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Knowledge Manager Jobs in Columbus, OH (NOW HIRING)

Demonstrated experience with data management concepts including data governance, data quality ... Knowledge Graphs Neo4j Stardog Amazon Neptune / Azure Cosmos DB (Graph) Ontology & Semantic ...

Creating user journeys and user stores to support the design and configuration of Case Management, Journeys, Knowledge Management and AI/Virtual Agent capabilities * Overseeing solution delivery ...

This position also partners closely with leadership and the Knowledge Management team to ensure performance concerns are escalated appropriately and that internal and external knowledge resources ...

PSA Project Manager

Columbus, OH · On-site

$95K - $112K/yr

Code Knowledge: Apply advanced understanding of building codes (IBC, ASME, ASCE) to assist project teams with their tasks. * Product Knowledge: Manage multiple projects involving ISAT products ...

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Knowledge Manager information

See Columbus, OH salary details

$40.6K

$80.5K

$114.9K

How much do knowledge manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for knowledge manager in Columbus, OH is $80,464.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $96,700.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A knowledge manager is responsible for organizing, maintaining, and sharing an organization's information and knowledge assets. They develop systems and processes to ensure data is accessible, accurate, and up-to-date, often using knowledge management tools and collaborating with teams to improve information flow. This role requires strong organizational skills and familiarity with content management systems or databases.

What Is a Knowledge Manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and IT managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in the job market.

What are the 5 P's of knowledge management?

The 5 P's of knowledge management are Purpose, People, Processes, Platforms, and Practices. These elements help organizations effectively create, share, and utilize knowledge, which is essential for a Knowledge Manager to develop strategies that improve organizational learning and decision-making.

How does a Knowledge Manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What jobs make $1,000,000 a year?

In the field of knowledge management, high salaries reaching or exceeding $1 million annually are rare and typically associated with executive-level roles such as Chief Knowledge Officer or Chief Information Officer in large organizations. These positions require extensive experience, strategic leadership skills, and often involve overseeing enterprise-wide information and knowledge assets. Most knowledge managers earn significantly less, with top executives in related fields earning high compensation packages including salary, bonuses, and stock options.

What are the key skills and qualifications needed to thrive as a Knowledge Manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

What job categories do people searching Knowledge Manager jobs in Columbus, OH look for? The top searched job categories for Knowledge Manager jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Knowledge Manager jobs? Cities near Columbus, OH with the most Knowledge Manager job openings:
AI-Ready Knowledge Architect

AI-Ready Knowledge Architect

Keybank

Columbus, OH • On-site, Remote

Full-time

Posted 8 days ago


KeyBank rating

8.2

Company rating: 8.2 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

38th of 141 rated banks


Job description

Location:

For Those Who Work At Home, Ohio

JOB DESCRIPTION:

The AI-Ready Knowledge Architect plays a critical role in designing and maintaining the enterprise information architecture essential for cataloging KeyBank's data for selfservice understanding and enabling AIready data and knowledge usage. This role defines and enforces standards for data modeling, taxonomy, semantic structures, and knowledge representation to ensure consistency, interoperability, and clarity across the organization.

The AI-Ready Knowledge Architect partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks, trusted analytics, and downstream consumption across business intelligence (BI), applied AI/ML, and Large Language Model (LLM) use cases. Success in this role requires the ability to translate complex theoretical concepts into scalable, governed information structures that drive adoption of the data catalog, support emerging AI capabilities, and deliver measurable value to colleagues.

ESSENTIAL JOB FUNCTIONS:

  • Lead the development and maintenance of the enterprise data domain model, taxonomy, and ontologies to ensure shared understanding, semantic consistency, and discoverability of data and knowledge assets.
  • Design and evolve information and semantic models that make enterprise data AIready, supporting use cases ranging from traditional analytics and BI to applied machine learning and LLMbased experiences (e.g., search, retrievalaugmented generation, and copilots).
  • Operationalize data models, taxonomies, and semantic structures through the Enterprise Data Catalog (Alation).
  • Define and enforce standards for data modeling, taxonomy, nomenclature, and semantic structures to ensure consistency and interoperability across business domains and downstream consumption patterns.
  • Provide authoritative guidance on semantic conflicts-resolve definition discrepancies, harmonize terms, and mediate crossdomain dependencies to establish trusted, reusable business meaning.
  • Contribute to the enterprise data product framework by defining domain boundaries, shared dimensions, and semantic contracts that enable crossdomain interoperability and AI consumption.
  • Confirm and document prioritized metadata elements for key business processes, analytical use cases, and AIenabled workflows, ensuring alignment with governance standards and risk expectations.
  • Identify simplification opportunities-reduce redundancy, converge overlapping datasets, and promote canonical sources to improve trust, efficiency, and reusability across analytics and AI platforms.
  • Partner with analytics, data science, and AI engineering teams to ensure information architecture, metadata, and semantic context are sufficient to support explainable, governed, and trustworthy AI outcomes.
  • Serve as a thought partner, provide insights from modeling, catalog adoption, and AI enablement to shape governance strategy and roadmaps.

REQUIRED EXPERIENCE:

  • 10+ years of experience working with data, metadata, and reference data frameworks, including experience in metadata management and/or data quality monitoring
  • Experience leading the development of enterprise business glossaries, domain models, and ontologies to enable semantic consistency, shared understanding, and AI ready data usage.
  • Demonstrated experience with data management concepts including data governance, data quality, master data management, data lineage, and metadata management.
  • Proven ability to establish and operationalize metadata governance functions, including policies, standards, roles, and controls.
  • Demonstrated verbal and written communication skills, with strong data, metadata, and governance storytelling that drives adoption and influences stakeholders.
  • Hands on experience implementing and scaling an Enterprise Data Catalog or metadata repository (Alation or equivalent), including curation workflows and adoption strategies.
  • Understanding of how semantic models, metadata, and knowledge representation enable applied AI and LLM use cases, such as search, question answering, and decision support.
  • Strong business acumen in relating data to business process drivers and performance management, with a value delivery mindset.
  • Collaborative, team focused delivery experience that drives outcomes across enterprise data, analytics, and technology organizations.
  • Strategic thinker with the ability to translate enterprise objectives into actionable plans and measurable outcomes.
  • Excellent knowledge of data and metadata management principles, business analysis, and process engineering.

TECHNOLOGIES:

Knowledge Graphs

Neo4j

Stardog

Amazon Neptune / Azure Cosmos DB (Graph)

Ontology & Semantic Modeling

OWL / RDF / SKOS

Protege

TopBraid

Stardog Studio

Enterprise Data & Knowledge Catalogs

Alation

Collibra

Microsoft Purview

DataHub

Knowledge Modeling Techniques

Ontologies & domain models

Business vocabularies & taxonomies

Semantic normalization

Entity & relationship modeling

AI Context Delivery (Grounding Layer)

Vector databases (Pinecone, Weaviate, Azure AI Search)

Graph + vector retrieval (hybrid RAG)

Metadatadriven prompt context

#LI-BS2

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 07/18/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

#LI-Remote

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About KeyBank

Sourced by ZipRecruiter

Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849