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Lock Desk Manager Jobs (NOW HIRING)

Lock Desk Associate 1 Business Unit: Mortgage Administration Reports to: Supervisor of Secondary ... B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior ...

Lock desk capabilities are a given for this position and will be required to support timely, accurate execution. The Analyst plays a key role in maximizing profitability, managing pipeline risk, and ...

Lock Desk * Back up the Lock Desk as needed * Lock interest rate with secondary market lenders as ... Communicates rate lock expiration reports to Manager/Supervisor to ensure all locks are extended or ...

Lock Desk * Back up the Lock Desk as needed * Lock interest rate with secondary market lenders as ... Communicates rate lock expiration reports to Manager/Supervisor to ensure all locks are extended or ...

Perform day-to-day lock desk responsibilities; actively monitoring loan terms, price, and rate and ... Ability to meet deadlines while managing multiple tasks simultaneously. * Excellent verbal and ...

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Lock Desk Manager information

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$29K

$104.6K

$118K

How much do lock desk manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for lock desk manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a Lock Desk Manager?

A Lock Desk Manager is a professional in the mortgage industry responsible for overseeing the lock desk, which handles the rate-lock process for loans. They manage interest rate locks, ensuring compliance with lender guidelines, and work closely with loan officers and secondary marketing teams. Their role is crucial in protecting both lenders and borrowers from market fluctuations by securing interest rates during the mortgage process. Additionally, Lock Desk Managers maintain policies, resolve lock-related issues, and monitor pipeline management to optimize profitability and customer satisfaction.

What is the difference between Lock Desk Manager vs Loan Processor?

AspectLock Desk ManagerLoan Processor
Primary RoleOversees lock commitments, manages rate locks, and coordinates with lenders and borrowersPrepares and processes loan documentation, verifies borrower information, and ensures loan files are complete
CertificationsTypically requires mortgage licensing, knowledge of lock policiesOften requires mortgage licensing, loan processing certifications
Work EnvironmentOffice-based, mortgage or financial institution settingOffice-based, mortgage or lending company setting
Employer & IndustryMortgage lenders, banks, financial institutionsMortgage lenders, banks, financial institutions

While both roles operate within the mortgage industry, the Lock Desk Manager focuses on managing rate locks and lock commitments, ensuring favorable terms for the lender. The Loan Processor handles the preparation and verification of loan documents. Understanding these differences helps candidates choose the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Lock Desk Manager, and why are they important?

To thrive as a Lock Desk Manager, you need a deep understanding of mortgage loan processes, secondary marketing, and interest rate management, often backed by experience in mortgage operations or finance. Familiarity with loan origination systems (LOS), pricing engines, and compliance tools is typically required, as well as proficiency with Excel and data analysis software. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for handling complex rate lock requests and collaborating with internal teams. These skills ensure accurate lock processing, regulatory compliance, and optimized pricing, which are vital for minimizing risk and maximizing profitability in mortgage lending.

What are some common challenges faced by Lock Desk Managers, and how can they be addressed?

Lock Desk Managers often encounter challenges such as managing high volumes of rate lock requests during peak market activity, ensuring compliance with constantly changing lending regulations, and minimizing errors in lock confirmations. To address these issues, it's important to develop strong organizational skills, stay updated with industry changes, and foster clear communication with loan officers and secondary marketing teams. Many organizations also invest in lock desk software and regular training to help managers maintain accuracy and efficiency.
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Lock Desk Analyst - In Office

Lock Desk Analyst - In Office

National Mortgage Staffing

Los Angeles, CA • On-site

$25 - $26/hr

Full-time

Re-posted 19 days ago


Job description

Position: Lock Desk Analyst / Secondary Marketing Support

Location: North Hollywood, California

Work Model: In Office

Compensation: $25.00 to $26.00 per hour

Schedule: Full-time, in office

Overview

This position supports the company’s secondary marketing and analytic efforts through lock processing, pricing support, reporting assistance, and process improvement work. The role will work with several departments and help support business process improvement efforts focused on automation, quality, and efficiency.

Responsibilities
• Accept rate locks from internal and external clients and confirm rate locks back to the client
• Review and verify price quotes and lock requests
• Enter loan information required for locking, relocking, modifying, and extending mortgage commitments into the LOS
• Assist inbound callers with pricing registration questions and procedures
• Communicate with mortgage loan officers and underwriters
• Reconcile daily locks
• Provide price quotes for rates not published on rate sheets
• Resolve price discrepancies at the time of lock and loan purchase
• Support management reporting and analysis of secondary marketing data
• Support projects designed to improve automation, quality, and efficiency

Qualifications
• Bachelor’s degree in Finance or a related field, or 3 years of experience in mortgage pricing and rate sheets
• Strong mathematical and analytical skills
• Strong written and verbal communication skills
• Strong time management skills and the ability to work in a fast-paced environment
• Ability to work well under pressure
• Strong customer service skills
• Strong organization, planning, and time management skills
• Computer literacy, including Microsoft Office and Excel
• High school diploma or equivalent

NMS Disclaimer

Client requirements and hiring decisions are set by the hiring company. Please ensure your application details align with your resume and reflect your direct experience.
Thank you for your interest!


National Mortgage Staffing logo

About National Mortgage Staffing

Sourced by ZipRecruiter

We recruit exceptional candidates for many of the nation's top mortgage companies. National Mortgage Staffing is unique as we ONLY staff in the Mortgage Industry. We have widespread knowledge of all positions in this niche industry. Once assigned to a recruiter you will work with that recruiter for all of your open positions. At National Mortgage Staffing, we have one point of contact for all of your recruiting needs. Each Recruiting Specialist is assigned to a specific job division. This recruiter will have an extensive background in the position you are looking to fill. Whether it is Operations or Sales, we have a Recruiting Specialist that will fit your needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Fort Myers, FL, US

Year founded

2010