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Lock Desk Jobs in Florida (NOW HIRING)

Parking Attendant

Key West, FL · On-site

$14.75 - $17.75/hr

Tag and secure guest keys in lock box. * Retrieve guest vehicles for departure in a timely manner ... Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day) * Occasional ...

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Lock Desk information

See Florida salary details

$6

$15

$28

How much do lock desk jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for lock desk in Florida is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $10.96 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the lock desk position, and why are they important?

To thrive as a Lock Desk specialist, you need strong analytical skills, attention to detail, and knowledge of mortgage lending processes or secondary market operations. Familiarity with loan origination systems (LOS), pricing engines, and related mortgage software is highly valuable, along with experience in finance or banking and relevant industry certifications. Outstanding organizational skills, effective communication, and the ability to work efficiently under pressure are vital soft skills in this role. These competencies are crucial for ensuring rate lock accuracy, minimizing errors, and supporting seamless mortgage loan transactions.

What are the typical daily responsibilities of a lock desk specialist?

Lock Desk specialists are primarily responsible for managing and processing mortgage rate lock requests, updating pricing, and validating loan terms for accuracy. They regularly interact with loan officers, underwriters, and secondary marketing teams to clarify guidelines or resolve discrepancies. Daily tasks often include reviewing loan pipelines, ensuring compliance with pricing policies, and responding to inquiries regarding lock extensions or changes. The role requires high attention to detail and quick turnaround times to meet both internal deadlines and customer expectations. This position is key to ensuring smooth loan processing and maintaining client satisfaction in a fast-paced mortgage environment.

What is a lock desk?

A Lock Desk job involves managing interest rate locks for mortgage loans. Professionals in this role ensure that loan rates are accurately locked in based on market conditions and lender policies. They monitor rate expirations, process lock changes, and communicate with loan officers to confirm pricing and terms. Attention to detail and an understanding of mortgage lending are essential for this position.

What does a lock desk do?

A lock desk is responsible for managing and approving mortgage loan rate locks, ensuring that interest rates are secured for borrowers during the loan process. They monitor market conditions, coordinate with lenders and loan officers, and handle documentation to prevent rate fluctuations that could impact loan profitability.
What are popular job titles related to Lock Desk jobs in Florida? For Lock Desk jobs in Florida, the most frequently searched job titles are:
Infographic showing various Lock Desk job openings in Florida as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,507 per year, or $15.1 per hour.

Secondary Markets Manager

Lendz Financial

Fort Lauderdale, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Lendz Financial offers a full-service direct wholesale residential mortgage lending platform, focused on helping mortgage brokers grow their loan origination volume with simplified processes and intuitive, tech-based solutions. We emphasize a modern, customer-centric approach, offering competitive rates, a diverse range of products, and rapid turnaround times. Committed to delivering a world-class experience for our broker partners, we streamline the lending process to ensure a smooth journey from application to closing.
Our core values, Thrive Together, Act Like an Owner, and Exceed Expectations, cultivate a collaborative, high-performance culture that drives our pursuit to become the undeniable leader in mortgage lending. Lendz is proud to be Great Place to Work certified and recognized as a Scotsman Guide Top Workplace
Lendz Financial is seeking a dynamic and experienced Secondary Markets Manager to oversee key secondary marketing and lock desk functions within our fast-growing mortgage operations. This position is based in our Fort Lauderdale office, with the flexibility to work from home one day per week.
As Secondary Markets Manager, you will manage daily secondary market activities, support pricing and pipeline strategies, and lead a small team of lock desk specialists. This is a hands-on management role that connects senior leadership's strategic direction with day-to-day execution-you'll guide your team, monitor performance, coordinate with investors, and step in to resolve operational issues when needed.
If you thrive in a fast-paced, high-volume environment and enjoy leading teams, improving processes, and turning broader business strategies into effective daily operations, this is the perfect role for you.
This is an in-office position at our Fort Lauderdale headquarters, with one remote day per week.
What You'll Do:
Leadership & Team Management
  • Lead, coach, and develop a the capital markets team, including the lock desk, providing ongoing training, guidance, and performance feedback.
  • Manage daily secondary marketing and lock desk workflows to ensure lock requests, re-pricing, extensions, and cancellations are handled quickly and accurately.
  • Set and monitor team performance metrics (KPIs), ensuring service levels, accuracy, and compliance standards are consistently met.
  • Implement secondary marketing and pricing initiatives established by senior leadership.
  • Partner closely with sales, operations, finance, and senior leadership to resolve escalated issues and support company objectives.
  • Communicate market, pricing, product, and investor updates to the team, ensuring timely and consistent adoption.
  • Identify process gaps and recommend solutions to improve efficiency, accuracy, and scalability.
  • Provide regular reporting to leadership on lock desk activity, pipeline performance, service levels, and operational trends.

Pricing & Pipeline Management
  • Monitor daily pricing and make approved adjustments based on market conditions, company margins, investor pricing, and leadership direction.
  • Review pricing exceptions, concessions, re-locks, extensions, and other requests in accordance with company policies and approval guidelines.
  • Monitor the locked-loan pipeline, including lock expirations, pull-through trends, fallout, and other factors affecting loan delivery.
  • Support senior leadership with pipeline analysis, hedging activities, and interest-rate risk management.
  • Perform best-execution analysis to support investor selection and loan allocation decisions.
  • Verify investor pricing, loan-level price adjustments (LLPAs), and other factors affecting loan profitability.
  • Assist with maintaining pricing tools, product eligibility rules, investor overlays, and system configurations.
  • Escalate significant pricing, pipeline, market, or investor concerns to senior leadership.

Investor & Lock Desk Operations
  • Maintain day-to-day relationships with investors and other secondary-market partners.
  • Review investor pricing, programs, guidelines, and delivery requirements, communicating relevant changes to internal teams.
  • Coordinate investor updates, product rollouts, and operational implementation requirements.
  • Work with operations and post-closing teams to resolve loan eligibility, documentation, suspense, and delivery issues.
  • Process and track loan lock requests across retail, correspondent, wholesale, and delegated channels when additional support is needed.
  • Provide accurate pricing scenarios to loan officers and correspondent partners based on product and investor guidelines.
  • Ensure data integrity across the loan origination system (LOS), product and pricing engine, and investor platforms.
  • Confirm the accuracy of investor delivery documentation, including notes, allonges, and assignments.
  • Ensure secondary marketing and lock desk activities comply with company policies, investor requirements, and applicable regulations.

What We're Looking For:
  • 4+ years of experience in secondary marketing, lock desk operations, capital markets, or a related mortgage banking function.
  • 1-2+ years of experience leading or supervising a team preferred.
  • Strong understanding of residential mortgage pricing, lock policies, pipeline management, best execution, and investor guidelines.
  • Experience supporting secondary-market activities across multiple lending channels.
  • Strong analytical skills, with the ability to interpret pricing, pipeline, and market information.
  • A hands-on manager who can balance team leadership with day-to-day operational responsibilities.
  • Sound judgment and the ability to recognize when issues require escalation to senior leadership.
  • Exceptional attention to detail and accuracy in a fast-paced, high-volume environment.
  • Excellent communication, collaboration, and problem-solving skills.
  • Proficiency in Microsoft Excel; experience with loan origination systems, product and pricing engines, or hedging platforms is a plus.

What We Offer
  • Competitive pay and benefits package.
  • Highly subsidized medical insurance, plus low-cost dental and vision insurance.
  • 401(k) program.
  • Health Savings Account (HSA).
  • Generous PTO and company holidays.
  • Professional growth and development opportunities.
  • A collaborative, friendly work environment in our Fort Lauderdale office-with one remote day per week for added flexibility.