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Knowledge Manager Jobs in Tennessee (NOW HIRING)

Checkr

Staff Knowledge Base Specialist

Nashville, TN

You will also build, manage, and iterate on AI workforce agents that accelerate knowledge operations, treating them as members of your toolkit the same way you would a contractor or vendor. Our ideal ...

Checkr

Staff Knowledge Base Specialist

Nashville, TN · On-site

You will also build, manage, and iterate on AI workforce agents that accelerate knowledge operations, treating them as members of your toolkit the same way you would a contractor or vendor. Our ideal ...

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All JobsKnowledge Manager JobsKnowledge Manager Jobs in Tennessee

Knowledge Manager information

See Tennessee salary details

$39.5K

$78.2K

$111.6K

How much do knowledge manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for knowledge manager in Tennessee is $78,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,900.00 and $93,900.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A knowledge manager is responsible for organizing, maintaining, and sharing an organization's information and knowledge assets. They develop systems and processes to ensure data is accessible, accurate, and up-to-date, often using knowledge management tools and collaborating with teams to improve information flow. This role requires strong organizational skills and familiarity with content management systems or databases.

What Is a Knowledge Manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and IT managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in the job market.

What are the 5 P's of knowledge management?

The 5 P's of knowledge management are Purpose, People, Processes, Platforms, and Practices. These elements help organizations effectively create, share, and utilize knowledge, which is essential for a Knowledge Manager to develop strategies that improve organizational learning and decision-making.

How does a Knowledge Manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What jobs make $1,000,000 a year?

In the field of knowledge management, high salaries reaching or exceeding $1 million annually are rare and typically associated with executive-level roles such as Chief Knowledge Officer or Chief Information Officer in large organizations. These positions require extensive experience, strategic leadership skills, and often involve overseeing enterprise-wide information and knowledge assets. Most knowledge managers earn significantly less, with top executives in related fields earning high compensation packages including salary, bonuses, and stock options.

What are the key skills and qualifications needed to thrive as a Knowledge Manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs
What job categories do people searching Knowledge Manager jobs in Tennessee look for? The top searched job categories for Knowledge Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Knowledge Manager jobs? Cities in Tennessee with the most Knowledge Manager job openings:
What are popular job titles related to Knowledge Manager jobs in TN? For Knowledge Manager jobs in TN, the most frequently searched job titles are:
Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Tennessee as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $78,163 per year, or $37.6 per hour.
Director Knowledge Management & Innovation

Director Knowledge Management & Innovation

Pillsbury Winthrop Shaw Pittman LLP

Nashville, TN • On-site

Full-time

Posted 21 days ago

Job description

Nashville, Tennessee
Job Description
The Director, Knowledge Management & Innovation will lead the Firm's Knowledge Management & Innovation function, serving as a strategic partner to business units and firm leadership in advancing knowledge sharing, operational excellence, and AI-enabled legal service delivery. This role is responsible for developing and executing the firm's KM and innovation strategy, managing a multidisciplinary team of Knowledge Lawyers, Innovation Managers, and Knowledge Engineers, and driving initiatives that enhance legal workflows, matter intelligence, precedent management, and practice operations. This role also serves as a key driver of cultural and operational transformation, promoting collaboration, continuous improvement, and adoption of modern legal technologies and processes across the firm. Success in this position requires the ability to build credibility with attorneys and firm leadership, influence change effectively, and foster an environment where innovative and efficient ways of working are integrated into day-to-day legal practice.
KEY RESPONSIBILITIES
Strategy & Leadership
  • Lead the development and execution of the firmwide Knowledge Management & Innovation strategy, including long-term vision, operational framework, investment planning, and prioritized delivery roadmaps.
  • Collaborate with firm leadership, practice group leaders, and business services stakeholders to align KM & Innovation initiatives with the firm's strategic objectives, operational priorities, and client service goals.
  • Serve as a strategic advisor and representative for the KM & Innovation function, providing data-driven recommendations and guidance regarding technology, process improvement, staffing, and operational initiatives.
  • Establish and monitor key performance metrics related to adoption, efficiency, quality, knowledge utilization, and operational effectiveness, and provide regular reporting and insights to firm leadership and practice groups.

Team Development
  • Lead, develop, and mentor a multidisciplinary team of Knowledge Lawyers, Innovation Managers, and Knowledge Engineers across multiple offices and geographic locations.
  • Recruit and retain high-performing talent by establishing clear performance expectations, providing ongoing coaching and feedback, and supporting professional growth and career development initiatives.
  • Manage team resource allocation and workload distribution across practice groups and strategic initiatives based on business needs, capacity, and firm priorities.
  • Foster a collaborative, innovative, and business-focused team culture centered on continuous improvement, strong client service, and operational excellence.

Engagement Across the Firm
  • Serve as a strategic voice to business unit leadership by participating in leadership discussions, understanding business priorities, and aligning KM and innovation initiatives with practice and client needs.
  • Lead and support the adoption of knowledge-sharing, process improvement, and AI-enabled practices across the firm through effective stakeholder engagement, communication, and change management strategies.
  • Build credibility and foster collaboration with attorneys and firm leadership by addressing operational challenges, gathering feedback, and demonstrating the value and impact of KM and innovation initiatives.
  • Develop and facilitate cross-functional knowledge-sharing programs, training sessions, pilot showcases, and collaborative forums that promote innovation, best practices, and continuous learning.
  • Promote and represent the firm's KM and innovation capabilities internally and externally through client engagement, industry participation, recruiting efforts, and professional networking opportunities.

KM, Innovation, & AI Delivery
  • Establish and maintain quality standards for the firm's knowledge management assets, including precedent libraries, model documents, playbooks, expertise resources, matter insights, and practice-specific know-how.
  • Lead process improvement and AI-readiness initiatives across the firm by identifying strategic opportunities, overseeing pilot programs, and scaling successful solutions into broader operational capabilities.
  • Collaborate with IT, Legal Operations, Practice Management, and other stakeholders to evaluate, implement, and govern knowledge management and AI-enabled technology platforms and solutions.
  • Oversee the capture, organization, and utilization of matter and practice data to support meaningful reporting, dashboards, and operational insights for practice and firm leadership.
  • Monitor emerging trends, technologies, and best practices within the legal, AI, and professional services markets to support innovation, competitive positioning, and continuous improvement initiatives.

REQUIRED EDUCATION, KNOWLEDGE & EXPERIENCE
  • J.D. from an ABA-accredited law school and significant experience practicing law within a major law firm, corporate legal department, or government legal environment.
  • Substantial experience within knowledge management, practice innovation, professional support lawyer (PSL), or comparable legal operations function, preferably within a sophisticated law firm or legal organization.
  • Demonstrated leadership experience managing and developing high-performing teams, including talent acquisition, coaching, performance management, and organizational development.
  • Proven ability to influence and collaborate effectively with partners, attorneys, and senior business stakeholders in a highly matrixed professional environment.
  • Deep understanding of the legal technology and AI landscape, including generative AI platforms, document automation, contract lifecycle management, knowledge management systems, and matter intelligence solutions.
  • Demonstrated success leading organizational change initiatives, including pilot programs, technology adoption efforts, process improvement initiatives, and operational transformation projects within a partnership environment.
  • Excellent written and verbal communication skills, with the ability to communicate effectively across executive leadership, attorneys, and business professionals.
  • Strong strategic, operational, and problem-solving capabilities, with a demonstrated ability to drive innovation, operational excellence, and measurable business outcomes.

PREFERRED SKILLS & QUALIFICATIONS
  • Legal practice experience aligned with one or more of the firm's core practice or industry sectors, including technology, life sciences, energy, financial services, real estate, construction, intellectual property, regulatory, or complex litigation.
  • Prior leadership experience overseeing knowledge management, innovation, practice support, or legal operations function within an AmLaw 100 or similarly sophisticated legal environment.
  • Experience supporting teams and initiatives across multiple offices, jurisdictions, and geographic regions.
  • Active involvement in the legal knowledge management, legal technology, or innovation community through professional organizations, industry participation, speaking engagements, or peer networks.
  • Familiarity with law firm economics and operational metrics, including utilization, realization, leverage, alternative fee arrangements, and the business impact of KM and innovation initiatives.

PHYSICAL REQUIREMENTS
  • Ability to sit and stand for extended periods.
  • Ability to lift up to 15 pounds.

Qualified applicants with arrest and conviction records will be considered for the position in accordance with the California Fair Chance Act.
The expected salary range for this position is $260,000 - $390,000. Final compensation will be determined based on several factors, including but not limited to, relevant experience, qualifications, skill set, and geographic location.
Pillsbury Winthrop Shaw Pittman LLP is an Equal Opportunity Employer.
If you require an accommodation in order to apply for a position, please contact us at PillsburyWorkday@pillsburylaw.com.

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