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Lock Desk Manager Jobs in Michigan (NOW HIRING)

AD Mortgage

Lock Desk Specialist

Troy, MI

About this opportunity The Lock Desk Specialist is responsible for managing the daily interest rate lock process for all mortgage loan channels (e.g., Retail, Correspondent, Wholesale). This role ...

HOSPITALITY SPECIALISTS INC

Front Desk Agent

Holland, MI · On-site

$15 - $16/hr

When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. * Report any unusual occurrences or requests to the manager. * Greet all guests ...

Extra Space

Assistant Store Manager - 6036

Novi, MI · On-site

Perform daily site safety inspections, including lock checks. * Address and resolve customer ... Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job ...

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All JobsLock Desk JobsLock Desk Manager JobsLock Desk Manager Jobs in Michigan

Lock Desk Manager information

See Michigan salary details

$25.3K

$91.1K

$102.8K

How much do lock desk manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for lock desk manager in Michigan is $91,147.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,400.00 and $101,500.00 per year, depending on experience, location, and employer.

What is a Lock Desk Manager?

A Lock Desk Manager is a professional in the mortgage industry responsible for overseeing the lock desk, which handles the rate-lock process for loans. They manage interest rate locks, ensuring compliance with lender guidelines, and work closely with loan officers and secondary marketing teams. Their role is crucial in protecting both lenders and borrowers from market fluctuations by securing interest rates during the mortgage process. Additionally, Lock Desk Managers maintain policies, resolve lock-related issues, and monitor pipeline management to optimize profitability and customer satisfaction.

What is the difference between Lock Desk Manager vs Loan Processor?

AspectLock Desk ManagerLoan Processor
Primary RoleOversees lock commitments, manages rate locks, and coordinates with lenders and borrowersPrepares and processes loan documentation, verifies borrower information, and ensures loan files are complete
CertificationsTypically requires mortgage licensing, knowledge of lock policiesOften requires mortgage licensing, loan processing certifications
Work EnvironmentOffice-based, mortgage or financial institution settingOffice-based, mortgage or lending company setting
Employer & IndustryMortgage lenders, banks, financial institutionsMortgage lenders, banks, financial institutions

While both roles operate within the mortgage industry, the Lock Desk Manager focuses on managing rate locks and lock commitments, ensuring favorable terms for the lender. The Loan Processor handles the preparation and verification of loan documents. Understanding these differences helps candidates choose the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Lock Desk Manager, and why are they important?

To thrive as a Lock Desk Manager, you need a deep understanding of mortgage loan processes, secondary marketing, and interest rate management, often backed by experience in mortgage operations or finance. Familiarity with loan origination systems (LOS), pricing engines, and compliance tools is typically required, as well as proficiency with Excel and data analysis software. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for handling complex rate lock requests and collaborating with internal teams. These skills ensure accurate lock processing, regulatory compliance, and optimized pricing, which are vital for minimizing risk and maximizing profitability in mortgage lending.

What are some common challenges faced by Lock Desk Managers, and how can they be addressed?

Lock Desk Managers often encounter challenges such as managing high volumes of rate lock requests during peak market activity, ensuring compliance with constantly changing lending regulations, and minimizing errors in lock confirmations. To address these issues, it's important to develop strong organizational skills, stay updated with industry changes, and foster clear communication with loan officers and secondary marketing teams. Many organizations also invest in lock desk software and regular training to help managers maintain accuracy and efficiency.
What are popular job titles related to Lock Desk Manager jobs in Michigan? For Lock Desk Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Lock Desk Manager jobs in Michigan look for? The top searched job categories for Lock Desk Manager jobs in Michigan are:
What cities in Michigan are hiring for Lock Desk Manager jobs? Cities in Michigan with the most Lock Desk Manager job openings:
Lock Desk Manager jobs near you
Infographic showing various Lock Desk Manager job openings in Michigan as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $91,147 per year, or $43.8 per hour.
Lock Desk Specialist

Lock Desk Specialist

AD Mortgage

Troy, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

About this opportunity

The Lock Desk Specialist is responsible for managing the daily interest rate lock process for all mortgage loan channels (e.g., Retail, Correspondent, Wholesale). This role ensures the accurate, timely, and compliant locking of interest rates to mitigate risk and maximize profitability for the company, serving as a critical liaison between the Capital Markets team, Sales team, Loan Officers and Operations staff.

Key Responsibilities

  • Rate Lock Management:

  1. Process, review and execute rate lock requests, relocks, extensions and modifications accurately and efficiently in the loan origination system

  2. Ensure all rate locks adhere to company policies, investor guidelines and regulatory requirements.

  • Pricing and Communication:

  1. Verify and confirm loan pricing, ensuring accurate loan-level price adjustments and other fees are applied.

  2. Act as the primary point of contact for Loan Officers, Processors and Underwriters for all rate lock and pricing inquiries, providing excellent client service.

  • Data Integrity and Reporting:

  1. Work closely with the rate sheet pricing team to ensure that loans are priced correctly in the loan origination system and physical rate sheets.

  2. Maintain and update lock desk procedures and guidelines. Ensure all activities are in compliance with regulatory requirements and internal risk management policies.

  3. Run quality control of the lock pipeline to ensure no data inconsistencies, potential errors, and if found work, with the appropriate parties to resolve them promptly.

  4. Ensure compliance with all agency and investor guidelines, policies, and procedures related to loan sales and securitization.

Location and Schedule

  • This is a full-time, office-based position in a modern, cozy environment in our Troy, MI office.

  • Our standard working hours for this role are Monday to Friday, 10:00 AM to 7:00 PM

Skills & Qualifications

  • Experience: 1-3 years of experience in the mortgage industry, specifically within a Lock Desk, Secondary Marketing, or Capital Markets function is preferred.

  • Communication: Exceptional written and verbal communication skills, including phone calls, with the ability to clearly and concisely explain complex pricing and policy issues.

  • Knowledge: Strong understanding and appreciation of mathematical concepts.

  • Analytical Skills: Excellent attention to detail, strong organizational skills, and the ability to work accurately and efficiently under pressure in a high-volume, deadline-driven environment.

  • Company Culture: Inclusive, supportive company culture where you are not a number, but a voice that's heard and brings value.

  • Growth Path: Defined paid training and clear pathways for career development.

  • Benefits: Comprehensive benefits package including PTO, sick days, paid volunteer hours, medical, dental, vision insurance, and 401(k).

    Take the first step towards a rewarding career in the mortgage industry with AD Mortgage.

    Our Recruitment team will reach out to you shortly!

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.