Glen Allen, VA · On-site
$20 - $23/hr
Support reporting, tracking, and audit activities to promote transparency, accuracy, and compliance across Lock Desk operations. Communicate effectively with internal partners to resolve issues and ...
Quick apply
Glen Allen, VA · On-site
$20 - $23/hr
Support reporting, tracking, and audit activities to promote transparency, accuracy, and compliance across Lock Desk operations. Communicate effectively with internal partners to resolve issues and ...
Glen Allen, VA · On-site
$22 - $23/hr
Support reporting, tracking, and audit activities to promote transparency, accuracy, and compliance across Lock Desk operations. * Communicate effectively with internal partners to resolve issues and ...
Quick apply
Glen Allen, VA · On-site
$22 - $23/hr
Support reporting, tracking, and audit activities to promote transparency, accuracy, and compliance across Lock Desk operations. * Communicate effectively with internal partners to resolve issues and ...
Fairfax, VA · On-site
$100K - $125K/yr
Collaborate with the PPE & Lock Desk team to ensure new or updated products are properly configured in Optimal Blue. Cross-Functional Collaboration * Work closely with Secondary Marketing, PPE & Lock ...
Fairfax, VA · On-site
$100K - $125K/yr
Collaborate with the PPE & Lock Desk team to ensure new or updated products are properly configured in Optimal Blue. Cross-Functional Collaboration * Work closely with Secondary Marketing, PPE & Lock ...
We are seeking a temporary contractor to provide support for general Lock Desk operational functions. This role will work closely with Loan Officers and internal departments to ensure accurate and ...
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We are seeking a temporary contractor to provide support for general Lock Desk operational functions. This role will work closely with Loan Officers and internal departments to ensure accurate and ...
Chesapeake, VA · On-site
$12.25 - $15/hr
Summary The Information Desk Clerk serves as the receptionist for the patients, guests, and ... Lock doors and close out the register for your shift. Count the money and make a deposit slip for ...
Chesapeake, VA · On-site
$12.25 - $15/hr
Summary The Information Desk Clerk serves as the receptionist for the patients, guests, and ... Lock doors and close out the register for your shift. Count the money and make a deposit slip for ...
Fairfax, VA · On-site
$15 - $21.64/hr
Ability to remain seated at a desk and operate a computer or other standard office equipment for ... Deliver loans to investors within the set delivery lock date. * Daily reconciliation of investor ...
Quick apply
Fairfax, VA · On-site
$15 - $21.64/hr
Ability to remain seated at a desk and operate a computer or other standard office equipment for ... Deliver loans to investors within the set delivery lock date. * Daily reconciliation of investor ...
Fairfax, VA · On-site
$15 - $21.64/hr
Ability to remain seated at a desk and operate a computer or other standard office equipment for ... Deliver loans to investors within the set delivery lock date. * Daily reconciliation of investor ...
Fairfax, VA · On-site
$15 - $21.64/hr
Ability to remain seated at a desk and operate a computer or other standard office equipment for ... Deliver loans to investors within the set delivery lock date. * Daily reconciliation of investor ...
Fairfax, VA · On-site
$15 - $21.64/hr
Ability to remain seated at a desk and operate a computer or other standard office equipment for ... Deliver loans to investors within the set delivery lock date. * Daily reconciliation of investor ...
Quick apply
Fairfax, VA · On-site
$15 - $21.64/hr
Ability to remain seated at a desk and operate a computer or other standard office equipment for ... Deliver loans to investors within the set delivery lock date. * Daily reconciliation of investor ...
$17.50 - $18.50/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
$17.50 - $18.50/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
$14.13 - $16.01/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
$14.13 - $16.01/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
$16 - $18/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
$16 - $18/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
$14 - $16/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
$14 - $16/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Lorton, VA · On-site
$17 - $19/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Lorton, VA · On-site
$17 - $19/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
$17 - $19/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
$17 - $19/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Lynchburg, VA · On-site
$15 - $16.95/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Lynchburg, VA · On-site
$15 - $16.95/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Alexandria, VA · On-site
$17 - $18/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Alexandria, VA · On-site
$17 - $18/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Richmond, VA · On-site
$14.87 - $16.86/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Richmond, VA · On-site
$14.87 - $16.86/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Chesapeake, VA · On-site
$14.13 - $16.01/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Chesapeake, VA · On-site
$14.13 - $16.01/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Woodbridge, VA · On-site
$17 - $18.50/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Woodbridge, VA · On-site
$17 - $18.50/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Newport News, VA · On-site
$16 - $18/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
Newport News, VA · On-site
$16 - $18/hr
Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...
$8.58 - $11.22
6% of jobs
$11.22 - $13.87
9% of jobs
$14.66 is the 25th percentile. Wages below this are outliers.
$13.87 - $16.51
31% of jobs
The median wage is $16.89 / hr.
$16.51 - $19.15
25% of jobs
$20.87 is the 75th percentile. Wages above this are outliers.
$19.15 - $21.80
5% of jobs
$21.80 - $24.44
9% of jobs
$24.44 - $27.08
5% of jobs
$27.08 - $29.73
4% of jobs
$29.73 - $32.37
1% of jobs
$32.37 - $35.01
1% of jobs
$35.01 - $37.66
2% of jobs
$8
$20
$37
To thrive as a Lock Desk specialist, you need strong analytical skills, attention to detail, and knowledge of mortgage lending processes or secondary market operations. Familiarity with loan origination systems (LOS), pricing engines, and related mortgage software is highly valuable, along with experience in finance or banking and relevant industry certifications. Outstanding organizational skills, effective communication, and the ability to work efficiently under pressure are vital soft skills in this role. These competencies are crucial for ensuring rate lock accuracy, minimizing errors, and supporting seamless mortgage loan transactions.
Lock Desk specialists are primarily responsible for managing and processing mortgage rate lock requests, updating pricing, and validating loan terms for accuracy. They regularly interact with loan officers, underwriters, and secondary marketing teams to clarify guidelines or resolve discrepancies. Daily tasks often include reviewing loan pipelines, ensuring compliance with pricing policies, and responding to inquiries regarding lock extensions or changes. The role requires high attention to detail and quick turnaround times to meet both internal deadlines and customer expectations. This position is key to ensuring smooth loan processing and maintaining client satisfaction in a fast-paced mortgage environment.
A Lock Desk job involves managing interest rate locks for mortgage loans. Professionals in this role ensure that loan rates are accurately locked in based on market conditions and lender policies. They monitor rate expirations, process lock changes, and communicate with loan officers to confirm pricing and terms. Attention to detail and an understanding of mortgage lending are essential for this position.
Glen Allen, VA • On-site
$20 - $23/hr
Contractor
Posted 15 days ago
We are seeking a detail-oriented and reliable temporary contractor to support the Mortgage operations of the Retail and Correspondent Desk. This role will collaborate closely with Loan Officers, Lenders, and other internal departments and individuals to ensure the accurate and timely maintenance of customer loan data. The ideal candidate will bring a foundational understanding of mortgage operations, strong analytical and mathematical abilities, and a commitment to operational excellence.
Key Responsibilities
Process loan updates and lock changes in alignment with established pricing and eligibility guidelines.
Assist in the testing, validation, and documentation of updates to pricing and eligibility rules.
Support reporting, tracking, and audit activities to promote transparency, accuracy, and compliance across Lock Desk operations.
Communicate effectively with internal partners to resolve issues and ensure smooth loan pipeline management.
Required Skills & Experience
Above‑average mathematical skills, including the ability to accurately work with fractions, percentages, and basic calculations essential to pricing and lock scenarios.
Proficiency in Microsoft Office Suite, with strong capabilities in Excel.
Prior experience in the mortgage industry preferred.
Excellent written and verbal communication skills.
Exceptional organizational and time‑management skills with the ability to prioritize and manage multiple tasks simultaneously.
Strong analytical thinking, attention to detail, and problem‑solving abilities.
Demonstrated commitment to high‑quality customer service in a fast‑paced environment.
Ability to work collaboratively with cross‑functional teams.
Accurate and efficient data entry skills.
Experience with Empower, Encompass, or PollyEx is a plus.
Location can be Glen Allen, VA or Franklin, TN
Notes:
Coverage Need: immediate support required.
Core Responsibilities:
Lock maintenance support for retail and mortgage loan officers.
Manual updates to locks, Relocks, Extensions, rate changes, and renegotiations.
Reporting and testing during pricing/eligibility rule rollouts.
Systems & Tools
Primary Platforms: Empower, SPARK (Proprietary software/system), Encompass, & PollyEx,
Location & Schedule
Onsite Requirement: Glen Allen, VA.
Schedule: Monday–Friday, 8 AM – 5 PM.
In-Office: 4 days/week.
Workload & Communication
Email Volume: 4 inboxes, 30–50 emails/day each.
Collaboration: High-touch role; works closely with colleagues.
Skills & Qualifications Required:
Strong attention to detail.
Basic math and mortgage terminology (credits, debits, rates).
High communication skills.
No college degree required.
Preferred:
Mortgage experience (Lock Desk not required).
Experience with Empower, Encompass, PollyEx.
Interview Process
Format: One round via Microsoft Teams.
