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Inbound Telesales Representative Jobs in Florida

Sagility

Licensed Health Insurance Agents

Tampa, FL · On-site

$21/hr

Answer inbound calls from customers exploring health insurance options * Conduct comprehensive ... Represent BroadPath, a Sagility Company, and our client partners with professionalism and care What ...

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All JobsInbound Telesales Representative JobsInbound Telesales Representative Jobs in Florida

Inbound Telesales Representative information

See Florida salary details

$9

$12

$17

How much do inbound telesales representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for inbound telesales representative in Florida is $12.95, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $13.65 per hour, depending on experience, location, and employer.

What is an inbound telesales representative?

Inbound Telesales Representatives are professionals who handle incoming calls from potential customers interested in a company’s products or services. Their primary role is to answer questions, provide information, and assist callers in making purchases or signing up for services. They often work in call centers, using sales techniques to convert inquiries into sales while delivering excellent customer service. Inbound telesales differs from outbound telesales, as representatives respond to incoming interest rather than actively making cold calls.

What are the key skills and qualifications needed to thrive as an inbound telesales representative, and why are they important?

To thrive as an Inbound Telesales Representative, you need excellent communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is typically required. Strong persuasion, patience, and resilience help you build rapport and handle objections effectively. These skills are crucial for converting inbound inquiries into sales, ensuring customer satisfaction, and meeting performance targets.

What are some common challenges faced by inbound telesales representatives, and how can they be effectively managed?

Inbound Telesales Representatives often face challenges such as handling high call volumes, dealing with difficult or hesitant customers, and consistently meeting sales targets. Effective time management, active listening, and product knowledge are key to overcoming these obstacles. Regular training sessions, support from team leads, and collaboration with colleagues can also help representatives refine their sales techniques and stay motivated. Being adaptable and open to feedback ensures ongoing improvement and success in this fast-paced environment.

What is the difference between Inbound Telesales Representative vs Customer Service Representative?

AspectInbound Telesales RepresentativeCustomer Service Representative
Primary RoleSell products/services over the phone to inbound callersAssist customers with inquiries, issues, and support
Sales FocusHigh; responsible for closing sales and upsellingLow; focus on problem resolution and customer satisfaction
Required SkillsPersuasion, sales techniques, product knowledgeCommunication, problem-solving, patience
Work EnvironmentCall centers, sales departmentsCustomer support centers, service departments

While both roles involve inbound calls, Inbound Telesales Representatives focus on selling and upselling products, requiring sales skills and product knowledge. Customer Service Representatives primarily handle inquiries and resolve issues, emphasizing communication and problem-solving. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Inbound Telesales Representative jobs in Florida?

For Inbound Telesales Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Inbound Telesales Representative jobs in Florida look for?

The top searched job categories for Inbound Telesales Representative jobs in Florida are:

Inbound Telesales Representative jobs near you
Infographic showing various Inbound Telesales Representative job openings in Florida as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $26,940 per year, or $13 per hour.

Telesales Representative

Mediacom Communications Corporation

Gulf Breeze, FL

$7.25 - $15.22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Position: Telesales Representative

Who we are:

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!

Position Overview:

This commission-based sales position is focused on selling Mediacom services to residential customers on a variety of different types of inbound and outbound phone calls.

Company Benefits:

Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

  • Base pay plus lucrative commission (uncapped) upon successful completion of training.
  • Health, vision, and dental insurance!
  • Paid vacation, holidays and flex paid time off!
  • 401K with generous company match!
  • Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
  • Education Enrichment up to $5,000 per year for qualified employees!
  • Employee Wellness Program!

Position Responsibilities:

  • Make follow up calls to close sales leads generated from a variety of sources.

  • Make follow up calls to reschedule customers with cancelled or missed installations.

  • Make outbound calls to existing customers or customers pending installation in effort to up-sell the customer's package

  • Record the statuses of each call, including updating spreadsheets or websites when necessary, depending on the type of call.

  • Sell Mediacom services on a variety of other types of inbound and outbound calls

  • Other duties as assigned by Supervisor

Position Requirements:

  • High school diploma or GED required.

  • Strong verbal communication skills required.

  • Self-motivated and works independently with minimal supervision required.

  • Ability to learn and utilize multiple computer applications simultaneously required.

  • Ability to stay on-task with minimal supervision required.

  • Able and willing to follow a given call flow.

  • Adaptable to always-changing products, offers, policies, software, and work methods.

  • Consistently able to work a 5-day work schedule without unplanned absences.

  • Regular Attendance required.

Get to know us:Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Our Awards:Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.

Who you are matters here: Mediacom Communications Corporation is an Equal Opportunity/Affirmative Action Employer. We are committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications Corporation prohibits discrimination and harassment based on race, national origin, religion, age, color, sex, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

Disclaimer:When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

#LI-Onsite Pay range $7.25 - $15.22 plus commission

Employment Type: Full time

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