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Lock Desk Manager Jobs in Connecticut (NOW HIRING)

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Assistant Store Manager

Wethersfield, CT · On-site

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

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Store Manager

Stratford, CT · On-site

$21 - $22/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

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Store Manager

South Windsor, CT

$21.50/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

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Assistant Store Manager

Suffield, CT

$19.50/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

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Assistant Store Manager

Milford, CT · On-site

$20 - $21/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

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Assistant Store Manager

Bloomfield, CT

$19.50/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

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Assistant Store Manager

Wethersfield, CT

$16.36 - $18.54/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

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Assistant Store Manager

Glastonbury, CT

$19.50/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

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Assistant Store Manager

Stamford, CT

$19 - $20/hr

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

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All JobsLock Desk JobsLock Desk Manager JobsLock Desk Manager Jobs in Connecticut

Lock Desk Manager information

See Connecticut salary details

$27.6K

$99.5K

$112.3K

How much do lock desk manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for lock desk manager in Connecticut is $99,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,400.00 and $110,800.00 per year, depending on experience, location, and employer.

What is a lock desk manager?

A Lock Desk Manager is a professional in the mortgage industry responsible for overseeing the lock desk, which handles the rate-lock process for loans. They manage interest rate locks, ensuring compliance with lender guidelines, and work closely with loan officers and secondary marketing teams. Their role is crucial in protecting both lenders and borrowers from market fluctuations by securing interest rates during the mortgage process. Additionally, Lock Desk Managers maintain policies, resolve lock-related issues, and monitor pipeline management to optimize profitability and customer satisfaction.

What are the key skills and qualifications needed to thrive as a lock desk manager, and why are they important?

To thrive as a Lock Desk Manager, you need a deep understanding of mortgage loan processes, secondary marketing, and interest rate management, often backed by experience in mortgage operations or finance. Familiarity with loan origination systems (LOS), pricing engines, and compliance tools is typically required, as well as proficiency with Excel and data analysis software. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for handling complex rate lock requests and collaborating with internal teams. These skills ensure accurate lock processing, regulatory compliance, and optimized pricing, which are vital for minimizing risk and maximizing profitability in mortgage lending.

What are some common challenges faced by lock desk managers, and how can they be addressed?

Lock Desk Managers often encounter challenges such as managing high volumes of rate lock requests during peak market activity, ensuring compliance with constantly changing lending regulations, and minimizing errors in lock confirmations. To address these issues, it's important to develop strong organizational skills, stay updated with industry changes, and foster clear communication with loan officers and secondary marketing teams. Many organizations also invest in lock desk software and regular training to help managers maintain accuracy and efficiency.

What is the difference between Lock Desk Manager vs Loan Processor?

AspectLock Desk ManagerLoan Processor
Primary RoleOversees lock commitments, manages rate locks, and coordinates with lenders and borrowersPrepares and processes loan documentation, verifies borrower information, and ensures loan files are complete
CertificationsTypically requires mortgage licensing, knowledge of lock policiesOften requires mortgage licensing, loan processing certifications
Work EnvironmentOffice-based, mortgage or financial institution settingOffice-based, mortgage or lending company setting
Employer & IndustryMortgage lenders, banks, financial institutionsMortgage lenders, banks, financial institutions

While both roles operate within the mortgage industry, the Lock Desk Manager focuses on managing rate locks and lock commitments, ensuring favorable terms for the lender. The Loan Processor handles the preparation and verification of loan documents. Understanding these differences helps candidates choose the right career path or job search focus.

What are popular job titles related to Lock Desk Manager jobs in Connecticut?

For Lock Desk Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Lock Desk Manager jobs in Connecticut look for?

The top searched job categories for Lock Desk Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Lock Desk Manager jobs?

Cities in Connecticut with the most Lock Desk Manager job openings:

Lock Desk Manager jobs near you
Infographic showing various Lock Desk Manager job openings in Connecticut as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $99,481 per year, or $47.8 per hour.

Help Desk and ID Office Manager

West Hartford, CT • On-site

University of Hartford
Colleges, Universities, and Professional Schools • 501 - 1,000 employees

5.3

Company rating: 5.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

604th of 622 rated colleges and universities

Respectful managers

Uninterrupted breaks

Learn more about University of Hartfordexternal

Full-time

Posted 21 days ago

Job description

Position Information
Position Title Help Desk and ID Office Manager FLSA Classification EX Reports to Deputy CIO Salary Range F Weeks Per Year 52 Work Week 40 hours (minimum) Position Summary
Assumes responsibility for oversight, management, and support of the University of Hartford's Help Desk and ID office functional areas. Performs all duties in full support of the University's mission, understanding that the positive and effective execution of these duties is instrumental to the education of the University's students. 
Hiring Range $55,500 to $70,000, depending upon experience
Key Responsibilities
Key Responsibilities
  • Oversees daily Help Desk and ID Office activities and manages ongoing projects, assignments, and tasks for desktop support and classroom/lab technology. Plans levels of support to ensure the Help Desk and ID Office staff are trained to provide customer-centric responses. Provides customer service and technical support to students, faculty, and staff. 
  • Addresses and identifies areas of opportunity associated with concerns for students, faculty, and staff that arise from the use of products or services. Maintains necessary tools for Help Desk technicians to be proactive and responsive during service calls.
  • Maintains a thorough knowledge of the ticketing and card systems and customer service workflow, addressing concerns as necessary and appropriate. Stays abreast of applicable laws governing information technologies as well as guidelines, regulations, and other industry best practices.
  • Supervises primary support for lock systems that directly attach to the ID card system, as well as secondary support for lock systems managed by the facilities lock shop.
  • Provide leadership and employee management, including skill evaluation and remediation planning.
  • Adjusts hours of work, priorities, and staff assignments to ensure efficient operation, based on workload.
  • Supports cybersecurity standards and policies, including but not limited to anti-virus, anti-spam, patching, and data security best practices. Responds in a timely and effective manner to security inquiries and escalates issues concerning the operation of university-owned assets, high-priority requests, or sensitive customer requests.
  • Performs other related duties as assigned.
Posting Detail Information
Posting Number PS1213P Working Conditions
Normal office situation.
Requires travel, excluding overnight stays.
High dust, dirt, grease environment.
Education
Bachelor's Degree required.
Physical Effort
Typically sitting at a desk or table.
Moderate lifting or carrying, 26-50lbs.
Intermittently sitting, standing, stooping.
Special Skills
The ability to work effectively with diverse groups.
Desired Start Date Position End Date (if temporary) Close Date Open Until Filled Yes Special Instructions Summary Quick Link for Internal Postings https://hartford.peopleadmin.com/postings/7822

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