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Icoms Jobs in Florida (NOW HIRING)

Icoms information

See Florida salary details

$8

$13

$17

How much do icoms jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for icoms in Florida is $13.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $14.18 per hour, depending on experience, location, and employer.

What is an icoms?

ICOMs typically refer to 'Integrated Communications,' which are systems or devices that combine multiple communication functions, such as radio, data, or voice, into one platform. In many contexts, ICOM is also a well-known brand specializing in two-way radios and communication equipment used in various industries, including aviation, maritime, and emergency services. ICOM devices are valued for their reliability, durability, and advanced features for professional and personal communication. Understanding the context in which 'ICOMs' is used can help clarify whether it means integrated communication systems in general or specifically the products from ICOM Inc.

What are some common challenges faced by professionals working in icoms roles, and how can they be addressed?

Professionals in ICOMS roles often encounter challenges such as managing complex customer data, ensuring seamless integration between various operational systems, and adapting to rapidly changing technology platforms. To address these challenges, it is important to stay current with system updates, actively participate in training sessions, and collaborate closely with IT and customer service teams. Building strong problem-solving skills and maintaining clear communication channels can also help streamline workflows and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as an icoms specialist, and why are they important?

To thrive as an ICOMS Specialist, you need strong analytical abilities, experience in billing or customer management systems, and a background in information technology or telecommunications. Familiarity with the ICOMS platform, SQL databases, and CRM tools, as well as relevant certifications, are commonly required. Excellent problem-solving, attention to detail, and effective communication skills help professionals stand out in this position. These skills are crucial for ensuring accurate billing, seamless customer operations, and efficient system maintenance in fast-paced service environments.

What is the difference between Icoms vs Customer Service Representative?

AspectIcomsCustomer Service Representative
CredentialsTypically requires technical certifications or industry-specific trainingUsually requires high school diploma or equivalent; customer service training beneficial
Work EnvironmentPrimarily in technical or telecommunications settings, often in offices or control roomsCustomer-facing roles in retail, call centers, or service centers
Industry UsageCommonly used in telecommunications, utilities, and network management
Search & Comparison IntentPeople compare Icoms with roles involving technical systems management

While Icoms focuses on technical system management within telecommunications and utilities, Customer Service Representatives handle client interactions and support. The main difference lies in technical expertise versus customer interaction skills, with Icoms roles requiring specialized certifications and technical knowledge, whereas Customer Service Representatives focus on communication and problem-solving skills.

Infographic showing various Icoms job openings in Florida as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $27,569 per year, or $13.3 per hour.

Customer Service Representative | Offline Support

Bradenton, FL • On-site

$20/hr

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

New Hire Class begins on Friday September 11th!

*The pay for this 100% onsite position is $20.00/hour. We also have a shift differential of $.75 per hour that you will be eligible for if you select a work shift that begins after 11:00am.

Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum.


As an Offline Customer Support, you’ll complete offline tasks that support our Customer Operations. In this essential, entry level role, you’ll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day.

WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST

  • Identifying, analyzing, and correcting errors on customer accounts within multiple systems
  • Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience
  • Completing offline and back office support tasks, such as customer mailings or call logs
  • Interacting with customers and coworkers to ensure accuracy of information and requests
  • Representing a Fortune 100 company and being part of a supportive team

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you’ll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: A flexible work schedule may be required
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience
  • Knowledge of: Cable industry products and services, cable billing systems (CSG/ICOMS)
  • Technical Skills: MS Office, computer savvy, data entry
  • Skills: Effective communication, multi-tasking, time management, problem-solving
  • Abilities: Organized, detail-oriented, adaptable, resourceful, team player, resilient
  • Language: Bilingual (English and Spanish)

#LI-MB10
CSU140 2026-76689 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: A flexible work schedule may be required
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience
  • Knowledge of: Cable industry products and services, cable billing systems (CSG/ICOMS)
  • Technical Skills: MS Office, computer savvy, data entry
  • Skills: Effective communication, multi-tasking, time management, problem-solving
  • Abilities: Organized, detail-oriented, adaptable, resourceful, team player, resilient
  • Language: Bilingual (English and Spanish)
Employment Type: Full Time