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Library Customer Service Assistant Jobs in Indiana

Muncie Public Library

Circulation Assistant II

Muncie, IN · On-site

$13.75/hr

ABOUT MUNCIE PUBLIC LIBRARY (MPL) Our mission is to provide accessible and innovative services ... Help customers use library equipment (i.e. self-checkout machines, etc.) Requirements EDUCATION AND ...

Muncie Public Library

Circulation Assistant II

Muncie, IN · On-site

$13.75/hr

ABOUT MUNCIE PUBLIC LIBRARY (MPL) Our mission is to provide accessible and innovative services ... Help customers use library equipment (i.e. self-checkout machines, etc.) Requirements EDUCATION AND ...

Calumet College

Food Service Assistant

Whiting, IN · On-site

$17 - $21.50/hr

Job Summary We are seeking a reliable and hardworking Food Service Assistant to support kitchen operations and ensure a positive dining experience for our customers. This role plays a key part in ...

dbi

Customer Service

Greenwood, IN

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Indiana

Library Customer Service Assistant information

See Indiana salary details

$11

$19

$26

How much do library customer service assistant jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for library customer service assistant in Indiana is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.73 per hour, depending on experience, location, and employer.

Is Library Assistant customer service?

A Library Customer Service Assistant is responsible for helping library patrons find materials, answer questions, and provide information about library services. Customer service skills, such as communication and problem-solving, are essential in this role, which often involves interacting with visitors in person or over the phone. The position may also require familiarity with library management systems and a friendly, helpful attitude.

What are some common challenges faced by Library Customer Service Assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What qualifications do you need for a Library Assistant?

Library Customer Service Assistants typically need a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may prefer familiarity with library management systems or relevant certifications.

How to become a Library Assistant with no experience?

To become a library customer service assistant with no experience, focus on developing strong communication and organizational skills, and demonstrate a willingness to learn. Many libraries offer on-the-job training, so applying for entry-level positions and highlighting any relevant volunteer work or customer service experience can improve your chances. Obtaining a high school diploma or equivalent is typically required, and familiarity with library systems or basic computer skills can be beneficial.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a Library Customer Service Assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a Library Assistant do?

A Library Customer Service Assistant helps patrons find and check out books and other materials, answers questions, and provides information about library services. They may also organize materials, assist with computer use, and handle administrative tasks. Good communication skills and familiarity with library catalog systems are important for this role.

What does a Library Customer Service Assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Indiana? For Library Customer Service Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Indiana look for? The top searched job categories for Library Customer Service Assistant jobs in Indiana are:
What cities in Indiana are hiring for Library Customer Service Assistant jobs? Cities in Indiana with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,634 per year, or $19.1 per hour.

Royal South Customer Service Assistant Service Advisor Toyota

Royal South Toyota Mazda Volvo

Bloomington, IN • On-site

$14 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Royal South Toyota Service is hiring! Our Toyota Service Drive is a busy and vital part of our customer service-focused store. If you have experience working in retail or have been told you are a personable person, we would like to meet you! This is an entry-level position that can develop into a career for the suitable person. As our Assistant Service Advisor, you will be in our Service Lane and on your feet assisting with checking in customers, answering phone calls, scheduling appointments, parking and retrieving vehicles, checking out customers & other related duties. Please read what Royal South offers and what this position requires below. If you would be a great fit with us and want to start on your career path, please submit your application for us to review.   

Our Benefits include:

  • Paid vacation
  • Paid holidays
  • Health, Dental, & Vision insurance
  • Life insurance
  • 401K
  • Supportive management and surrounding staff
  • Rotational schedule Monday through Saturday
  • Saturday lunch
  • Parts & Service employee discount

Responsibilities include:

  • Immediately welcome and appreciate our visiting customers
  • Assist our Advisors in daily responsibilities
  • Answer incoming phone calls and schedule appointments when needed 
  • Communicate clearly and completely with our customers
  • Confirm our customer's needs and expectations
  • Take care of our customer's vehicle when tagging & driving accordingly
  • Use of an iPad and/or phone camera may be needed for customers' vehicles
  • A professional and pleasant appearance 
  • Working with other departments within our store or our other stores
  • Explain all completed work and charges to customers
  • Responding to inter-company communications
  • Working with other employees to ensure our customers' best experience

Requirements include:

  • Dependable and responsible
  • Clean driving record
  • Listening to directions and learning
  • Desire to improve and excel
  • Being on your feet and moving throughout the day
  • Dealertrack computer experience a plus
  • Organizational skills

Apply