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Knowledge Manager Jobs in Raleigh, NC (NOW HIRING)

CapLeo Global

Knowledge Coordinator

Raleigh, NC · On-site

Support Knowledge Management Initiatives: Assist in implementing and supporting knowledge management strategies that drive engagement, self-service, and mindshare. * Project Support: Assist in the ...

Global Pharma Tek

Knowledge Coordinator

Raleigh, NC · On-site

Support Knowledge Management Initiatives: Assist in implementing and supporting knowledge management strategies that drive engagement, self-service, and mindshare. Stakeholder Consultation: Work with ...

Litera

Associate, Legal Knowledge Engineering

Raleigh, NC · Hybrid

$115K - $133K/yr

Background in legal operations, legal program management, or contract management systems. * Hands-on exposure to AI, machine learning, or generative AI tools. * Prior experience working with or ...

NetApp

Product Manager - Active IQ

Morrisville, NC · Remote

Improve self-service, knowledge management, and support experiences. * Monitor customer metrics including CSAT, CES, NPS, and first-contact resolution. * Create closed-loop feedback processes between ...

CREO

Senior Manager- MSP

Durham, NC · On-site

Remote Monitoring and Management (RMM) platform, Patching, Backup platform, EDR/MDR, compliance and knowledge management and documentation, and AI / Automation tools * Drive new client onboarding ...

CREO

Senior Manager- MSP

Durham, NC · On-site

Remote Monitoring and Management (RMM) platform, Patching, Backup platform, EDR/MDR, compliance and knowledge management and documentation, and AI / Automation tools * Drive new client onboarding ...

DPS Group

Electrical Department Manager

Cary, NC · On-site

$113K - $145K/yr

Mentoring and Training junior engineering staff * Assist in development of group systems, procedures, standards and knowledge management * Prepare and participate in project proposals, man-hour ...

CEDENT

ITGC Sox Compliance

Durham, NC

Experience testing and evaluating * 10+ years of IT general Controls experience (access controls, change management controls, financial controls, general control knowledge) * Managing incoming ...

CEDENT

ITGC Sox Compliance (Durham, NC)

Durham, NC · On-site

... management controls, financial controls, general control knowledge) Managing incoming documentation to compare it against the control and highlight any anomalies (the framework is already in place ...

Cedent

ITGC Sox Compliance (Durham, NC)

Durham, NC · On-site

Experience testing and evaluating * 10+ years of IT general Controls experience (access controls, change management controls, financial controls, general control knowledge) * Managing incoming ...

Princeton IT Services

SAS Project Manager

Raleigh, NC · Remote

Oversees knowledge management activities of the delivery team using knowledge server or comparable tool. * Builds relationships with clients that characterize partnership, cooperation and trust.

Fluor

Senior Manager, Material Management

Raleigh, NC

$119K - $222K/yr

... knowledge management portals and communities Maintain effective client relationships through client service excellence in execution Prepare and issue relevant Material Management reports Other duties ...

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All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Raleigh, NC

Knowledge Manager information

See Raleigh, NC salary details

$38.5K

$76.1K

$108.7K

How much do knowledge manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for knowledge manager in Raleigh, NC is $76,135.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $91,500.00 per year, depending on experience, location, and employer.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn a median annual salary of around $80,000 to $110,000, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or content management may earn higher salaries, often exceeding $120,000 annually.

What is the career path of a knowledge manager?

A knowledge manager typically starts in roles such as information specialist or librarian, then advances to senior knowledge management positions, team lead, or director. Career progression often involves developing expertise in information systems, data management, and collaboration tools, with certifications like CKM (Certified Knowledge Manager) supporting advancement.

What skills do you need to be a knowledge manager?

Knowledge managers need strong communication, organizational, and analytical skills to effectively organize and share information. They should be proficient with knowledge management tools and technologies, such as content management systems and collaboration platforms, and often require a background in information science, library science, or related fields.
More about Knowledge Manager jobs

What job categories do people searching Knowledge Manager jobs in Raleigh, NC look for?

The top searched job categories for Knowledge Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Knowledge Manager jobs?

Cities near Raleigh, NC with the most Knowledge Manager job openings:

Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $76,135 per year, or $36.6 per hour.

Knowledge Manager Specialist

RMF Engineering, Inc

Raleigh, NC

$70K - $80K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 22 days ago

Job description

RMF is a specialized MEP Engineering firm dedicated to serving clients from our 12 offices in the eastern US. Our talented and dedicated staff are committed to technical excellence and a high level of service, and we have thus enjoyed continuous growth over our 43 years in business.

The growth of the practice combined with our migration to Vantagepoint as our CRM platform has created the need for a person to manage the flow of information within our firm and to monitor the quality of entry, access to, and output from this system.

The Knowledge Manager Specialist  is responsible for maintaining accurate and complete data within Deltek Vantagepoint used throughout the firm. This position serves as the primary owner of project, client, employee, and business development data, ensuring consistency, accuracy across the firm.

(Salary Range: $70,000 - $80,000 annually. RMF considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.)

Responsibilities
  • Enter and maintain project, client, contact, employee, and pursuit information in Deltek Vantagepoint.
  • Review and update records to ensure data accuracy, consistency, and completeness.
  • Establish and maintain standardized naming conventions and data entry procedures.
  • Monitor databases for duplicate, outdated, or inaccurate records and perform regular cleanup activities.
  • Process project setups, client updates, employee information, and organizational changes.
  • Perform regular audits to identify missing, inconsistent, or incorrect information.
  • Research and resolve data discrepancies in collaboration with department managers.
  • Maintain documentation of data management procedures and workflows.
  • Assist with data validation for proposals, project tracking, and business development activities.
  • Support monthly, quarterly, and annual reporting requirements.
  • Serve as a resource for employees regarding database processes and data standards.
  • Assist users with locating, updating, and maintaining information in Deltek Vantagepoint.
  • Support special projects related to data collection, migration, and process improvement.
  • Assist in managing a searchable photo and graphic asset library.
  • Create website case studies with a cohesive look, feel, and functionality.
  • Facilitate the dissemination and sharing of knowledge throughout the firm.

Requirements

Skills & Qualifications
  • Outstanding oral and written communication skills
  • Enthusiastic desire to engage in business systems and process improvement
  • Strong organizational and time management skills
  • Knowledge of Content management systems (CMS), experience with Vantagepoint preferred.
  • Experience with RFP processes and business development a plus
  • Experience in an engineering, architecture, or professional services firm preferred.
  • Knowledge of project-based business operations and business development processes.
  • Experience creating reports and dashboards.
  • Familiarity with data quality management and CRM best practices.
Measures of Success

1. Create content once: leverage more content multiple times rather than redeveloping stories we have told before

2. Improved capacity to generate proposal and presentation content

3. Improved knowledge sharing across teams and onboarding for new employees

4. Easy-to-use graphics database with approved image and design assets

5. Leveraging cutting-edge software and tools to complete work effectively and efficiently. High level of data accuracy and completeness.

6. Timely processing of project and client updates.

7. Reduction in duplicate and outdated records.

8. Reliable reporting for leadership and project teams.

9. Consistent adherence to firm data standards and procedures.

Benefits

A stable and professional working environment is offered with competitive salary, excellent employee benefits, which include health and dental insurance, paid holidays, paid vacation, and 401K plan.  We are an equal opportunity employer and take pride in the diversity and dedication of our staff.

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