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Inbound Telesales Jobs (NOW HIRING)

International SOS

Telesales Associate

Blue Bell, PA · Hybrid

Monitor and respond to inbound leads and web chat inquiries for US & Canada Responsibilities, Cont ... Ultimately, a top-tier telesales executive should proficiently execute sales scripts while ...

International SOS

Telesales Associate

Blue Bell, PA · On-site

Monitor and respond to inbound leads and web chat inquiries for US & Canada Responsibilities, Cont ... Ultimately, a top-tier telesales executive should proficiently execute sales scripts while ...

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How much do inbound telesales jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for inbound telesales in the United States is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Inbound Telesales vs Outbound Telesales?

AspectInbound TelesalesOutbound Telesales
Customer InteractionResponds to incoming customer inquiries and ordersProactively contacts potential customers to generate sales
Work EnvironmentCall centers, customer service departmentsSales offices, telemarketing teams
Required SkillsCommunication, product knowledge, active listeningPersuasion, cold calling, negotiation
Common UsageCustomer support, order processingLead generation, sales outreach

Inbound Telesales involves handling incoming calls from customers interested in products or services, focusing on customer support and order fulfillment. Outbound Telesales requires initiating calls to potential clients to promote products and generate sales. Both roles demand strong communication skills, but outbound telesales emphasizes proactive outreach and persuasion.

What does an inbound telesales agent do?

An inbound telesales agent handles incoming calls from customers interested in purchasing products or services. They provide information, answer questions, process orders, and aim to meet sales targets using communication and sales skills. Proficiency with CRM software and good customer service skills are often required.

What is an inbound telesales job description?

An inbound telesales job involves handling incoming calls from customers interested in products or services, providing information, answering questions, and processing sales transactions. The role requires strong communication skills, product knowledge, and the ability to meet sales targets while using customer relationship management (CRM) tools. It often involves working in a call center environment with a focus on customer service and sales conversion.

What is inbound telesales?

Inbound telesales is a sales role where representatives handle incoming calls from customers interested in products or services. The job involves engaging with potential buyers, providing information, and closing sales, often requiring good communication skills and familiarity with customer relationship management (CRM) tools.
More about Inbound Telesales jobs

What cities are hiring for Inbound Telesales jobs?

Cities with the most Inbound Telesales job openings:

What states have the most Inbound Telesales jobs?

States with the most job openings for Inbound Telesales jobs include:

What job categories do people searching Inbound Telesales jobs look for?

The top searched job categories for Inbound Telesales jobs are:

Inbound Telesales jobs near you
Infographic showing various Inbound Telesales job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $38,742 per year, or $18.6 per hour.

Inbound Business Telesales Representative

SPECTRUM

Syracuse, NY

$18/hr

Full-time

Re-posted 2 days ago

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 615 frontline employees who took The Breakroom Quiz

30th of 101 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you excel at understanding business needs and providing solutions that drive sales? Curious how your consultative sales skills can drive business growth? At Spectrum, you’ll engage business customers, respond to inbound and outbound leads, and connect them with Voice, Data and Video solutions designed for their needs. Your expertise directly shapes positive customer experiences and supports Spectrum Business’s expansion.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.


How You’ll Make an Impact

  • Respond efficiently to inbound sales calls and assist customers according to call handling standards
  • Present tailored sales proposals and promote additional products and services to maximize revenue
  • Maintain accurate sales and customer records in Spectrum databases
  • Work with support teams to complete sales and resolve customer issues
  • Assess service availability and coordinate construction estimates when required
  • Educate customers on product features, billing and usage
  • Achieve monthly sales goals through consultative selling

Working Conditions

  • Operate in a call center environment

What You’ll Bring to Spectrum

Required Qualifications

Education

  • High school diploma or equivalent

Experience

  • Sales experience in a professional, customer-facing or service environment or experience in sales, customer service, call center, retail, hospitality or other fast-paced settings
  • or 2+ years of college education, associate’s degree or equivalent combination of education and experience

Skills

  • Strong communication, customer service and interpersonal skills
  • Ability to build rapport, identify needs and recommend solutions
  • Skilled at multitasking and working efficiently in a fast-paced environment
  • Sales aptitude or demonstrated ability to influence and upsell
  • Basic knowledge of communications, technology, video, data and voice products
  • Comfortable with computers and new systems 

Preferred Qualifications

Education

  • Associate’s degree or higher in Business Administration, Sales, Marketing, Communications or related field 

Experience

  • 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses
  • 2+ years of call center sales experience in business-to-business or telecommunications

Skills

  • Ability to discuss Spectrum’s products and competitors’ offerings in detail

#ZRSM2


#LI-AM3
SIB130 2026-81589 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $23,400.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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