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Library Customer Service Assistant Jobs in Columbus, IN

Suburban Propane

Customer Service Representative

Nashville, IN · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will serve as a main point of contact for our customers ... May assist with route forecasting and maintenance and with the scheduling of daily service work ...

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Library Customer Service Assistant information

See Columbus, IN salary details

$10

$18

$26

How much do library customer service assistant jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for library customer service assistant in Columbus, IN is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.25 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What job categories do people searching Library Customer Service Assistant jobs in Columbus, IN look for? The top searched job categories for Library Customer Service Assistant jobs in Columbus, IN are:
What cities near Columbus, IN are hiring for Library Customer Service Assistant jobs? Cities near Columbus, IN with the most Library Customer Service Assistant job openings:
Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Columbus, IN as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,738 per year, or $18.6 per hour.

Paraprofessional Instructional Assistant Part-Time Library Assistant

Shelbyville Central Schools

Shelbyville, IN • On-site

Part-time

Re-posted 4 days ago

Job description

Position Type:
Support Staff/Instructional Assistant
Date Posted:
7/28/2026
Location:
Hendricks Elementary
Date Available:
08/03/2026
Part-time 28 hours per week.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.
  • Works with the district media specialist to provide library media services to the school
  • Purchases books, teacher resources, and digital resources in the media center to ensure patrons'needs and state instructional standards are being met
  • Performs media center day-to-day operations including but not limited to report gathering, inventory management, circulation. catalog maintenance, patron inquiries, and student supervision
  • Reads to students and provides lessons throughout the school year that demonstrate the use of the library management system, research, and proper use of library resources
  • Works cooperatively with classroom teachers to make resources related to units available (e.g., makes book displays/bulletin boards, pulls resources for classroom study)
  • Demonstrates willingness to attend professional development
  • Supports literacy initiatives and actively participates in activities that support reading
  • Engages elementary students in a positive manner
  • Organizes and take initiative
  • Assists faculty with the development and presentation of learning materials
  • Displays good communication skills
  • Maintains satisfactory attendance
  • Enjoys working with children of all ages, grades, and abilities
  • Complies with Corporation Bylaws, Policies and Employee Handbook
  • Models Corporation Mission Statement and Fundamental Objectives

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