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Revel Systems Jobs (NOW HIRING)

Revel

IT Technician - Tier 1

Los Angeles, CA

About Revel Revel is building the software infrastructure that powers and controls some of the world's most critical hardware systems-across aerospace, energy, and advanced manufacturing. Our ...

Revel IT

Clinical Lab Scientist | 1058680

Tucson, AZ · On-site

... systems. * Excellent verbal and written communication skills. * Strong understanding of good ... At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you ...

Revel Group

Safety Director

Knoxville, TN · On-site

... of Revel Group's enterprise-wide safety and risk management programs across all divisions ... management systems, policies, procedures, and standards. • Lead enterprise-wide safety ...

Revel Boats

High-End Automotive Painter

Sweetwater, TN · On-site

At Revel Boats, we build more than pontoons, we build pride into every detail and every role. If ... Apply multi-stage paint systems, including base coat, clear coat, and custom colors, with an expert ...

Revel Boats

High-End Automotive Painter

Sweetwater, TN · On-site

At Revel Boats, we build more than pontoons, we build pride into every detail and every role. If ... Apply multi-stage paint systems, including base coat, clear coat, and custom colors, with an expert ...

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All JobsRevel Systems Jobs

Revel Systems information

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$43K

$109.5K

$166.5K

How much do revel systems jobs pay per year?

As of Jun 24, 2026, the average yearly pay for revel systems in the United States is $109,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Revel Systems Implementation Specialist, and why are they important?

To thrive as a Revel Systems Implementation Specialist, you need a strong understanding of POS systems, technical troubleshooting skills, and experience in project management, often supported by a relevant degree or certifications in IT or business. Familiarity with Revel’s POS software, cloud-based platforms, and tools like CRM or ticketing systems is typically required. Excellent communication, problem-solving ability, and customer service orientation set top performers apart. These skills are crucial to ensure smooth system deployments, client satisfaction, and the effective adoption of Revel’s solutions in business environments.

What is Revel Systems?

Revel Systems is a company that provides a cloud-based point of sale (POS) and business management platform, primarily designed for restaurants and retail businesses. Their system combines POS features with tools for inventory management, employee scheduling, customer relationship management, and analytics. Revel's solutions can be used on iPads and are known for their scalability, making them suitable for both small businesses and large enterprises. The platform aims to streamline operations, improve efficiency, and enhance the customer experience.

What are some common challenges faced by customer support specialists at Revel Systems, and how can they effectively overcome them?

Customer support specialists at Revel Systems often encounter challenges such as troubleshooting complex point-of-sale (POS) software issues remotely, addressing urgent client needs, and managing multiple cases simultaneously. To overcome these hurdles, it's important to develop a deep understanding of Revel’s product suite, maintain clear communication with both clients and internal technical teams, and leverage available knowledge bases and support resources. Staying organized and proactively following up with customers also helps ensure quick resolution and high satisfaction.

What is the difference between Revel Systems vs POS Technician?

AspectRevel SystemsPOS Technician
Primary RoleDevelops, manages, and supports POS software solutions for businessesInstalls, maintains, and repairs POS hardware and software systems
Required SkillsSoftware development, system configuration, troubleshootingHardware troubleshooting, software installation, technical support
Work EnvironmentOffice, remote, or client sites for software deploymentOn-site at retail or hospitality locations for hardware and software repairs
CertificationsNone typically required, but software or IT certifications are a plusHardware certifications (e.g., A+, Network+), technical certifications

Revel Systems professionals focus on software development and deployment of POS solutions, while POS Technicians primarily handle hardware and software troubleshooting on-site. Both roles are essential in the POS industry but differ in their core responsibilities and skill sets.

More about Revel Systems jobs
What states have the most Revel Systems jobs? States with the most job openings for Revel Systems jobs include:
What job categories do people searching Revel Systems jobs look for? The top searched job categories for Revel Systems jobs are:
Revel Systems jobs near you
Infographic showing various Revel Systems job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $109,527 per year, or $52.7 per hour.
IT Technician - Tier 1

IT Technician - Tier 1

Revel

Los Angeles, CA

Full-time

Posted 4 days ago

Job description

About Revel

Revel is building the software infrastructure that powers and controls some of the world's most critical hardware systems-across aerospace, energy, and advanced manufacturing. Our platform replaces outdated, fragmented tools with a modern system that helps teams monitor, manage, and operate real-world equipment more efficiently and reliably. Engineers and operators rely on Revel to keep complex systems running smoothly-where uptime, performance, and reliability are essential. As we grow, we're scaling both our technology and our internal operations to support more teams, more systems, and more impact. Behind the scenes, that means building a strong, dependable IT foundation that keeps our employees productive, connected, and supported. From onboarding new hires to maintaining day-to-day systems, IT plays a critical role in enabling the entire company to do its best work.
Role Overview

As we scale, we are looking for an IT Technician to support our day-to-day technology operations and ensure a smooth experience for employees across the organization. This role will be critical in handling IT support needs-ranging from onboarding new hires and provisioning equipment to troubleshooting hardware, software, and network issues. You'll serve as a key point of contact for internal IT support, managing tickets and requests, maintaining systems, and coordinating logistics related to devices and office technology. This position is ideal for someone early in their IT career who is eager to learn within a dynamic environment.

In a Tier 1 role like this, the person is the product 80% of the time - you are the face of IT to every employee, and how you show up matters as much as what you fix. You'll partner with our current IT lead, taking ownership of core IT functions, and play an important part in scaling our IT function.

Revel is working toward CMMC 2.0 compliance, so this role carries real responsibility for documenting procedures, ticket activity, and system changes in a consistent, auditable way. Attention to process and follow-through on documentation are essential - not optional.

Who You Are

You're a strong communicator who can be clear, professional, and friendly in both writing and in person, and you're comfortable explaining technical concepts to non-technical users. You bring a customer-service mindset to every interaction - patient, empathetic, and responsive when colleagues are frustrated or under deadline pressure - and you carry yourself with a professional demeanor: discreet with sensitive information, dependable with follow-through, and calm under pressure.


You're ownership-oriented: you see a ticket through to resolution rather than handing it off, and you proactively look for ways to improve how things work. You're curious and self-directed, eager to learn new tools and tackle unfamiliar problems without waiting to be told. And you're collaborative - you work well with the IT lead and across teams, and you give and receive feedback constructively.

What You'll Do
  • Provide day-to-day IT support (hardware, software, and network issues)
  • Manage employee onboarding/offboarding (laptops, accounts, access)
  • Troubleshoot macOS devices, Wi-Fi, VPN, and other connectivity issues across the office
  • Administer user accounts and systems (Google Workspace - SAML, autoprovisioning)
  • Coordinate IT logistics (device inventory, provisioning, office setup)
  • Maintain thorough, accurate documentation of procedures, tickets, and system changes in support of CMMC 2.0 compliance
  • Follow established IT and security procedures consistently, and help refine them as the program matures
  • Administer endpoint and security tooling (SentinelOne, NinjaOne) and assist with device compliance posture
  • Maintain accurate device inventory and asset records (Snipe-IT or similar)
Must-Have Qualifications
  • IT Support experience - 1-3 years in a help desk or technician role, supporting end users day-to-day
  • macOS support - confident troubleshooting hardware, software, and common end-user issues on Mac
  • Google Workspace administration - comfortable with user provisioning, groups, and basic SSO/SAML concepts
  • Networking fundamentals - able to troubleshoot Wi-Fi, VPN, and common connectivity issues
  • Strong written communication - able to document procedures, ticket activity, and system changes clearly and consistently
  • Ticketing system experience - disciplined about logging, updating, and closing out tickets
  • Asset and inventory management - experience tracking devices and provisioning records (Snipe-IT, Jamf, or similar)
Nice-to-Have
  • Education - bachelor's degree or equivalent practical experience
  • IT certification - CompTIA A+, Network+, Security+, or similar (or actively pursuing)
  • Compliance exposure - prior work in environments aligned to CMMC, NIST 800-171, SOC 2, or similar frameworks
  • Shell scripting - basic comfort with bash or similar for automating routine tasks
  • macOS Configuration Profiles - experience authoring and deploying profiles for managed devices
  • MDM experience - hands-on with Jamf, Mosyle, Kandji, or a comparable Mac-focused platform
Tech Stack
  • Google Workspace (Identity Provider)
  • Endpoint & security tools (SentinelOne)
  • Device management (NinjaOne)
  • macOS
Why Revel
At Revel, you'll have the opportunity to make an immediate impact. We're at a stage where the right person can help shape processes, improve systems, and directly influence how technology supports the business. You'll gain exposure to multiple areas of IT (support, systems, and infrastructure), and grow your skillset in a hands-on environment. If you're someone who enjoys solving problems, helping others, and building better ways of working, Revel offers the space and support to do just that.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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