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Knowledge Architect Jobs (NOW HIRING)

Optimal Inc.

Knowledge Architect

Chandler, AZ · Remote

We are seeking a detail-oriented and collaborative Knowledge Architect to lead end-to-end knowledge management efforts that ultimately power the Ask Chatbot. This includes partnership with COEs on ...

Optimal Inc.

Knowledge Architect

Chandler, AZ · On-site

We are seeking a detail-oriented and collaborative Knowledge Architect to lead end-to-end knowledge management efforts that ultimately power the Ask Chatbot. This includes partnership with COEs on ...

Optimal Inc.

Knowledge Architect

Chandler, AZ · On-site +1

We are seeking a detail-oriented and collaborative Knowledge Architect to lead end-to-end knowledge management efforts that ultimately power the Ask Chatbot. This includes partnership with COEs on ...

Aquent

Knowledge Architect

Chandler, AZ · On-site +1

$38 - $40/hr

Proficiency in knowledge management modules within enterprise platforms. * Strong understanding of content management systems and information architecture principles. * Familiarity with analytics ...

Keybank

AI-Ready Knowledge Architect

Boston, MA · On-site +1

The AI-Ready Knowledge Architect partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks ...

New

Keybank

AI-Ready Knowledge Architect

Columbus, OH · On-site +1

The AI-Ready Knowledge Architect partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks ...

New

Keybank

AI-Ready Knowledge Architect

Brooklyn, OH · On-site +1

The AI-Ready Knowledge Architect partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks ...

New

KeyBank

AI-Ready Knowledge Architect

Brooklyn, OH · On-site

$59.75 - $77/hr

The AI-Ready Knowledge Architect partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks ...

Keybank

AI-Ready Knowledge Architect

Atlanta, GA · On-site +1

The AI-Ready Knowledge Architect partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks ...

New

Keybank

AI-Ready Knowledge Architect

Pittsburgh, PA · On-site +1

The AI-Ready Knowledge Architect partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks ...

New

Keybank

AI-Ready Knowledge Architect

Denver, CO · On-site +1

The AI-Ready Knowledge Architect partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks ...

New

G-TECH Services

Be Seen First

Knowledge Manager

Chandler, AZ · Remote

$40 - $45/hr

NO C2C OR VISA CANDIDATES Must be able to work 9-6 EST/7-4 MST We are seeking a detail-oriented and collaborative Knowledge Architect to lead end-to-end knowledge management efforts that ultimately ...

Atika Tech

Principal Java Architect

Cincinnati, OH · Hybrid

$60.50 - $81.50/hr

... sharing knowledge Architect and integrate distributed systems, microservices, and RESTful APIs Collaborate with DevOps and operations teams to improve system performance and reliability Automate ...

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Knowledge Architect information

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$83

How much do knowledge architect jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for knowledge architect in the United States is $57.46, according to ZipRecruiter salary data. Most workers in this role earn between $41.11 and $76.44 per hour, depending on experience, location, and employer.

What is a Knowledge Architect?

A Knowledge Architect is a professional responsible for designing, organizing, and managing an organization’s information and knowledge assets. Their role involves creating frameworks and systems that enable efficient knowledge sharing, retrieval, and use across the company. They work closely with IT, subject matter experts, and business leaders to ensure that valuable information is accessible and structured for decision-making and innovation. Knowledge Architects often use tools such as knowledge management platforms, taxonomies, and metadata systems to achieve these goals.

How does a Knowledge Architect typically collaborate with cross-functional teams to implement knowledge management solutions?

A Knowledge Architect works closely with teams such as IT, business analysts, and subject matter experts to design and implement knowledge management systems that meet organizational needs. They facilitate workshops, gather requirements, and ensure that the knowledge structure aligns with business objectives. Regular meetings and ongoing feedback loops are essential to ensure that solutions are user-friendly and effective. This collaborative approach not only ensures smooth adoption but also helps in identifying knowledge gaps and improving content quality.

What are the key skills and qualifications needed to thrive as a Knowledge Architect, and why are they important?

To thrive as a Knowledge Architect, you need expertise in information management, data modeling, taxonomy design, and typically a degree in information science or a related field. Familiarity with content management systems (CMS), enterprise knowledge platforms, and metadata standards is essential, and certifications like KM (Knowledge Management) certifications can be advantageous. Strong analytical thinking, communication, and stakeholder collaboration skills help you translate complex business needs into effective knowledge frameworks. These skills are crucial for creating scalable information architectures that support organizational learning and efficient knowledge sharing.

What is the difference between Knowledge Architect vs Data Analyst?

AspectKnowledge ArchitectData Analyst
Required CredentialsBachelor's or master's in information science, library science, or related fields; certifications in knowledge managementBachelor's or master's in statistics, data science, or related fields; certifications in data analysis tools
Work EnvironmentDesigning knowledge systems, managing information architecture, collaborating with IT and content teamsAnalyzing data sets, creating reports, interpreting data trends for business insights
Employer & Industry UsageUsed in knowledge management, information services, and enterprise content managementCommon in finance, marketing, healthcare, and tech industries for data-driven decision making

The main difference between a Knowledge Architect and a Data Analyst lies in their focus: Knowledge Architects design and manage information systems and knowledge structures, while Data Analysts interpret data to generate insights. Both roles require analytical skills and familiarity with data tools, but their core responsibilities and work environments differ significantly.

More about Knowledge Architect jobs
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What are popular job titles related to Knowledge Architect jobs? For Knowledge Architect jobs, the most frequently searched job titles are:
Knowledge Architect jobs near you
Infographic showing various Knowledge Architect job openings in the United States as of May 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 80% Physical, 6% Hybrid, and 14% Remote job distribution, with an average salary of $119,507 per year, or $57.5 per hour.
Knowledge Architect

Knowledge Architect

Optimal Inc.

Chandler, AZ • Remote

Full-time

Posted 3 days ago

Job description

Job Description Summary:
We are seeking a detail-oriented and collaborative Knowledge Architect to lead end-to-end knowledge management efforts that ultimately power the Ask Chatbot. This includes partnership with COEs on strategic development, governance, and maintenance of our knowledge. This role is essential to ensuring Ask Chatbot delivers accurate, accessible, and high-quality information to users. The successful candidate will serve as the primary steward of knowledge content while building strong partnerships across their COEs.

Key Responsibilities:

  • Author high-quality knowledge articles, procedures, and documentation in line with annual cycles, events and activities for respective COE(s)
  • Enforce knowledge governance policies, including content approval workflows, timely review cycles, stakeholder alignment (e.g. PSC), version control standards and change management for all knowledge content
  • Implement quality control processes for knowledge article creation, updates, and retirement
  • Conduct regular content audits to ensure accuracy, relevance, and compliance with organizational standards, including knowledge article retirement and archival processes
  • Build and maintain strategic partnerships with Centers of Excellence across the organization and proactively coordinate with COE partners to ensure their specialized knowledge is accurately represented
  • Serve as the primary liaison between technical teams and business stakeholders for knowledge-related initiatives
  • Troubleshoot technical issues and be able to discern what is a knowledge gap vs a hallucination vs platform bug
  • Stay current with ServiceNow updates and best practices for knowledge management

Requirements:

  • 3-5 years of experience in knowledge management, technical writing (being able to take content given by COEs - FAQs being able to translate but not writing code), or content strategy
  • Bachelor degree is highly preferred

Preferred:

  • 2+ years of hands-on experience with ServiceNow platform, preferably in knowledge management
  • Experience working with chatbot or AI-powered support systems using natural language processing or AI/ML concepts
  • Proven track record of collaborating with cross-functional teams and subject matter experts
  • Proficiency in ServiceNow Knowledge Management module
  • Strong understanding of content management systems and information architecture
  • Familiarity with analytics tools for measuring content performance
  • Ability to translate complex technical concepts into user-friendly content
  • Project management skills with ability to manage multiple initiatives simultaneously
  • Background in technical documentation or instructional design

Hiring Manager's Top 3 Skills:

  • Content Architecture
  • Analytical Storytelling
  • Project Management

Office Location:

Chandler, AZ - Position can be 100% remote for the right candidate.