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Call Center Outbound Jobs in Florida (NOW HIRING)

Managing large amounts of inbound and outbound calls in a timely manner * Following call center "scripts" when handling different topics * Identifying patients' needs, clarify information, research ...

Making outbound calls to existing HomeServe customers * Cross-selling and upselling HomeServe home ... Call center and/or sales experience preferred * Strong communication and customer engagement skills

Making outbound calls to existing HomeServe customers * Cross-selling and upselling HomeServe home ... Call center and/or sales experience preferred * Strong communication and customer engagement skills

Call Center Agent

Stuart, FL · On-site

$12.75 - $16.75/hr

Comfortable with a high volume of outbound calls to warm leads * Basic computer skills; ability to ... Call center operates Monday through Sunday -- flexible scheduling, including weekend availability

Call Center Agent

Deerfield Beach, FL · On-site

$14.50 - $19/hr

Comfortable with a high volume of outbound calls to warm leads * Basic computer skills; ability to ... Call center operates Monday through Sunday -- flexible scheduling, including weekend availability

Be Seen First

Call Center Telemarketing Pro- Full Time and Part Time positions Marketing/Sales- Have 2-3 years of solid call center experience and looking for a long-term opportunity with tremendous growth ...

Be Seen First

Call Center Telemarketing Pro- Full Time and Part Time positions Marketing/Sales- Have 2-3 years of solid call center experience and looking for a long-term opportunity with tremendous growth ...

Position Overview The Call Center Representative is responsible for handling inbound and outbound customer communications, assisting clients with inquiries, reservations, and service information.

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an ... Your primary responsibility will be to handle inbound and outbound calls, assisting customers with ...

Call Center Manager

Miami, FL · On-site

$40K - $75K/yr

Responsibilities • Recruit, hire, train, and develop a team of 5-12 inbound/outbound callers • ... Qualifications • Proven experience managing a call center or appointment-setting/telemarketing ...

Call Center Manager

Saint Petersburg, FL · On-site +1

$3.0K - $5.0K/mo

Develop and implement outbound sales strategies to drive revenue growth. * Identify sales trends ... Streamline call center processes and workflows to improve efficiency and outcomes. * Collaborate ...

Call Center Manager

Saint Petersburg, FL · Remote

$3.0K - $5.0K/mo

Develop and implement outbound sales strategies to drive revenue growth. * Identify sales trends ... Streamline call center processes and workflows to improve efficiency and outcomes. * Collaborate ...

Service Call Center

Deerfield Beach, FL · On-site

$15 - $19.25/hr

Service Center Call Center Agent As a service center call center agent, you will be responsible to answer incoming phone calls for service appointments and repairs as well as make outbound calls to ...

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Call Center Outbound information

See Florida salary details

$9

$14

$22

How much do call center outbound jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call center outbound in Florida is $14.44, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $16.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center outbound position?

To thrive as a Call Center Outbound agent, you need strong communication, persuasive sales abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and predictive dialer systems is often required. Outstanding resilience, active listening, and adaptability help agents excel in high-pressure, goal-oriented environments. These competencies are critical for consistently meeting call targets, maintaining customer satisfaction, and achieving sales or outreach objectives.

What does a call center outbound agent do?

A call center outbound agent makes outbound calls to customers or prospects to promote products, gather information, or follow up on previous interactions. They use scripts, customer data, and communication skills to achieve sales targets or customer engagement goals, often working with customer relationship management (CRM) tools. Strong communication, persistence, and the ability to handle rejection are important for this role.

What are some common challenges faced by outbound call center agents, and how can they handle them effectively?

Outbound call center agents often encounter challenges such as handling frequent rejections, staying motivated during repetitive tasks, and managing difficult conversations with prospects. Success in this role involves maintaining a positive attitude, following structured call scripts, and using strong problem-solving skills to overcome objections. Effective agents also take advantage of team support and coaching sessions to continuously refine their approach. Collaborating with teammates and supervisors can provide valuable feedback and keep morale high, making it easier to achieve targets and provide a professional experience for customers.

What is a call center outbound?

A Call Center Outbound job involves making outgoing calls to customers or prospects on behalf of a company. These calls may be for sales, customer follow-ups, surveys, or appointment reminders. Agents follow scripts and targets while maintaining a professional and persuasive approach. Strong communication skills, persistence, and the ability to handle rejection are essential. The role often includes using CRM software to track interactions and outcomes.

What are the most commonly searched types of Call Center Outbound jobs in Florida?

The most popular types of Call Center Outbound jobs in Florida are:

What cities in Florida are hiring for Call Center Outbound jobs?

Cities in Florida with the most Call Center Outbound job openings:

Infographic showing various Call Center Outbound job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $30,042 per year, or $14.4 per hour.

BDC Outbound Call Center Agent

Wide World BMW

West Palm Beach, FL • On-site

$16/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Job description

BDC Customer Care Specialist

New Country Motor Car Group is hiring for important positions in our West Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls is preferred, but not required.

Benefits

  • $16 base per hour, plus bonus!
  • Family owned and operated
  • Medical, dental, and vision insurance
  • 401K and additional benefits
  • Accrued vacation & sick time

Responsibilities

  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Work closely with the BDC manager to schedule service appointments
  • Complete minimally 150 outbound phone calls per day
  • Minimal daily appointment expectation is 18 per day.
  • Stay informed about service updates, recalls, and service requirements
  • Maintain a business casual appearance

Requirements

  • 5-day work week, Monday thru Friday, 8-5
  • Mathematical skills to calculate figures and amounts such as discounts and pricing
  • Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
  • Clean driving record & valid driver's license
  • Great customer service skills & motivation to be successful
  • Able to multitask
  • Able to communicate persuasively with customers to set appointments
  • Excellent computer skills required
  • Excellent phone presence
  • Automotive experience helpful but not required
  • Great communication skills
  • 18+ years of age or older

Mercedes-Benz of Palm Beach is a member of New Country Motor Car Group, one of the largest independent auto groups in the United States. The New Country Motor Car Group family represents some of the most respected auto manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, and Florida. Family owned and run; New Country's success is built on a foundation of investing in our own people to facilitate growth and a rewarding work environment.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.