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Loyalty Jobs in Florida (NOW HIRING)

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

A dedicated team of professionals supporting thousands of franchisees around the globe. Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join ...

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

Sr. Manager, Loyalty

Miami, FL

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

Sr. Manager, Loyalty

Miami, FL · On-site

$60K - $70K/yr

Sr Manager, Loyalty - Miami, FL Ready to build what's next with one of the world's most iconic brands? Why Join Subway? At Subway, we are not standing still. We are building. This is a business ...

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Showing results 1-20

Loyalty information

What is a loyalty job?

Loyalty jobs typically involve positions focused on developing, managing, and enhancing customer loyalty programs for businesses. Professionals in these roles work to engage customers, increase retention rates, and drive repeat business by creating incentives, rewards, and personalized experiences. They may analyze customer data, design marketing campaigns, and collaborate with other departments to ensure loyalty initiatives align with overall business goals. Common job titles in this field include Loyalty Manager, Loyalty Program Coordinator, and Customer Retention Specialist.

What are the key skills and qualifications needed to thrive as a loyalty program manager?

To thrive as a Loyalty Program Manager, you need a solid understanding of marketing principles, data analytics, and customer relationship management, often supported by a degree in marketing or business. Familiarity with CRM systems, loyalty program software, and analytics platforms is essential for tracking and optimizing program performance. Strong communication, project management, and problem-solving skills set top performers apart in this role. These abilities ensure effective program development, drive customer engagement, and contribute to business growth.

What is the difference between Loyalty vs Customer Service Representative?

AspectLoyaltyCustomer Service Representative
Primary RoleBuilds customer loyalty through engagement and rewards programsAssists customers with inquiries, complaints, and product information
Required SkillsCustomer relationship management, communication, marketingCommunication, problem-solving, product knowledge
Work EnvironmentMarketing, sales, customer retention teamsCall centers, retail, support desks
CertificationsCustomer loyalty certifications, marketing coursesNone typically required, but customer service training beneficial

While both roles focus on customer interaction, Loyalty specialists concentrate on fostering long-term relationships and engagement strategies, whereas Customer Service Representatives handle day-to-day customer inquiries and issues. Understanding these differences helps in choosing the right career path or job focus within the customer experience industry.

What are some common challenges faced by professionals in loyalty program roles, and how can they be addressed?

Professionals in Loyalty Program roles often face challenges such as keeping members engaged, analyzing large volumes of customer data, and ensuring that rewards remain attractive and relevant. To address these, it's important to regularly review program performance metrics, stay updated on customer preferences, and work closely with marketing, data analytics, and customer service teams. Continuous innovation and leveraging new technologies, such as mobile apps or personalized offers, can also help maintain member interest and program effectiveness.
What are the most commonly searched types of Loyalty jobs in Florida? The most popular types of Loyalty jobs in Florida are:
What are popular job titles related to Loyalty jobs in Florida? For Loyalty jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Loyalty jobs? Cities in Florida with the most Loyalty job openings:
Infographic showing various Loyalty job openings in Florida as of August 2026, with employment types broken down into 67% Full Time, 25% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Supervisor, Loyalty Accounting

Carnival Corporation

Miami, FL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 hours ago


Carnival Cruise Line rating

8.1

Company rating: 8.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

4th of 9 rated cruise lines


Job description

The Loyalty Accounting Supervisor will support the accurate accounting and reporting of loyalty-related revenue, costs, and liabilities. This role will work closely with the Senior Manager, Loyalty Accounting, as well as the broader Revenue Accounting team, to ensure completeness and accuracy of financial results associated with the loyalty program.

The role will be responsible for the day-to-day management and analysis of the loyalty points economy, including monitoring program activity, performing analytical reviews, and supporting forecasts. Key responsibilities include preparing and reviewing journal entries, performing account reconciliations, and ensuring proper accounting treatment of loyalty transactions in accordance with US GAAP.

Additionally, this role will support the Sr. Loyalty Accounting Manager and the Director of Revenue Accounting on ad-hoc initiatives, including technical accounting research, process improvements, and controls enhancements.

Essential Functions:

  • Manage the day-to-day accounting and tracking of the loyalty points economy, including monitoring activity, performing analytical reviews, and supporting forecasting assumptions related to program performance.

  • Prepare recurring and ad hoc journal entries related to loyalty transactions, ensuring accuracy, completeness, and adherence to US GAAP. 

  • Support compliance by executing timely SOX controls and assisting with internal and external audit requests.

  • Perform timely and accurate account reconciliations for loyalty-related balances, investigate variances, and resolve discrepancies to ensure integrity of financial reporting.

  • Develop, maintain, and continuously improve detailed workpapers and supporting documentation.

  • Collaborate with internal teams and external partners to provide data and insights, while supporting process improvements, issue resolution, and ad hoc analyses within Loyalty and Revenue Accounting

Knowledge, Skills & Abilities:

  • Scope: Collaborate with both Shoreside and Shipboard; CCL only; Global Responsibilities (All brands)

  • Problem solving: This role is responsible for the accurate tracking, analysis, and reconciliation of key financial accounts. The position requires strong critical thinking and effective communication skills to identify and understand the underlying drivers and key factors impacting account balances

  • Impact:  This role will support the Sr. Manager of Loyalty Accounting by providing directly facilitating the accurate tracking of the program's points economy and related liabilities in compliance to all relevant standards.

  • Leadership: Strong Analytical Skills, Effective Written and Verbal Communication

Qualifications:

  • Bachelor's Degree in Accounting or related field

  • Must have strong command of Microsoft Office programs including at least an intermediate level of Excel

  • 5+ years of accounting experience.

  • (Preferred) An understanding of FASB ASC Topic 606, especially as it relates to loyalty accounting (i.e., allocation of a material right, accounting for breakage, accounting for loyalty brand IP (symbolic IP) and the application of the sales-based royalty scope exception, estimating SSP for loyalty points, updating estimates of constrained variable consideration and breakage, etc).

Travel: No or very little travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

This position is classified as "remote."  As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration.  Sourcing of candidates is primarily done in Carnival's remote hubs of Orlando, Tampa, Atlanta, Houston, and Dallas.  If the search is extended past those areas, candidates must be located in one of the following U.S. states:  FL, GA, TX and NC 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. 

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan.Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: 

  • Health Benefits: 

    • Cost-effective medical, dental and vision plans 
    • Employee Assistance Program and other mental health resources 
    • Additional programs include company paid term life insurance and disability coverage 
  • Financial Benefits: 
    • 401(k) plan that includes a company match 
    • Employee Stock Purchase plan 
  • Paid Time Off 
    • Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion. 
    • Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. 
    • Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. 
  • Other Benefits 
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends 
    • Personal and professional learning and development resources including tuition reimbursement 
    • On-site Fitness center at our Miami campus 

#CCL

#LI-RemoteRemote

#LI-SR1

About Us

At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 

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