We are hiring for a full-time Product Manager - Loyalty and Value Proposition to join our Products, Pricing & Loyalty Team! Posting closes: September 4, 2026 Employment Status: Full-time; Permanent ...
We are hiring for a full-time Product Manager - Loyalty and Value Proposition to join our Products, Pricing & Loyalty Team! Posting closes: September 4, 2026 Employment Status: Full-time; Permanent ...
We are hiring for a full-time Product Manager - Loyalty and Value Proposition to join our Products, Pricing & Loyalty Team! Posting closes: September 4, 2026 Employment Status: Full-time; Permanent ...
We are hiring for a full-time Product Manager - Loyalty and Value Proposition to join our Products, Pricing & Loyalty Team! Posting closes: September 4, 2026 Employment Status: Full-time; Permanent ...
Ensure good working relationships between our customers and maintain customer loyalty * Manage and maintain customer accounts and profiles * Travel as needed within Western Canada #LI-onsite Required ...
Ensure good working relationships between our customers and maintain customer loyalty * Manage and maintain customer accounts and profiles * Travel as needed within Western Canada #LI-onsite Required ...
The Manager will oversee a team of Account Managers focused on delivering exceptional service ... Develop and execute customer service strategies that increase satisfaction, loyalty, and long-term ...
The Manager will oversee a team of Account Managers focused on delivering exceptional service ... Develop and execute customer service strategies that increase satisfaction, loyalty, and long-term ...
Create a positive work environment, building employee loyalty and a team atmosphere * Responsible for achieving objectives as outlined in the operational scorecard * Responsible for managing ...
New
Create a positive work environment, building employee loyalty and a team atmosphere * Responsible for achieving objectives as outlined in the operational scorecard * Responsible for managing ...
New
Manager Sort
Edmonton, AB · On-site
Create a positive work environment, building employee loyalty and a team atmosphere * Responsible for achieving objectives as outlined in the operational scorecard * Responsible for managing ...
New
Manager Sort
Edmonton, AB · On-site
Create a positive work environment, building employee loyalty and a team atmosphere * Responsible for achieving objectives as outlined in the operational scorecard * Responsible for managing ...
New
Operations Manager
Calgary, AB · On-site
CA$60K - CA$70K/yr
They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include : Manage ...
Operations Manager
Calgary, AB · On-site
CA$60K - CA$70K/yr
They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include : Manage ...
Manager Meat (R)
Calgary, AB · On-site
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and ...
Manager Meat (R)
Calgary, AB · On-site
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and ...
Manager Grocery (R)
Calgary, AB · On-site
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Manager Grocery (R)
Calgary, AB · On-site
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Manager Front End (R)
Calgary, AB · On-site
The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Manager Front End (R)
Calgary, AB · On-site
The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Manager Meat (R)
Calgary, AB · On-site
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and ...
Manager Meat (R)
Calgary, AB · On-site
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and ...
Manager Produce (R)
Calgary, AB · On-site
The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Manager Produce (R)
Calgary, AB · On-site
The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Manager Produce (R)
Calgary, AB · On-site
The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Manager Produce (R)
Calgary, AB · On-site
The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Manager Meat (R)
Calgary, AB · On-site
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and ...
Manager Meat (R)
Calgary, AB · On-site
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and ...
Manager Produce (R)
Calgary, AB · On-site
The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Manager Produce (R)
Calgary, AB · On-site
The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Meat & Seafood Manager
Calgary, AB · On-site
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and ...
Meat & Seafood Manager
Calgary, AB · On-site
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and ...
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Manager Front End (R)
Calgary, AB · On-site
The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Manager Front End (R)
Calgary, AB · On-site
The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee ...
Loyalty Manager information
See Alberta salary details
$15.5K - $25K
7% of jobs
$25K - $34.5K
11% of jobs
$38.3K is the 25th percentile. Wages below this are outliers.
$34.5K - $44K
16% of jobs
$44K - $53.5K
4% of jobs
$53.5K - $63K
8% of jobs
The median wage is $64.8K / yr.
$63K - $72.5K
17% of jobs
$72.5K - $82K
8% of jobs
$89.1K is the 75th percentile. Wages above this are outliers.
$82K - $91.5K
4% of jobs
$91.5K - $101K
14% of jobs
$101K - $110.5K
8% of jobs
$110.5K - $120K
2% of jobs
$15.5K
$66.9K
$120K
How much do loyalty manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for loyalty manager in Alberta is $66,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $97,500.00 per year, depending on experience, location, and employer.
What does a loyalty manager do?
A Loyalty Manager is responsible for developing and managing customer loyalty programs to increase customer retention and engagement. They analyze customer data to create strategies that reward repeat customers, improve brand loyalty, and enhance the overall customer experience. Their role often involves coordinating marketing campaigns, tracking program effectiveness, and collaborating with other departments to ensure the loyalty initiatives align with company goals.
What are the key skills and qualifications needed to thrive as a loyalty manager?
To thrive as a Loyalty Manager, you need a background in marketing, data analysis, and customer relationship management, often supported by a degree in business or marketing. Familiarity with CRM platforms, loyalty program software, and analytics tools like Salesforce or Tableau is typically required. Exceptional communication, strategic thinking, and problem-solving skills help you engage customers and work effectively across teams. These skills and qualifications are crucial for designing impactful loyalty programs that drive customer retention and business growth.
What are some common challenges loyalty managers face when designing customer retention programs?
Loyalty Managers often encounter challenges such as aligning program incentives with customer expectations while staying within budget constraints. Additionally, they must ensure the program remains engaging and competitive, which requires ongoing analysis of customer data and market trends. Collaboration with marketing, IT, and analytics teams is essential to implement new features and measure the program’s effectiveness. Balancing personalization with privacy concerns is also a key consideration.
What is the difference between Loyalty Manager vs Customer Relationship Manager?
| Aspect | Loyalty Manager | Customer Relationship Manager |
|---|---|---|
| Credentials | Marketing or Business degree, certifications in loyalty programs | Marketing, Business, or Communications degree, CRM certifications |
| Work Environment | Retail, hospitality, or e-commerce companies focusing on loyalty programs | Various industries, managing ongoing customer relationships |
| Employer & Industry Usage | Used by companies implementing loyalty strategies | Used across industries to enhance customer engagement |
While both roles focus on customer engagement, a Loyalty Manager primarily designs and manages loyalty programs to retain customers, whereas a Customer Relationship Manager builds and maintains long-term relationships through personalized communication and service. The roles often overlap but differ in scope and focus.
What are popular job titles related to Loyalty Manager jobs in Alberta?
For Loyalty Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Loyalty Manager jobs in Alberta look for?
The top searched job categories for Loyalty Manager jobs in Alberta are:
What cities in Alberta are hiring for Loyalty Manager jobs?
Cities in Alberta with the most Loyalty Manager job openings:
Product Manager - Loyalty and Value Proposition
Calgary, AB • On-site, Remote
Full-time
Medical, Retirement, PTO
Posted 17 days ago
Job description
Join Servus Credit Union - Canada’s Largest Credit Union!
We are hiring for a full-time Product Manager - Loyalty and Value Proposition to join our Products, Pricing & Loyalty Team!
Posting closes: September 4, 2026
Employment Status: Full-time; Permanent
Additional Information: Remote First
For Internal Use Only/Role Grade: P3; A
At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters.
We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.
We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.
Join Servus and discover a better way to work.
The Owner, Loyalty & Value Proposition is accountable for the successful implementation of the organizational strategies pertaining to Value Proposition & Loyalty and ensuring that departmental activities are aligned with the established direction. The position assists in developing and refining the value proposition across all lines of business, helps identify target member segments, and contributes to the implementation of a consistent and comprehensive loyalty strategy for the organization. This role is responsible for carrying out the strategy through effective operational tactics and ensuring its successful execution within the organization. This role is also responsible for the operations/maintenance of the existing Profit Share and rewards programs as well as any enhancements required.
What You'll be Doing:
- Responsible for the active ownership and execution of the Profit Share program, and the accuracy and completeness of the comprising payouts (Common Share Dividends / Investment Share Dividends / Patronage).
- Make strategic recommendations to the evolution of the holistic loyalty strategy that addresses transactional and relationship loyalty, ensuring alignment with the Value Proposition and target member segments.
- Coordinate the delivery of foundational member and employee-facing campaigns that support major value delivery components, particularly Profit Share & deposit-gathering programs, with Marketing, Communications, Sales Effectiveness, Operations.
- Provide recommendations for enhancements to existing Profit Share and deposit-gathering programs, using available data to monitor, evaluate and improve program results.
- Collaborate with delivery teams (marketing, communications, operations) to implement, continually refine and measure the alignment and use of the value proposition and target member segments in member lifecycle strategies, employing modern forms of banking product planning, customer journeys and product development processes.
- Monitor and evaluate markets, trends, and competitive dynamics to identify and assess opportunities or enhancements to existing programs.
What you Bring:
Experience and Education:
- 5+ years of experience in product management, loyalty marketing, CRM or partnership management.
- Bachelor’s degree in Marketing, Finance, Business, Economics, or a related field.
- Strong understanding and experience in customer lifecycle marketing and retention strategies.
- Demonstrated ability to identify performance gaps and build cross-functional initiatives that drive measurable growth.
- Strong working knowledge of modern analytical tools, methodologies & presentation mediums.
- Excellent negotiation, relationship management, and communication skills.
- Ability to balance creativity with data-driven decision-making.
- Experience leading campaign portfolios or complex, multi-channel initiatives.
- Thorough knowledge of the competitor credit union/financial institutions, retail banking products, loyalty, sponsorship/partnerships landscape in Canada.
Skills & Competencies:
- Strong strategic and analytical skills with the ability to develop targeted, insight-driven growth initiatives.
- Exceptional communication and stakeholder management skills, particularly in enabling frontline execution.
- Ability to interpret performance trends, competitor activity, and financial impacts to inform strategy.
- Strong organizational and project management capabilities; able to manage multiple initiatives simultaneously.
- Ability to influence across departments and align stakeholders around shared growth objectives.
- Proven skill in navigating ambiguity and complexity, using sound judgment, data, and cross-functional input to clarify priorities and move initiatives forward.
Work Arrangement:
- Remote-first with flexibility for hybrid work based on business needs.
Additional Requirements:
- Occasional travel may be required for frontline engagement, team meetings, or campaign support.
Why Servus?
Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:
- Competitive compensation including performance-based incentive pay and profit share
- Training & Development Opportunities
- Career Advancement Potential
- Flexible work options
- Meaningful work towards individual and corporate goals
- Opportunities to get involved and give back through an employee volunteer program
At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!
What happens next?
We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.
At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!
Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.
Qualified applicants are invited to apply online.
We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.
#indh