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Lock Desk Jobs in Texas (NOW HIRING)

The Lock Desk Specialist will be responsible for ensuring SoFi company policies and procedures related to rate locks are accurate and meet loan pricing compliance standards. This role requires ...

Help Desk Technician/Dispatcher

Houston, TX ยท On-site

$19 - $25.75/hr

We are seeking a dynamic and enthusiastic Help Desk Technician/ Dispatcher to join our team. This ... electrical lock and hardware. * Act as a dispatcher, managing and assigning tasks to the ...

Loan Technician

Irving, TX ยท On-site

$38K - $52K/yr

... for a centralized disclosure desk to ensure adherence to regulatory and secondary market ... Information may be contractual, loan (rate term, loan type, interest rate lock, mortgage fee, etc ...

New

Loan Technician

Irving, TX ยท On-site

$36K - $50K/yr

... for a centralized disclosure desk to ensure adherence to regulatory and secondary market ... Information may be contractual, loan (rate term, loan type, interest rate lock, mortgage fee, etc ...

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Lock Desk information

See Texas salary details

$8

$18

$35

How much do lock desk jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for lock desk in Texas is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $22.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the lock desk position, and why are they important?

To thrive as a Lock Desk specialist, you need strong analytical skills, attention to detail, and knowledge of mortgage lending processes or secondary market operations. Familiarity with loan origination systems (LOS), pricing engines, and related mortgage software is highly valuable, along with experience in finance or banking and relevant industry certifications. Outstanding organizational skills, effective communication, and the ability to work efficiently under pressure are vital soft skills in this role. These competencies are crucial for ensuring rate lock accuracy, minimizing errors, and supporting seamless mortgage loan transactions.

What are the typical daily responsibilities of a lock desk specialist?

Lock Desk specialists are primarily responsible for managing and processing mortgage rate lock requests, updating pricing, and validating loan terms for accuracy. They regularly interact with loan officers, underwriters, and secondary marketing teams to clarify guidelines or resolve discrepancies. Daily tasks often include reviewing loan pipelines, ensuring compliance with pricing policies, and responding to inquiries regarding lock extensions or changes. The role requires high attention to detail and quick turnaround times to meet both internal deadlines and customer expectations. This position is key to ensuring smooth loan processing and maintaining client satisfaction in a fast-paced mortgage environment.

What is a lock desk?

A Lock Desk job involves managing interest rate locks for mortgage loans. Professionals in this role ensure that loan rates are accurately locked in based on market conditions and lender policies. They monitor rate expirations, process lock changes, and communicate with loan officers to confirm pricing and terms. Attention to detail and an understanding of mortgage lending are essential for this position.

What does a lock desk do?

A lock desk is responsible for managing and approving mortgage loan rate locks, ensuring that interest rates are secured for borrowers during the loan process. They monitor market conditions, coordinate with lenders and loan officers, and handle documentation to prevent rate fluctuations that could impact loan profitability.
What are popular job titles related to Lock Desk jobs in Texas? For Lock Desk jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Lock Desk jobs? Cities in Texas with the most Lock Desk job openings:
Infographic showing various Lock Desk job openings in Texas as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,280 per year, or $18.9 per hour.

Lock Desk Analyst

SoFi

Frisco, TX โ€ข On-site

Full-time

Re-posted 20 days ago


Job description

Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
The Lock Desk Specialist will be responsible for ensuring SoFi company policies and procedures related to rate locks are accurate and meet loan pricing compliance standards. This role requires meticulous attention to detail, strong organizational skills, and the ability to work independently in a fast-paced environment. The ideal candidate will have experience in the mortgage industry, proficiency in relevant software, and the ability to serve as a critical point of contact for both internal teams and external stakeholders. This position follows a hybrid work model and requires in-office attendance 2 days per week.
What you'll do:
  • Enforce Lock Desk policy & procedures.
  • Assist the company's loan officers with rate lock maintenance, loan re-prices, and general Lock.
  • Monitor and track Best Effort rate locks with investors.
  • Confirm loan pricing accuracy and profitability.
  • Conduct systematic data entry for all interest rate lock requests and re-prices.
  • Act as the main point of contact for escalation scenarios.
  • Process Change of Circumstances, Loan Concessions, Lock Scrubs, and Lock Extensions.
  • Monitor various shared email in-boxes and perform work within SLA.
  • Act as a primary point of contact with the Loan Setup Client Experience Team to ensure loan terms are compliant.
  • Ensure the accuracy of fees; create a file structure for outbound disclosures.
  • Monitor robotics outcome reports and scrub loans that fail to queue back up for automation or work manually.
  • Coach, train, and educate teammates who are newly onboarded.

What you'll need:
  • A four-year college degree in Finance, Economics, or another related field is preferred
  • 2+ years in the mortgage industry preferred
  • 2 + years of Encompass experience
  • 2+ years of Optimal Blue experience
  • Microsoft Excel proficiency
  • General knowledge of financial markets
  • Knowledge of TRID guidelines
  • Ability to work quickly, accurately, and independently in a very fast-paced environment
  • Comfortable working under a high level of confidentiality
  • Detail-oriented and strong time management / organizational skills

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.