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Lock Desk Manager Jobs (NOW HIRING)

Equity Bank

Mortgage Loan Coordinator

Wichita, KS · On-site

Lock Desk * Back up the Lock Desk as needed * Lock interest rate with secondary market lenders as ... Communicates rate lock expiration reports to Manager/Supervisor to ensure all locks are extended or ...

Wichita Marriott

FRONT DESK AGENT FT PM

Wichita, KS · On-site

$12.75 - $16/hr

The front desk manager will always verify the shift closing and enter the drop in the system. * When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is ...

Rosedale Bank

Secondary Market Manager

Baltimore, MD · On-site

$90K - $120K/yr

... Lock Desk, or Capital Markets * Proven experience managing pricing strategy and margin performance ... * 1-3+ years of supervisory/team management experience * Strong knowledge of secondary markets ...

New

landmarkcu

Secondary Market & Systems Analyst

Brookfield, WI

$81.40K - $110.30K/yr

Maintains group Lock Desk/Encompass email, responding to both internal and external requests within ... Works with managers to manage pipeline and demonstrate proper follow up based on Landmark policies ...

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Lock Desk Manager information

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$29K

$104.6K

$118K

How much do lock desk manager jobs pay per year?

As of May 29, 2026, the average yearly pay for lock desk manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Lock Desk Manager, and why are they important?

To thrive as a Lock Desk Manager, you need a deep understanding of mortgage loan processes, secondary marketing, and interest rate management, often backed by experience in mortgage operations or finance. Familiarity with loan origination systems (LOS), pricing engines, and compliance tools is typically required, as well as proficiency with Excel and data analysis software. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for handling complex rate lock requests and collaborating with internal teams. These skills ensure accurate lock processing, regulatory compliance, and optimized pricing, which are vital for minimizing risk and maximizing profitability in mortgage lending.

What are some common challenges faced by Lock Desk Managers, and how can they be addressed?

Lock Desk Managers often encounter challenges such as managing high volumes of rate lock requests during peak market activity, ensuring compliance with constantly changing lending regulations, and minimizing errors in lock confirmations. To address these issues, it's important to develop strong organizational skills, stay updated with industry changes, and foster clear communication with loan officers and secondary marketing teams. Many organizations also invest in lock desk software and regular training to help managers maintain accuracy and efficiency.

What is a Lock Desk Manager?

A Lock Desk Manager is a professional in the mortgage industry responsible for overseeing the lock desk, which handles the rate-lock process for loans. They manage interest rate locks, ensuring compliance with lender guidelines, and work closely with loan officers and secondary marketing teams. Their role is crucial in protecting both lenders and borrowers from market fluctuations by securing interest rates during the mortgage process. Additionally, Lock Desk Managers maintain policies, resolve lock-related issues, and monitor pipeline management to optimize profitability and customer satisfaction.

What is the difference between Lock Desk Manager vs Loan Processor?

AspectLock Desk ManagerLoan Processor
Primary RoleOversees lock commitments, manages rate locks, and coordinates with lenders and borrowersPrepares and processes loan documentation, verifies borrower information, and ensures loan files are complete
CertificationsTypically requires mortgage licensing, knowledge of lock policiesOften requires mortgage licensing, loan processing certifications
Work EnvironmentOffice-based, mortgage or financial institution settingOffice-based, mortgage or lending company setting
Employer & IndustryMortgage lenders, banks, financial institutionsMortgage lenders, banks, financial institutions

While both roles operate within the mortgage industry, the Lock Desk Manager focuses on managing rate locks and lock commitments, ensuring favorable terms for the lender. The Loan Processor handles the preparation and verification of loan documents. Understanding these differences helps candidates choose the right career path or job search focus.

More about Lock Desk Manager jobs
What cities are hiring for Lock Desk Manager jobs? Cities with the most Lock Desk Manager job openings:
What are the most commonly searched types of Lock Desk jobs? The most popular types of Lock Desk jobs are:
What states have the most Lock Desk Manager jobs? States with the most job openings for Lock Desk Manager jobs include:
What job categories do people searching Lock Desk Manager jobs look for? The top searched job categories for Lock Desk Manager jobs are:
Lock Desk Manager jobs near you
Infographic showing various Lock Desk Manager job openings in the United States as of May 2026, with employment types broken down into 66% Full Time, 28% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $104,575 per year, or $50.3 per hour.
Secondary Marketing Analyst (Full Time) - Plano TX

Secondary Marketing Analyst (Full Time) - Plano TX

PROSPERITY BANK

Plano, TX • On-site

Full-time

Posted 8 days ago

Prosperity Bank rating

6.0

Company rating: 6.0 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

125th of 141 rated banks

Job description

External Applicants: Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers. Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.

POSITION PURPOSE

The Secondary Marketing Analyst is responsible for assisting the Secondary Marketing Manager in the day-to-day Secondary Marketing job functions. Including but not limited to completing lock and pricing review request queues submitted by operations staff and internal mortgage loan officers. Pricing review task requests vary, and the Secondary Marketing Analyst is expected to carefully review and evaluate each request. The task will include completing the updates in the loan record, re-price loans using a historical pricing tool, updating the lock record, and checking the alerts to ensure loan changes are within guidelines. In addition, the Secondary Marketing Analyst will maintain an understanding of each investor’s specific lock policies and have basic product knowledge.



ESSENTIAL FUNCTIONS AND BASIC DUTIES

  1. Completes locks in Encompass and Optimal Blue.
  2. Completes lock extensions.
  3. Completes the final price check.
  4. Submits lock and lock modification requests to Investors and secures lock confirmation.
  5. Locks loan with investor and secures lock confirmation.
  6. Generates the Encompass lock confirmation.
  7. Modifies lock and re-prices loans after the initial lock.
  8. Assists all departments with general Secondary Marketing information.
  9. Answers rate lock, investor, and guideline-related questions.
  10. Answers Lock Desk related call inquires.
  11. Ensures Secondary Market operations are conducted in compliance with applicable regulations.
  12. Report all pricing exceptions to the Secondary Marketing Manager for approval.
  13. Provides support to the Mortgage Loan Closing staff.
  14. Provides support to Mortgage Services and Correspondent Lenders to facilitate Secondary Mortgage Programs.
  15. Serves as a line of communication for Mortgage Services with the Secondary Market for issues that arise regarding committed and sold loans.
  16. Required to update/maintain appropriate procedures to maintain compliance with Secondary Market guidelines and Federal/State regulations.
  17. Completes all other tasks, assignments, or functions as assigned and/or required
  18. Originates new contracts in the Secondary Market for the sale of new and existing loans.
  19. Remains active in Prosperity Bank’s training programs. Complete the position’s current curriculum as outlined by completing Prosperity Banks annual required compliance training and the supplemental courses listed within the prescribed time. In addition, follows policy and procedure daily to ensure compliance with current regulations.
  20. While performing the duties of this position, the employee will view, have access to, and work with confidential financial data. Therefore, the employee in this position must adhere to strict confidentiality policies and procedures.


SUPERVISORY RESPONSIBILITIES:


This role has no supervisory responsibilities.


QUALIFICATIONS

Education/Certification: • Bachelor (4-year college) degree or 5+ years of experience or equivalent combination of education and experience.

Required Knowledge: • Possess a solid understanding of the technology used to support secondary marketing

• Excellent verbal and written communications skills

• Proficiency in Microsoft Office applications including Excel, PowerPoint, and Word

Experience Required: • At least 5 years of related experience

• Knowledge of rules and regulations

• Knowledge of residential loan collateral documentation

• Ability to use a LOS, Encompass, and Optimal Blue

Skills/Abilities: • Must have a solid knowledge of lock desk, pricing, and sales of mortgage loans into the secondary market

• Strong written and oral communication skills

• Demonstrated ability to efficiently and consistently produce accurate work

• Strong organizational and critical thinking skills

• Ability to multi-task in a high paced environment with a heavy volume of transactions

• Ability to interface with other departments to resolve issues as applicable

• Excellent attention to detail

• Well organized

• Excellent time management skills: ability to meet strict daily, weekly, and monthly deadlines

• Able to work well independently.


PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

Average Hearing: Able to hear average or normal conversations and receive ordinary information.

Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)


WORKING CONDITIONS

None: No hazardous or significantly unpleasant conditions (such as in a typical office).


MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability: Ability to deal with a variety of variables under only limited standardization. Able to interpret various instructions.

Mathematics Ability: Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage. Able to perform very simple algebra.

Language Ability: Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias.

Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar.

Ability to communicate distinctly with appropriate pauses and emphasis, correct pronunciation (or sign equivalent), and variation in word order using present, perfect, and future tenses.


Monday - Friday: 9:00AM - 5:00PM
40 hours

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