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Lock Desk Jobs (NOW HIRING)

United Wholesale Mortgage

Lock Specialist

Pontiac, MI · On-site

Monitoring inbound Lock Desk work queues to maintain SLA on all received requests * Handling inbound phone calls from internal and external clients Qualifications * 6 months or more of either ...

United Wholesale Mortgage

Lock Specialist

Pontiac, MI · On-site

Monitoring inbound Lock Desk work queues to maintain SLA on all received requests * Handling inbound phone calls from internal and external clients Qualifications * 6 months or more of either ...

Equity Bank

Mortgage Loan Coordinator

Wichita, KS

Lock Desk * Back up the Lock Desk as needed * Lock interest rate with secondary market lenders as submitted by loan officers through the Bank's pricing engine * Confirm pricing for locked rate

Guild

Secondary Marketing Specialist I

San Diego, CA · On-site

$20.91 - $29.37/hr

Perform day-to-day lock desk responsibilities; actively monitoring loan terms, price, and rate and using judgment and knowledge to process requests from production accordingly. * Build and maintain ...

Equity Bank

Mortgage Loan Coordinator

Wichita, KS · On-site

Lock Desk * Back up the Lock Desk as needed * Lock interest rate with secondary market lenders as submitted by loan officers through the Bank's pricing engine * Confirm pricing for locked rate

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How much do lock desk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for lock desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Lock Desk position, and why are they important?

To thrive as a Lock Desk specialist, you need strong analytical skills, attention to detail, and knowledge of mortgage lending processes or secondary market operations. Familiarity with loan origination systems (LOS), pricing engines, and related mortgage software is highly valuable, along with experience in finance or banking and relevant industry certifications. Outstanding organizational skills, effective communication, and the ability to work efficiently under pressure are vital soft skills in this role. These competencies are crucial for ensuring rate lock accuracy, minimizing errors, and supporting seamless mortgage loan transactions.

What are the typical daily responsibilities of a Lock Desk specialist?

Lock Desk specialists are primarily responsible for managing and processing mortgage rate lock requests, updating pricing, and validating loan terms for accuracy. They regularly interact with loan officers, underwriters, and secondary marketing teams to clarify guidelines or resolve discrepancies. Daily tasks often include reviewing loan pipelines, ensuring compliance with pricing policies, and responding to inquiries regarding lock extensions or changes. The role requires high attention to detail and quick turnaround times to meet both internal deadlines and customer expectations. This position is key to ensuring smooth loan processing and maintaining client satisfaction in a fast-paced mortgage environment.

What is a Lock Desk job?

A Lock Desk job involves managing interest rate locks for mortgage loans. Professionals in this role ensure that loan rates are accurately locked in based on market conditions and lender policies. They monitor rate expirations, process lock changes, and communicate with loan officers to confirm pricing and terms. Attention to detail and an understanding of mortgage lending are essential for this position.

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Lock Desk jobs near you
Infographic showing various Lock Desk job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,162 per year, or $20.3 per hour.
Secondary Marketing Analyst II

Secondary Marketing Analyst II

First Federal Bank

Jacksonville, FL • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 12 days ago

Job description

At First Federal Bank, core values speak to the heart of an organization and are the essence of a company's identity. Everything we do is centered around our community, customer service, our stability, and being trustworthy. These values support our mission and vision, shape our culture, and provide a foundation for the future.
Offering a dynamic benefit package that includes but is not limited to:
  • Four Medical Plan Offerings to choose from
  • Employer HSA Contributions (Coverage/Plan exclusions)
  • Employer Provided Life Insurance Policy
  • Annual Health Incentive
  • Annual Wellness Reimbursement
  • Tuition Reimbursement program
  • Generous Match 401k Retirement Plan
  • Paid Sick Leave
  • Paid Vacation Leave
  • 11 Paid Holidays Based on the Federal Reserve Calendar

If you are ready to take on a challenging and rewarding role; we invite you to apply for this exciting opportunity.
JOB PURPOSE:
Performs functions required to price, commit and record a residential loan in a timely and accurate fashion. Provides support for the Residential Production channels by creating daily rate sheets for the Bank and keeping accurate lock and pricing information on Loan Origination System. Testing of new software updates for proper lock desk functions prior to release to retail Production environment. Work with software developers to resolve functionality and improve performance as it relates to lock actions. Additional projects and assignments may also be required from time to time.
ESSENTIAL FUNCTIONS:
  • Performs all necessary functions to price and record a loan as an earning asset for the Bank.
  • Includes committing loans to investor contracts and timely and accurate data entry of those contracts into the tracking and LOS system.
  • Validates that all initial lock pricing is accurate and the timely reporting of those locks to our third party hedge provider, Compass Analytics.
  • Reviews and performs any change requests made by other department for the loan data within this system and reviews those changes for pricing effects.
  • Ensure software applications meet business requirements and suggest enhancements to improve ease of use and reliability.
  • Maintain exception reports for any pricing discrepancies and waivers from multiple business channels for monthly Residential and Board reporting.
  • Employee's role may include training the Lock Desk personal to provide rate sheets and cover lock desk functions as needed across different LOS platforms and support systems.
  • Cross sell products whenever possible.
  • Provides the best service to our customers with innovative and creative solutions.

JOB REQUIREMENTS:
  • Position requires at least 5 years prior experience with automation of complex data transfers, Microsoft office automation, in a banking, mortgage production firm or similar residential mortgage specific environment.
  • Excellent written and verbal communication skill is required.
  • Advanced computer skills are required and Excel spreadsheet creation is expected in presentable, business format.
  • FFBF lock desk is available until 6:00PM ET, so later work hours will be assigned on a rotating basis.
  • Ability to deal with time constraints and strong attention to detail required.
  • Periodic travel and periodic scheduled office time in Lake City for training and backup purposes may be required.
  • Extended hours sitting and performing computer tasks are expected from employee with high degree of accuracy.
  • Employees confirm they are able to perform the essential functions of this position to continue employment with First Federal Bank.

Bilingual candidates encouraged to apply
Equal Opportunity Employer / Vet / Disability
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