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Online Telesales Jobs (NOW HIRING)

Clover Health

Telesales Vendor Manager

At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and

Clover Health

Telesales Vendor Manager

At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and

RTU INC

Remote Telesales Representative

Houston, TX · On-site +1

$65K - $85K/yr

1099 Contractor Position Remote Telesales Representative IndoorMedia is seeking to immediately hire qualified Telesales Representatives. Build the book of business you want while earning some of the

IndoorMedia

Remote Telesales Representative

Houston, TX · On-site +1

$65K - $85K/yr

1099 Contractor Position Remote Telesales Representative IndoorMedia is seeking to immediately hire qualified Telesales Representatives. Build the book of business you want while earning some of the

IndoorMedia

Remote Telesales Representative

Houston, TX · Remote

$65K - $85K/yr

1099 Contractor Position Remote Telesales Representative IndoorMedia is seeking to immediately hire qualified Telesales Representatives. Build the book of business you want while earning some of the

Sagility LLC

Licensed Telesales Supervisor

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes

Evolute

Remote Contact Center Telesales Agent

Troy, MI · On-site

$14 - $15/hr

Here are the highlights for the Remote Contact Center Telesales Agent gig: The Lowdown: * Who We Are: Evolute Contact Center is an established contact center with a supportive vibe. We work hard,

Sagility LLC

Licensed Telesales Supervisor

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes

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How much do online telesales jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for online telesales in the United States is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $22.36 per hour, depending on experience, location, and employer.

What is an online telesales?

An Online Telesales job involves selling products or services over the phone or through digital communication channels such as email, chat, or video calls. Representatives reach out to potential customers, present offers, answer questions, and persuade them to make a purchase. This role requires strong communication, negotiation, and customer service skills. Success in online telesales often depends on meeting sales targets and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive in online telesales?

To thrive as an Online Telesales professional, you need strong verbal communication and persuasion skills, experience in sales or a related field, and typically a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) software, teleconferencing platforms, and call center systems is often required. A standout candidate demonstrates resilience, self-motivation, and the ability to build rapport quickly with diverse customers. These abilities are crucial for consistently meeting sales targets, providing excellent customer service, and contributing to the success of remote or virtual sales teams.

What are some common challenges faced in an online telesales role, and how can they be managed?

One common challenge in Online Telesales is overcoming customer objections or skepticism without face-to-face interaction, which requires excellent listening skills and adaptability. Rejection can be frequent, so maintaining a positive mindset and persistence is essential to stay motivated. Working remotely also demands strong self-discipline and time management to balance outreach, follow-ups, and administrative tasks. Many companies provide regular training, team meetings, and mentoring to support telesales professionals in developing their skills and achieving their goals.

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What states have the most Online Telesales jobs?

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Online Telesales jobs near you
Infographic showing various Online Telesales job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $38,742 per year, or $18.6 per hour.

Telesales and Recovery Manager

MetroPlusHealth

Manhattan, NY • On-site

$130K - $142K/yr

Full-time

Re-posted 21 days ago

MetroPlusHealth rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

272nd of 311 rated insurance

Job description

Position Overview
Empower. Unite. Care.
MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.
Under the direction of the Chief Growth Officer, the Telesales and Recovery Manager will be primarily responsible for the oversight and monitoring of the daily sales and retention activities of all Telesales Sales Representatives (TSRs) and Recovery Unit Enrollment Sales Representatives (RU ESRs) within the Sales Department. The Telesales and Recovery Manager will work collaboratively with the Senior Directors, Regional Sales Directors as well as other MetroPlusHealth department heads to ensure enrollment and retention of potential and existing members into one of the various lines of business. The Telesales & Recovery Manager will also serve as a liaison to external and internal customers.
Scope of Role & Responsibilities
  • Manages and oversees the daily operations of the Telesales and Recovery (Retention) Team
  • Assigning tasks, assignments and projects to team members relating to new member acquisition and existing member retention such as online booking, newborn outreach, disenrollment outreach, document collection and premium payment collection, etc.
  • Develops sales scripts and other communication related documents to ensure standardization and compliance
  • Establishes target and goals to achieve KPIs related to sales expectations.
  • Measures and monitors KPI's such as inbound/outbound calls, call waiting and abandonment times, document collection, premium payment collection, renewals, etc., and analyzes production data to drive performance.
  • Prepares monthly and annual performance reports.
  • Provides product/service information by answering questions, offering assistance and by addressing complex customer complaints or escalated sales calls.
  • Ensures the accuracy and quality of enrollment applications submitted by Telesales Representatives (TSR) and the Recovery Unit Enrollment Sales Representative (RU ESR), which includes detailed analysis and correction of submitted work, coaching and feedback aimed at improving the process.
  • Responsible for effective developmental coaching and counseling to employees, both verbal and written.
  • Performs in-person audits and Silent Observations to ensure consistent adherence to established policies, procedures, and best practices. This includes evaluating the enrollment interactions among TSRs, RU ESRs, and prospective clients to identify training needs, uncover challenges, and drive continuous process improvement.
  • Motivates and supports TSRs and RU ESRs through feedback on quality of work, job performance and productivity goals, and by maintaining open communication.
  • Keeps up-to-date with industry trends and product knowledge and disseminates information to the Telesales and Recovery Team
  • Design outreach strategies that build trust with internal and external customers/stakeholders.
  • Attends, coordinates and executes Sales Department and staff meetings held to disseminate general information and departmental updates, conducts weekly team meetings to address strategies in new enrollment and retention efforts.
  • Recommend changes for process improvement.
  • Responsible for timely entry of work schedule into the Sales Department Scheduler program and adjusting coverage to ensure operational efficiency during peak call volume hours and for the review and timely submission of TSR's and RU ESR's timesheets.
  • Assists in hiring and onboarding new employees.
  • Develop onboarding and ongoing training programs in collaboration with Training and Development Department.
  • Coordinate acquisition of resources to ensure availability of tools needed by the Team to efficiently execute their function.
  • Collaborates with Sales Leadership and cross-functional teams (Marketing, IT, Training & Development) to ensure efficient operational workflows and alignment with promotional campaigns, training initiatives, and technical solutions.
  • Ability to work on weekends
  • Performs other related duties as assigned by the Chief Growth Officer.

Required Education, Training & Professional Experience
  • Bachelor's Degree required; and
  • 5 years of supervisory experience in sales, preferably in Managed Care; and
  • 5 years of administrative experience and background; or
  • A satisfactory equivalent combination of education, training, and experience.
  • General knowledge of policies and programs utilized in the operation of a Telesales Team, ability to assimilate and analyze data, to recommend action based on analytical findings, and to assist in the solution of complex problems
  • Familiarity with quality assurance and data analysis software

Required Licensure and/or Certification
  • Must complete and pass the NY State of Health approved CAC training program and become certified. Must complete all required annual CAC recertification.

Professional Competencies
  • Integrity and Trust
  • Customer Focus
  • Business Acumen
  • Functional/Technical skills, including familiarity with quality assurance and data analysis software
  • Written/Oral Communication
  • Excellent Phone Etiquette
  • Organizational Skills and Attention to Detail
  • Negotiation and Problem-Solving Skills
  • Sales Leadership and Coaching
  • Strategic Thinking and Decision-making
  • Excellent verbal, written presentation and organizational skills are necessary.

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