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Inbound Telesales Representative Jobs (NOW HIRING)

MCI Careers

Dallas Telesales Representative

Dallas, TX · On-site

Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to ... POSITION OVERVIEW TELESALES REPRESENTATIVE (PART-TIME) We are looking for telesales representatives ...

MCI Careers

Dallas Telesales Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to ... TELESALES REPRESENTATIVE (PART-TIME) We are looking for telesales representatives to support ...

MCI Careers

Dallas Telesales Representative

Dallas, TX · On-site

$13.10 - $17.25/hr

Handle inbound and outbound contacts in a courteous, timely, and professional manner * Listen to ... POSITION OVERVIEW TELESALES REPRESENTATIVE (PART-TIME) We are looking for telesales representatives ...

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How much do inbound telesales representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for inbound telesales representative in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by Inbound Telesales Representatives, and how can they be effectively managed?

Inbound Telesales Representatives often face challenges such as handling high call volumes, dealing with difficult or hesitant customers, and consistently meeting sales targets. Effective time management, active listening, and product knowledge are key to overcoming these obstacles. Regular training sessions, support from team leads, and collaboration with colleagues can also help representatives refine their sales techniques and stay motivated. Being adaptable and open to feedback ensures ongoing improvement and success in this fast-paced environment.

What are Inbound Telesales Representatives?

Inbound Telesales Representatives are professionals who handle incoming calls from potential customers interested in a company’s products or services. Their primary role is to answer questions, provide information, and assist callers in making purchases or signing up for services. They often work in call centers, using sales techniques to convert inquiries into sales while delivering excellent customer service. Inbound telesales differs from outbound telesales, as representatives respond to incoming interest rather than actively making cold calls.

What is the difference between Inbound Telesales Representative vs Customer Service Representative?

AspectInbound Telesales RepresentativeCustomer Service Representative
Primary RoleSell products/services over the phone to inbound callersAssist customers with inquiries, issues, and support
Sales FocusHigh; responsible for closing sales and upsellingLow; focus on problem resolution and customer satisfaction
Required SkillsPersuasion, sales techniques, product knowledgeCommunication, problem-solving, patience
Work EnvironmentCall centers, sales departmentsCustomer support centers, service departments

While both roles involve inbound calls, Inbound Telesales Representatives focus on selling and upselling products, requiring sales skills and product knowledge. Customer Service Representatives primarily handle inquiries and resolve issues, emphasizing communication and problem-solving. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an Inbound Telesales Representative, and why are they important?

To thrive as an Inbound Telesales Representative, you need excellent communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is typically required. Strong persuasion, patience, and resilience help you build rapport and handle objections effectively. These skills are crucial for converting inbound inquiries into sales, ensuring customer satisfaction, and meeting performance targets.
More about Inbound Telesales Representative jobs
What states have the most Inbound Telesales Representative jobs? States with the most job openings for Inbound Telesales Representative jobs include:
What job categories do people searching Inbound Telesales Representative jobs look for? The top searched job categories for Inbound Telesales Representative jobs are:
Inbound Telesales Representative jobs near you
Telesales Representative

Telesales Representative

Westgate Resorts

Bellevue, WA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Westgate Resorts rating

6.0

Company rating: 6.0 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

15th of 20 rated holiday rentals

Job description

Company Description
Our VI Resorts by Westgate Corporate office located in Bellevue, WA is seeking a Telesales Commission Sales Representative to join our team on a full-time basis!
About us:
The headquarters of VI Resorts by Westgate, located in Bellevue, Washington, serves as the administrative home of the VI Resorts vacation club, North America's largest owner-controlled timeshare and vacation club, supporting the Owners by offering convenient access to Pacific Northwest business and travel resources. The VI Resorts corporate office supports the operations, member services and club experience that underlie all VI Resorts stays. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
Job Summary:
As a Telesales Commission Sales Representative (In-House), you'll maximize your earning potential by helping current owners with their vacation ownership. You'll work leads through a sales process, uncover needs, overcome objections, and present our full range of vacation products. This is a sales position and is commission-driven with weekly pay and benefits. Ideal for motivated sales professionals who thrive on performance and results.
Hourly or Commission whichever is greater + Bonus (ranges of income from $60,000 - $300,000)
Essential Duties and Responsibilities:
  • Make outbound/receive inbound calls to current owners to generate account upgrades, and new sales.
  • Work with good standing owners to enhance their ownership by showing empathy and creating affordable solutions.
  • Maintain a 45-day lead engagement cycle with persistent follow-up (phone, email, text).
  • Cross-sell and present all VI Resorts by Westgate vacation products across multiple properties.
  • Confirm product fit and customer satisfaction with every sale.
  • Consistently meet department standards:50+ calls daily and $40,000+ average net volume
  • Maintain accurate records and follow all policies/regulatory guidelines.
  • Partner effectively with the Telesales team lead who is organizing and assigning leads.
  • Other duties as assigned.

What You Will Bring:
  • Active Washington State Timeshare License or ability to obtain required (employer assistance to apply on first day)
  • 6+ months of timeshare or sales experience preferred
  • High school diploma or GED
  • Excellent communication and sales closing skills
  • Resilient, self-driven, and competitive mindset
  • Comfortable working in a fast-paced, commission-only environment

Why join VI Resorts by Westgate?
  • Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
  • Paid Time Off - Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay - Access Your Earnings When You Need Them
  • Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) - Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship - Up to $40,000 for Team Members' Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement - Give Back and Make an Impact

Qualifications
Experience
  • Previous telesales, call center, or hospitality sales experience preferred (timeshare experience is a plus).
  • Proven track record of meeting or exceeding sales or call performance targets.

Education & Certifications
  • High school diploma or General Education Degree (GED); or equivalent combination of education and experience.

Additional Information
Skills/Knowledge
  • Excellent verbal communication and persuasive selling skills.
  • Strong listening skills and ability to build rapport quickly.
  • Knowledge of CRM systems and call center software.
  • Ability to handle pushback professionally and remain motivated.
  • Comfortable working in a fast-paced, performance-based environment.
  • Goal-oriented with a competitive and positive attitude.

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

What Westgate Resorts employees say

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About Westgate Resorts

Sourced by ZipRecruiter

Westgate Resorts is a leading provider of diverse vacation experiences, offering affordable getaways in some of the most sought-after destinations across the United States. With resorts in various states, from sandy beaches to snow-covered mountains, we cater to families of all sizes and budgets. As a prominent figure in the timeshare and hospitality sector, Westgate remains committed to providing the best and most cost-effective vacation options as we expand our offerings.

Industry

Traveler accommodation

Company size

10,000+ Employees

Headquarters location

Orlando, FL, US

Year founded

1982

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