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Lock Desk Jobs in Texas (NOW HIRING)

RAE Security

Help Desk Technician/Dispatcher

Houston, TX · On-site

$19 - $25.75/hr

We are seeking a dynamic and enthusiastic Help Desk Technician/ Dispatcher to join our team. This ... electrical lock and hardware. * Act as a dispatcher, managing and assigning tasks to the ...

BSI Financial

Loan Technician

Irving, TX · On-site

$38K - $52K/yr

... for a centralized disclosure desk to ensure adherence to regulatory and secondary market ... Information may be contractual, loan (rate term, loan type, interest rate lock, mortgage fee, etc ...

BSI Financial Services

Loan Technician

Irving, TX · On-site

$36K - $50K/yr

... for a centralized disclosure desk to ensure adherence to regulatory and secondary market ... Information may be contractual, loan (rate term, loan type, interest rate lock, mortgage fee, etc ...

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How much do lock desk jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for lock desk in Texas is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $22.16 per hour, depending on experience, location, and employer.

What is a lock desk?

A Lock Desk job involves managing interest rate locks for mortgage loans. Professionals in this role ensure that loan rates are accurately locked in based on market conditions and lender policies. They monitor rate expirations, process lock changes, and communicate with loan officers to confirm pricing and terms. Attention to detail and an understanding of mortgage lending are essential for this position.

What are the typical daily responsibilities of a lock desk specialist?

Lock Desk specialists are primarily responsible for managing and processing mortgage rate lock requests, updating pricing, and validating loan terms for accuracy. They regularly interact with loan officers, underwriters, and secondary marketing teams to clarify guidelines or resolve discrepancies. Daily tasks often include reviewing loan pipelines, ensuring compliance with pricing policies, and responding to inquiries regarding lock extensions or changes. The role requires high attention to detail and quick turnaround times to meet both internal deadlines and customer expectations. This position is key to ensuring smooth loan processing and maintaining client satisfaction in a fast-paced mortgage environment.

What are the key skills and qualifications needed to thrive in the lock desk position, and why are they important?

To thrive as a Lock Desk specialist, you need strong analytical skills, attention to detail, and knowledge of mortgage lending processes or secondary market operations. Familiarity with loan origination systems (LOS), pricing engines, and related mortgage software is highly valuable, along with experience in finance or banking and relevant industry certifications. Outstanding organizational skills, effective communication, and the ability to work efficiently under pressure are vital soft skills in this role. These competencies are crucial for ensuring rate lock accuracy, minimizing errors, and supporting seamless mortgage loan transactions.

What does a lock desk do?

A lock desk is responsible for managing and approving mortgage loan rate locks, ensuring that interest rates are secured for borrowers during the loan process. They review loan terms, coordinate with lenders and borrowers, and use specialized software to track lock periods and conditions. This role requires attention to detail and knowledge of mortgage guidelines and market conditions.

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Lock Desk jobs near you
Infographic showing various Lock Desk job openings in Texas as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,280 per year, or $18.9 per hour.

Lock Desk Coordinator, Associate, Mortgage Operations

Annaly Capital Management, Inc.

Irving, TX • Hybrid

Full-time

Re-posted 2 days ago

Job description

About Us

Annaly Capital Management, Inc. (“Annaly” or, together with its wholly-owned subsidiaries, the “Company”), is a publicly traded real estate investment trust (REIT) with investment strategies across mortgage finance.  Its common stock is listed on the New York Stock Exchange under the symbol “NLY”. Annaly’s wholly-owned subsidiaries include several regulated and licensed entities, including Annaly Credit Opportunities Management LLC, an SEC registered investment adviser (“ACOM”), Arcola Securities, Inc., a FINRA member broker-dealer (“Arcola”) and, Onslow Bay Financial LLC, a mortgage aggregator and master servicer (“Onslow Bay”). The Company is headquartered in New York, NY with an additional office in the Dallas-Fort-Worth Metropolitan Area.

About This Role

Annaly is seeking a Lock Desk Coordinator who will be responsible for supporting daily lock desk operations across delegated and non-delegated channels, ensuring timely, accurate, and compliant pricing support. This role manages lock requests, pipeline cancellations, and pricing exception changes while monitoring dashboards to maintain service-level standards.

The ideal candidate would have 2+ years of experience in the residential mortgage whole loan space.  Candidates should have an understanding of pricing sheets/matrices and underwriting guidelines.

Essential Responsibilities

  • Process pipeline requests in accordance with established policies and service-level expectations.
  • Monitor Lock Desk dashboards for lock exception and change requests, applying accurate and compliant pricing adjustments as required.
  • Oversee new seller onboarding with pricing vendors and maintain seller-specific overlays across multiple systems to ensure pricing accuracy and consistency.
  • Manage seller data across our vast network utilizing CRM platform
  • Validate pricing and eligibility as part of our purchase process

Qualifications/Requirements

Basic Qualifications

  • 2+ years of experience in loan pricing, eligibility and secondary marketing
  • Knowledgeable in the loan origination and fulfillment process
  • Bachelor’s Degree preferred

 Desired Characteristics:

  • Ability to manage multiple projects at a time and prioritize accordingly
  • Ability to effectively communicate, both written and verbally, with Senior Management regarding the progress and results of projects and initiatives
  • Ability to identify material defects and troubleshoot accordingly
  • Ability to work effectively under time constraints and in a fast-paced environment

Eligibility Requirements:

  • Must be willing to submit to a background investigation
  • Must have unrestricted work authorization to work in the United States
  • Must be willing to work additional hours as needed to complete deadline driven projects
  • Must be willing to work in Dallas, TX on-site three (3) days a week

Annaly is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law.  We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact our Human Resources department.

To learn more about Annaly Capital Management, Inc. please visit https://www.annaly.com | LinkedIn: www.linkedin.com/company/annaly-capital-management

To learn more about and Onslow Bay Financial, Inc., please visit https://www.onslowbayfinancial.com | LinkedIn: www.linkedin.com/company/onslow-bay-financial

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