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Call Center Outbound Jobs in Florida (NOW HIRING)

RemX

Outbound Call Center Representative

Plantation, FL · On-site

$17 - $18/hr

Receive inbound calls and make outbound calls to existing members to advise them of their benefits ... High Volume Call Center/Sales experience preferred * Ability to remain highly motivated in a multi ...

KeyStaff

Call Center Agent

Pompano Beach, FL

$14 - $18.50/hr

Minimum 1 year of Call Center experience, specifically outbound calling * Minimum 1 year of Customer Service experience Position Summary The Call Center Agent serves as the primary coordinator for ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Familiarity with inbound and outbound customer service processes and phone systems. * Basic ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

Independent Living Systems LLC

Call Center Agent

Miami, FL

$14.25 - $19/hr

The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...

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Call Center Outbound information

See Florida salary details

$9

$14

$22

How much do call center outbound jobs pay per hour?

As of May 28, 2026, the average hourly pay for call center outbound in Florida is $14.44, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $16.68 per hour, depending on experience, location, and employer.

What is a Call Center Outbound job?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the key skills and qualifications needed to thrive in the Call Center Outbound position, and why are they important?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.
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What are popular job titles related to Call Center Outbound jobs in Florida? For Call Center Outbound jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Call Center Outbound jobs in Florida look for? The top searched job categories for Call Center Outbound jobs in Florida are:
What cities in Florida are hiring for Call Center Outbound jobs? Cities in Florida with the most Call Center Outbound job openings:
Call Center Outbound jobs near you
Infographic showing various Call Center Outbound job openings in Florida as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $30,042 per year, or $14.4 per hour.
Call Center Outbound Sales Representative

Call Center Outbound Sales Representative

SPECTRUM

Maitland, FL • On-site

$70K/yr

Full-time

Posted 17 days ago

Spectrum rating

8.0

Company rating: 8.0 out of 10

Based on 584 frontline employees who took The Breakroom Quiz

19th of 76 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.

Ready to transform lives through technology? As an Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication!


What our Outbound Sales Representatives Enjoy Most About the Role

  • Supporting efforts to simplify and enhance customer experience by making services more accessible and user-friendly.
  • Meeting and exceeding monthly sales quotas by consistently adding new lines of service (PSUs) and upselling existing customers.
  • Handling all prospects with courtesy and professionalism, ensuring a high level of customer satisfaction in every interaction.
  • Acting as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services.
  • Creating and maintaining a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy.

Working Conditions

  • In an office call center environment, employees may need to be seated for extended periods while using a telephone headset and a computer with multiple screens, with exposure to moderate noise levels.

Required Qualifications

Education

  • High School Diploma, GED, or equivalent.

Experience

  • 1+ year(s) of call center and/or sales experience 

Skills & Abilities

  • Clear, concise, and professional oral communication. 
  • Strong listening and interpretation skills to understand and meet customer needs.
  • Consultative sales approach, including needs analysis, objection handling and effective closing. 
  • Judgement and initiative to make informed decisions. 
  • Attention to detail and quick response to changing business needs. 
  • Ability to prioritize and organize effectively, even under high volume. 
  • Multitasking with job-specific software and office equipment. 
  • Independent and collaborative work ethic. 
  • Management of multiple prospects. 
  • Proficiency in MS Office and related software applications. 
  • Comfortable using a personal computer, telephone/dialer, headset, copier, fax and calculator.

Preferred Qualifications

  • Knowledge of commercial internet, video, and data services. 
  • Experience in a fast-paced, customer-focused environment.

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STM204 2026-74029 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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