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Lock Desk Manager Jobs in Michigan (NOW HIRING)

About this opportunity The Lock Desk Specialist is responsible for managing the daily interest rate lock process for all mortgage loan channels (e.g., Retail, Correspondent, Wholesale). This role ...

About this opportunity The Lock Desk Specialist is responsible for managing the daily interest rate lock process for all mortgage loan channels (e.g., Retail, Correspondent, Wholesale). This role ...

Sales Desk Manager * Workplace: Onsite - Farmington Hills, MI Why Join Our Team? We are dedicated ... Maintain license plates and lock-box keys * Run miscellaneous errands for the store * Other duties ...

Front Desk Agent

Holland, MI ยท On-site

$13.25 - $16.75/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

Front Desk Agent

Holland, MI ยท On-site

$15 - $16/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

Front Desk Agent

Holland, MI ยท On-site

$15 - $16/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

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Lock Desk Manager information

See Michigan salary details

$25.3K

$91.1K

$102.8K

How much do lock desk manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for lock desk manager in Michigan is $91,147.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,400.00 and $101,500.00 per year, depending on experience, location, and employer.

What is a lock desk manager?

A Lock Desk Manager is a professional in the mortgage industry responsible for overseeing the lock desk, which handles the rate-lock process for loans. They manage interest rate locks, ensuring compliance with lender guidelines, and work closely with loan officers and secondary marketing teams. Their role is crucial in protecting both lenders and borrowers from market fluctuations by securing interest rates during the mortgage process. Additionally, Lock Desk Managers maintain policies, resolve lock-related issues, and monitor pipeline management to optimize profitability and customer satisfaction.

What are the key skills and qualifications needed to thrive as a lock desk manager, and why are they important?

To thrive as a Lock Desk Manager, you need a deep understanding of mortgage loan processes, secondary marketing, and interest rate management, often backed by experience in mortgage operations or finance. Familiarity with loan origination systems (LOS), pricing engines, and compliance tools is typically required, as well as proficiency with Excel and data analysis software. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for handling complex rate lock requests and collaborating with internal teams. These skills ensure accurate lock processing, regulatory compliance, and optimized pricing, which are vital for minimizing risk and maximizing profitability in mortgage lending.

What are some common challenges faced by lock desk managers, and how can they be addressed?

Lock Desk Managers often encounter challenges such as managing high volumes of rate lock requests during peak market activity, ensuring compliance with constantly changing lending regulations, and minimizing errors in lock confirmations. To address these issues, it's important to develop strong organizational skills, stay updated with industry changes, and foster clear communication with loan officers and secondary marketing teams. Many organizations also invest in lock desk software and regular training to help managers maintain accuracy and efficiency.

What is the difference between Lock Desk Manager vs Loan Processor?

AspectLock Desk ManagerLoan Processor
Primary RoleOversees lock commitments, manages rate locks, and coordinates with lenders and borrowersPrepares and processes loan documentation, verifies borrower information, and ensures loan files are complete
CertificationsTypically requires mortgage licensing, knowledge of lock policiesOften requires mortgage licensing, loan processing certifications
Work EnvironmentOffice-based, mortgage or financial institution settingOffice-based, mortgage or lending company setting
Employer & IndustryMortgage lenders, banks, financial institutionsMortgage lenders, banks, financial institutions

While both roles operate within the mortgage industry, the Lock Desk Manager focuses on managing rate locks and lock commitments, ensuring favorable terms for the lender. The Loan Processor handles the preparation and verification of loan documents. Understanding these differences helps candidates choose the right career path or job search focus.

What are popular job titles related to Lock Desk Manager jobs in Michigan?

For Lock Desk Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Lock Desk Manager jobs in Michigan look for?

The top searched job categories for Lock Desk Manager jobs in Michigan are:

What cities in Michigan are hiring for Lock Desk Manager jobs?

Cities in Michigan with the most Lock Desk Manager job openings:

Infographic showing various Lock Desk Manager job openings in Michigan as of September 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $91,147 per year, or $43.8 per hour.

Lock Desk Administrator

Ann Arbor, MI โ€ข On-site

Gold Star Mortgage Financial Group, Corporation
Commercial Bankingย โ€ขย 201 - 500 employees

$20/hr

Full-time

Posted 14 days ago


Job description

LOCK DESK ADMINISTRATOR โ€“ JOB DESCRIPTION
Pay Grade: Hourly (DOE)
Pay Rate: $20.00 per hour
Reports to: Capital Markets Manager
Department: Lock Desk
Status: Regular, Full-Time
FLSA Status: Hourly, Non-exempt
Schedule: Monday - Friday

SUMMARY amp; PURPOSE OF POSITION

The Lock Desk Administrator is primarily responsible for answering questions by way of phone and email, along with processing a queue of work requests from internal employees. The individual in this role will assist in the day to day management of the lock desk and occasionally work with data analysis, along with report creation.

PRIMARY POSITION-SPECIFIC RESPONSIBILITIES

๏ƒ˜ Manage locking mortgage loans in a team-oriented environment;
๏ƒ˜ Review and confirm all lock requests' match investor lock confirmations;
๏ƒ˜ Understand how loans are priced for all mortgage products;
๏ƒ˜ Manage lock expiration dates and insure loan closes and is delivered (shipped) within their lock terms;
๏ƒ˜ Upload existing locked loans;
๏ƒ˜ Will work in Encompass Loan Origination software and in outside investor web portals;
๏ƒ˜ Conduct market and data research;
๏ƒ˜ Complete other duties as assigned.

ESSENTIAL SKILLS AND EXPERIENCE

๏ƒ˜ High School Diploma or equivalent required;
๏ƒ˜ Excellent customer service skills;
๏ƒ˜ Have an ability to multi-task;
๏ƒ˜ Must be dependable with meeting deadlines and managing time;
๏ƒ˜ Have an ability to work independently on multiple files simultaneously;
๏ƒ˜ Possess strong oral and written communication skills.

PREFERRED EDUCATION/EXPERIENCE

๏ƒ˜ Bachelorโ€™s degree from an accredited institution in accounting, finance, or a related field;
๏ƒ˜ At least one (1) year of experience in the mortgage industry;
๏ƒ˜ Experience with Microsoft Excel preferred.

REPORTING TO THIS POSITION:

๏ƒ˜ No direct reports

PHYSICAL DEMANDS/ENVIRONMENT

The environment is characteristic of an office setting. Must be able to execute complex tasks on time sensitive transactions, and be able to work flexible hours including some weekends and evenings (after 6:00pm).