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Inbound Telesales Representative Jobs (NOW HIRING)

Clover Health

Telesales Vendor Manager

Performing silent monitoring of telesales reps, and generate report cards on a daily basis - with ... Develop new processes as needed to effectively manage the inbound and outbound lead funnel, plus ...

Clover Health

Telesales Vendor Manager

Performing silent monitoring of telesales reps, and generate report cards on a daily basis - with ... Develop new processes as needed to effectively manage the inbound and outbound lead funnel, plus ...

Keystone Advisors

ACA Sales Representative

Houston, TX · On-site

$23 - $25/hr

ACA Telesales Representative Onsite Job Summary Keystone is a fast-growing company seeking top ... Answer inbound sales calls from customers interested in learning about our ACA products and ...

Keystone Advisors

ACA Sales Representative

Houston, TX · On-site

$23 - $25/hr

ACA Telesales Representative Onsite Job Summary Keystone is a fast-growing company seeking top ... Answer inbound sales calls from customers interested in learning about our ACA products and ...

Keystone Advisors

ACA Sales Representative

Houston, TX · On-site

$23 - $25/hr

ACA Telesales Representative Onsite Job Summary Keystone is a fast-growing company seeking top ... Answer inbound sales calls from customers interested in learning about our ACA products and ...

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Inbound Telesales Representative information

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How much do inbound telesales representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for inbound telesales representative in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What is an inbound telesales representative?

Inbound Telesales Representatives are professionals who handle incoming calls from potential customers interested in a company’s products or services. Their primary role is to answer questions, provide information, and assist callers in making purchases or signing up for services. They often work in call centers, using sales techniques to convert inquiries into sales while delivering excellent customer service. Inbound telesales differs from outbound telesales, as representatives respond to incoming interest rather than actively making cold calls.

What are the key skills and qualifications needed to thrive as an inbound telesales representative, and why are they important?

To thrive as an Inbound Telesales Representative, you need excellent communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is typically required. Strong persuasion, patience, and resilience help you build rapport and handle objections effectively. These skills are crucial for converting inbound inquiries into sales, ensuring customer satisfaction, and meeting performance targets.

What are some common challenges faced by inbound telesales representatives, and how can they be effectively managed?

Inbound Telesales Representatives often face challenges such as handling high call volumes, dealing with difficult or hesitant customers, and consistently meeting sales targets. Effective time management, active listening, and product knowledge are key to overcoming these obstacles. Regular training sessions, support from team leads, and collaboration with colleagues can also help representatives refine their sales techniques and stay motivated. Being adaptable and open to feedback ensures ongoing improvement and success in this fast-paced environment.

What is the difference between Inbound Telesales Representative vs Customer Service Representative?

AspectInbound Telesales RepresentativeCustomer Service Representative
Primary RoleSell products/services over the phone to inbound callersAssist customers with inquiries, issues, and support
Sales FocusHigh; responsible for closing sales and upsellingLow; focus on problem resolution and customer satisfaction
Required SkillsPersuasion, sales techniques, product knowledgeCommunication, problem-solving, patience
Work EnvironmentCall centers, sales departmentsCustomer support centers, service departments

While both roles involve inbound calls, Inbound Telesales Representatives focus on selling and upselling products, requiring sales skills and product knowledge. Customer Service Representatives primarily handle inquiries and resolve issues, emphasizing communication and problem-solving. Understanding these differences helps in choosing the right career path or job search focus.

More about Inbound Telesales Representative jobs

What states have the most Inbound Telesales Representative jobs?

States with the most job openings for Inbound Telesales Representative jobs include:

What job categories do people searching Inbound Telesales Representative jobs look for?

The top searched job categories for Inbound Telesales Representative jobs are:

Inbound Telesales Representative jobs near you
Infographic showing various Inbound Telesales Representative job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $36,051 per year, or $17.3 per hour.

Telesales Team Member Level I

Westgate Resorts

Orlando, FL • On-site

$14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Westgate Resorts rating

6.4

Company rating: 6.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

14th of 21 rated holiday rentals

Job description

Company Description
Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we're committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we've delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.
Job Description
Pay: $14.00 vs. commission whichever one is greater - Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.
As a Telesales Representative, you'll help former owners rediscover the value of vacation ownership. You'll guide them through a sales process, listen with empathy, and match them with the right product at the right price. This role offers a steady income, biweekly pay, benefits, and the chance to build lasting relationships while driving revenue for Westgate.
What You'll Do:
  • Make outbound/receive inbound calls to past owners to generate new sales, and upgrades to restructure their accounts.
  • Re-engage canceled owners by understanding concerns, overcoming objections, and offering tailored product solutions.
  • Manage leads over a 45-day sales cycle with consistent follow-up (calls, emails, texts).
  • Present the full Westgate product portfolio (cross-trained across all inventory).
  • Ensure customer satisfaction by confirming products sold meet needs and expectations.
  • Achieve department standards:
    • 50+ calls daily
    • $40,000+ average net volume
  • Accurately document all interactions and follow company/regulatory policies.
  • Partner effectively with Telesales Team lead who is organizing and assigning leads.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You'll Bring:
  • Active Florida Real Estate License (required).
  • 6+ months timeshare sales experience preferred.
  • High school diploma or GED.
  • Strong communication and objection-handling skills.
  • Organized, self-motivated, and goal oriented.
  • Basic computer and CRM proficiency.

Additional Information
Why Westgate?
  • Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
  • Paid Time Off - Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay - Access Your Earnings When You Need Them
  • Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) - Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship - Up to $40,000 for Team Members' Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement - Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

What Westgate Resorts employees say

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About Westgate Resorts

Sourced by ZipRecruiter

Westgate Resorts is a leading provider of diverse vacation experiences, offering affordable getaways in some of the most sought-after destinations across the United States. With resorts in various states, from sandy beaches to snow-covered mountains, we cater to families of all sizes and budgets. As a prominent figure in the timeshare and hospitality sector, Westgate remains committed to providing the best and most cost-effective vacation options as we expand our offerings.

Industry

Traveler accommodation

Company size

10,000+ Employees

Headquarters location

Orlando, FL, US

Year founded

1982

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