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Inbound Telesales Jobs (NOW HIRING)

Devoted Health

Licensed Telesales Agent

Nottingham, MD · Remote

$24 - $26/hr

The Telesales Agent plays a pivotal role in representing Devoted Health during initial interactions ... Support inbound and outbound call campaigns, educating both prospective and current members about ...

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How much do inbound telesales jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for inbound telesales in the United States is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $22.36 per hour, depending on experience, location, and employer.

What does an inbound sales agent do?

An inbound sales agent handles customer calls and inquiries, assisting prospects and existing clients with product information, order processing, and resolving issues. They focus on converting inbound inquiries into sales and often use customer relationship management (CRM) tools to track interactions. Strong communication skills and product knowledge are essential for success in this role.

What is inbound salary?

The salary for an inbound telesales role typically includes an hourly wage or base salary, often supplemented by commissions or bonuses based on sales performance. Salaries vary depending on experience, location, and the company's pay structure, with average earnings ranging from $25,000 to $50,000 annually in many regions. Some positions also offer benefits such as health insurance and paid time off.

How can I make $2000 a week working from home?

Inbound telesales representatives can potentially earn $2000 or more weekly by consistently meeting sales targets, working full-time hours, and developing strong communication and sales skills. High-performing agents often earn commissions and bonuses, which can significantly increase their income, especially with experience and effective customer engagement. Success depends on the company's pay structure, product demand, and individual performance.

What is the difference between Inbound Telesales vs Outbound Telesales?

AspectInbound TelesalesOutbound Telesales
Customer InteractionResponds to incoming customer inquiries and ordersProactively contacts potential customers to generate sales
Work EnvironmentCall centers, customer service departmentsSales offices, telemarketing teams
Required SkillsCommunication, product knowledge, active listeningPersuasion, cold calling, negotiation
Common UsageCustomer support, order processingLead generation, sales outreach

Inbound Telesales involves handling incoming calls from customers interested in products or services, focusing on customer support and order fulfillment. Outbound Telesales requires initiating calls to potential clients to promote products and generate sales. Both roles demand strong communication skills, but outbound telesales emphasizes proactive outreach and persuasion.

What job makes $10,000 a month without a degree?

Inbound telesales roles can potentially pay $10,000 or more per month through commissions and bonuses, especially for experienced salespeople in high-demand industries. Success in this field often depends on strong communication skills, product knowledge, and the ability to build client relationships, with many positions requiring no formal degree but emphasizing sales performance and experience.
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What states have the most Inbound Telesales jobs? States with the most job openings for Inbound Telesales jobs include:
What job categories do people searching Inbound Telesales jobs look for? The top searched job categories for Inbound Telesales jobs are:
Inbound Telesales jobs near you
Inbound Telesales Representative - Dallas/Fort Worth

Inbound Telesales Representative - Dallas/Fort Worth

Henry Schein, Inc.

Grapevine, TX

$38K - $53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Henry Schein rating

8.2

Company rating: 8.2 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

29th of 344 rated logistics

Job description

JOB OVERVIEW:
The Inbound Telesales Representative is responsible for handling a high-volume of incoming telephone phone calls and live chat inquiries from customers contacting Henry Schein to place orders, inquire about products, and assist with related issues. This role proactively recommends products and promotional items to enhance customer experience and drive additional sales opportunities. In addition, the Inbound Telesales Representative addresses customer concerns and complaints, and partners with other teams to facilitate returns, reorders, and credit-related issues. The position also works closely with management to obtain approval for pricing overrides and to review exceptions related to product shortages and availability.
Please note: This position is hybrid and based in Grapevine, TX. Candidates must reside in the local area and be available to work onsite one day per week. The hours are Monday - Friday, 8:30AM - 5:00PM CST.
KEY RESPONSIBILITIES:
  • Receives and handles telephone calls from customers calling to place orders, inquire about products, and assists with other related questions
  • Engages with customers and responds to inquiries via live chat
  • Suggests related products (cross-selling) or upgraded products (up-selling) to the customer to purchase.
  • Informs customers of promotional items and manufacturer's specials, utilizing consultative sales techniques.
  • Handles customer complaints, typically regarding pricing errors or items on back order.
  • Forwards elevated calls to management, including competitor price matching issues, which fall below guidelines.
  • Attends monthly team meetings and completes all compliance trainings.
  • Remains current in product knowledge, selling best practices, and industry trends.
  • Assists internal and external customers, navigate Henry Schein and find solutions to various problems.
  • Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:
  • Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures including Worldwide Business Standards.
  • Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

SPECIFIC KNOWLEDGE & SKILLS:
  • Bilingual in Spanish preferred
  • Strong selling skills
  • Negotiation skills
  • Ability to answer a high volume of incoming calls
  • Ability to call out as needed
  • Able to learn applicable computer systems (AS-400, live chat platform, Salesforce, Siebel, Workday etc.)
  • Work independently with limited supervision

GENERAL SKILLS & COMPETENCIES:
  • Very good time management skills and the ability to prioritize work and meet deadlines
  • Very good attention to detail and accuracy
  • Customer service oriented and ability to work with complex issues
  • Ability to plan and arrange activities
  • Very good interpersonal communication skills
  • Very good written and verbal communication skills
  • Ability to maintain confidential and highly sensitive information
  • Ability to work in a team environment
  • Ability to multi-task
  • Establish productive working relationships at multiple levels within the organization

MINIMUM WORK EXPERIENCE:
Typically 2 or more years of related experience.
PREFERRED EDUCATION:
Typically High School education, vocational training and/or on-the-job training. Bachelor's degree preferred.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
The posted range for this position is $38,993 - $53,616 which is the expected starting base salary range for an employee who is new to the role to be fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.
  • At the time of this posting, this position is eligible for an incentive not reflected in the posted range subject to the achievement of the plan.
  • Other benefits available include: Medical, Dental, and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

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About Henry Schein

Sourced by ZipRecruiter

It was 90 years ago when Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world's leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther's values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 32 countries or territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join our nearly 22,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Melville, NY, US

Year founded

1932

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