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Library Customer Service Assistant Jobs in Columbus, IN

German American

Customer Service Specialist

Bloomington, IN · On-site

$14.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Specialist Overview: As a Customer Service Specialist , you will be the first ... a cash drawer, assist clients and team members, uncover needs, and educate clients on German ...

Thoroughbred Express Auto Wash

Customer Service Associate

Seymour, IN · On-site

$12.50 - $17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Greet customers with a warm smile, review and educate on services, and assist with payment. * Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in ...

German American Bancorp

Customer Service Specialist

Columbus, IN · On-site

$15.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Specialist Overview: As a Customer Service Specialist , you will be the first ... a cash drawer, assist clients and team members, uncover needs, and educate clients on German ...

German American Bancorp

Customer Service Specialist

Bloomington, IN · On-site

$14.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Specialist Overview: As a Customer Service Specialist , you will be the first ... a cash drawer, assist clients and team members, uncover needs, and educate clients on German ...

German American

Customer Service Specialist

Columbus, IN · On-site

$15.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Specialist Overview: As a Customer Service Specialist , you will be the first ... a cash drawer, assist clients and team members, uncover needs, and educate clients on German ...

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All JobsLibrary Customer Service JobsLibrary Customer Service Assistant JobsLibrary Customer Service Assistant Jobs in Columbus, IN

Library Customer Service Assistant information

See Columbus, IN salary details

$10

$18

$26

How much do library customer service assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for library customer service assistant in Columbus, IN is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.25 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What job categories do people searching Library Customer Service Assistant jobs in Columbus, IN look for?

The top searched job categories for Library Customer Service Assistant jobs in Columbus, IN are:

What cities near Columbus, IN are hiring for Library Customer Service Assistant jobs?

Cities near Columbus, IN with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Columbus, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,738 per year, or $18.6 per hour.

Royal South Customer Service Assistant Service Advisor Toyota

Royal South Toyota Mazda Volvo

Bloomington, IN

$13 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Royal South Toyota Service is hiring! Our Toyota Service Drive is a busy and vital part of our customer service-focused store. If you have experience working in retail or have been told you are a personable person, we would like to meet you! This is an entry-level position that can develop into a career for the suitable person. As our Assistant Service Advisor, you will be in our Service Lane and on your feet assisting with checking in customers, answering phone calls, scheduling appointments, parking and retrieving vehicles, checking out customers & other related duties. Please read what Royal South offers and what this position requires below. If you would be a great fit with us and want to start on your career path, please submit your application for us to review.   

Our Benefits include:

  • Paid vacation
  • Paid holidays
  • Health, Dental, & Vision insurance
  • Life insurance
  • 401K
  • Supportive management and surrounding staff
  • Rotational schedule Monday through Saturday
  • Saturday lunch
  • Parts & Service employee discount

Responsibilities include:

  • Immediately welcome and appreciate our visiting customers
  • Assist our Advisors in daily responsibilities
  • Answer incoming phone calls and schedule appointments when needed 
  • Communicate clearly and completely with our customers
  • Confirm our customer's needs and expectations
  • Take care of our customer's vehicle when tagging & driving accordingly
  • Use of an iPad and/or phone camera may be needed for customers' vehicles
  • A professional and pleasant appearance 
  • Working with other departments within our store or our other stores
  • Explain all completed work and charges to customers
  • Responding to inter-company communications
  • Working with other employees to ensure our customers' best experience

Requirements include:

  • Dependable and responsible
  • Clean driving record
  • Listening to directions and learning
  • Desire to improve and excel
  • Being on your feet and moving throughout the day
  • Dealertrack computer experience a plus
  • Organizational skills

Apply