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Lock Desk Manager Jobs in Virginia (NOW HIRING)

CapCenter

Capital Markets Director

Glen Allen, VA · On-site

$150K - $225K/yr

Lock Desk and Pipeline Hedging Run the lock desk and manage the interest-rate risk in the pipeline. Hedge the position using TBA/MBS and forward commitments, manage it on a pull-through-adjusted ...

New

Extra Space

Assistant Store manager

Chantilly, VA · On-site

$17.50 - $18.50/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Extra Space Storage, Inc.

Store Manager

Newport News, VA · On-site

$17 - $19/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Extra Space Storage, Inc.

Store Manager

Lynchburg, VA · On-site

$17 - $18.60/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Extra Space Storage, Inc.

Store Manager

Richmond, VA · On-site

$18 - $21/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Extra Space

Store Manager

Lynchburg, VA · On-site

$17 - $18.60/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Extra Space

Store Manager

Newport News, VA

$17 - $19/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Extra Space

Store Manager

Richmond, VA

$18 - $21/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Extra Space

Assistant Store Manager

Danville, VA · On-site

$14 - $16/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Extra Space

Assistant Store Manager

Chesapeake, VA

$14.13 - $16.01/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Extra Space

Assistant Store Manager

Newport News, VA · On-site

$16 - $18/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

Extra Space

Assistant Store Manager

Virginia Beach, VA

$14.13 - $16.01/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

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All JobsLock Desk JobsLock Desk Manager JobsLock Desk Manager Jobs in Virginia

Lock Desk Manager information

See Virginia salary details

$28.8K

$103.7K

$117K

How much do lock desk manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for lock desk manager in Virginia is $103,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,000.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a Lock Desk Manager?

A Lock Desk Manager is a professional in the mortgage industry responsible for overseeing the lock desk, which handles the rate-lock process for loans. They manage interest rate locks, ensuring compliance with lender guidelines, and work closely with loan officers and secondary marketing teams. Their role is crucial in protecting both lenders and borrowers from market fluctuations by securing interest rates during the mortgage process. Additionally, Lock Desk Managers maintain policies, resolve lock-related issues, and monitor pipeline management to optimize profitability and customer satisfaction.

What is the difference between Lock Desk Manager vs Loan Processor?

AspectLock Desk ManagerLoan Processor
Primary RoleOversees lock commitments, manages rate locks, and coordinates with lenders and borrowersPrepares and processes loan documentation, verifies borrower information, and ensures loan files are complete
CertificationsTypically requires mortgage licensing, knowledge of lock policiesOften requires mortgage licensing, loan processing certifications
Work EnvironmentOffice-based, mortgage or financial institution settingOffice-based, mortgage or lending company setting
Employer & IndustryMortgage lenders, banks, financial institutionsMortgage lenders, banks, financial institutions

While both roles operate within the mortgage industry, the Lock Desk Manager focuses on managing rate locks and lock commitments, ensuring favorable terms for the lender. The Loan Processor handles the preparation and verification of loan documents. Understanding these differences helps candidates choose the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Lock Desk Manager, and why are they important?

To thrive as a Lock Desk Manager, you need a deep understanding of mortgage loan processes, secondary marketing, and interest rate management, often backed by experience in mortgage operations or finance. Familiarity with loan origination systems (LOS), pricing engines, and compliance tools is typically required, as well as proficiency with Excel and data analysis software. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for handling complex rate lock requests and collaborating with internal teams. These skills ensure accurate lock processing, regulatory compliance, and optimized pricing, which are vital for minimizing risk and maximizing profitability in mortgage lending.

What are some common challenges faced by Lock Desk Managers, and how can they be addressed?

Lock Desk Managers often encounter challenges such as managing high volumes of rate lock requests during peak market activity, ensuring compliance with constantly changing lending regulations, and minimizing errors in lock confirmations. To address these issues, it's important to develop strong organizational skills, stay updated with industry changes, and foster clear communication with loan officers and secondary marketing teams. Many organizations also invest in lock desk software and regular training to help managers maintain accuracy and efficiency.
What are popular job titles related to Lock Desk Manager jobs in Virginia? For Lock Desk Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Lock Desk Manager jobs in Virginia look for? The top searched job categories for Lock Desk Manager jobs in Virginia are:
What cities in Virginia are hiring for Lock Desk Manager jobs? Cities in Virginia with the most Lock Desk Manager job openings:
Lock Desk Manager jobs near you
Infographic showing various Lock Desk Manager job openings in Virginia as of July 2026, with employment types broken down into 76% Full Time, 20% Part Time, 3% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $103,678 per year, or $49.8 per hour.

Business Support Analyst - Location can be Glen Allen, VA or Franklin, TN

Amicis Global

Glen Allen, VA • On-site

$20 - $23/hr

Contractor

Posted 29 days ago

Job description

Description:
 

We are seeking a detail-oriented and reliable temporary contractor to support the Mortgage operations of the Retail and Correspondent Desk. This role will collaborate closely with Loan Officers, Lenders, and other internal departments and individuals to ensure the accurate and timely maintenance of customer loan data. The ideal candidate will bring a foundational understanding of mortgage operations, strong analytical and mathematical abilities, and a commitment to operational excellence.
Key Responsibilities
Process loan updates and lock changes in alignment with established pricing and eligibility guidelines.
Assist in the testing, validation, and documentation of updates to pricing and eligibility rules.
Support reporting, tracking, and audit activities to promote transparency, accuracy, and compliance across Lock Desk operations.
Communicate effectively with internal partners to resolve issues and ensure smooth loan pipeline management.
Required Skills & Experience
Above‑average mathematical skills, including the ability to accurately work with fractions, percentages, and basic calculations essential to pricing and lock scenarios.
Proficiency in Microsoft Office Suite, with strong capabilities in Excel.
Prior experience in the mortgage industry preferred.
Excellent written and verbal communication skills.
Exceptional organizational and time‑management skills with the ability to prioritize and manage multiple tasks simultaneously.
Strong analytical thinking, attention to detail, and problem‑solving abilities.
Demonstrated commitment to high‑quality customer service in a fast‑paced environment.
Ability to work collaboratively with cross‑functional teams.
Accurate and efficient data entry skills.
Experience with Empower, Encompass, or PollyEx is a plus.
Location can be Glen Allen, VA or Franklin, TN
Notes:
Coverage Need: immediate support required.
Core Responsibilities:
Lock maintenance support for retail and mortgage loan officers.
Manual updates to locks, Relocks, Extensions, rate changes, and renegotiations.
Reporting and testing during pricing/eligibility rule rollouts.
Systems & Tools
Primary Platforms: Empower, SPARK (Proprietary software/system), Encompass, & PollyEx,
Location & Schedule
Onsite Requirement: Glen Allen, VA.
Schedule: Monday–Friday, 8 AM – 5 PM.
In-Office: 4 days/week.
Workload & Communication
Email Volume: 4 inboxes, 30–50 emails/day each.
Collaboration: High-touch role; works closely with colleagues.
Skills & Qualifications Required:
Strong attention to detail.
Basic math and mortgage terminology (credits, debits, rates).
High communication skills.
No college degree required.
Preferred:
Mortgage experience (Lock Desk not required).
Experience with Empower, Encompass, PollyEx.
Interview Process
Format: One round via Microsoft Teams.