerging technologies, and trends in marketing operations and creative enablement.
• Skills and Experience Needed:
o Three years' experience leading product in an agile environment, with the associated processes and deliverables.
o Proven ability to own the full product lifecycle-from vision and roadmap through requirements and delivery.
o Direct experience with loyalty program capabilities: loyalty platforms/loyalty strategy.
o Strong analytical and problem-solving skills with an ability to translate complex business needs into actionable requirements.
o Excellent written and verbal communication skills; adept at stakeholder engagement across business and technology teams.
o Familiarity with agile methodologies, user story writing, and backlog management.
Pay Range
USD $78,150.00 - USD $130,250.00 /Yr.

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