ZipRecruiter

Log In

1

Knowledge Manager Jobs in Raleigh, NC (NOW HIRING)

CapLeo Global

Knowledge Coordinator

Raleigh, NC · On-site

Support Knowledge Management Initiatives: Assist in implementing and supporting knowledge management strategies that drive engagement, self-service, and mindshare. * Project Support: Assist in the ...

Global Pharma Tek

Knowledge Coordinator

Raleigh, NC · On-site

Support Knowledge Management Initiatives: Assist in implementing and supporting knowledge management strategies that drive engagement, self-service, and mindshare. Stakeholder Consultation: Work with ...

Temperature Control Solutions, Inc

Be Seen First

Parts Manager

Garner, NC · On-site

$60K - $70K/yr

The ideal candidate will possess a strong mechanical knowledge, management ability and are self motivated . Join us to drive growth, foster customer relationships, and elevate our parts department to ...

Litera

Associate, Legal Knowledge Engineering

Raleigh, NC · Hybrid

$115K - $133K/yr

Background in legal operations, legal program management, or contract management systems. * Hands-on exposure to AI, machine learning, or generative AI tools. * Prior experience working with or ...

Leader Communications Inc

Program Manager

Raleigh, NC · On-site

Position Summary The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts ...

DPS Group

Electrical Department Manager

Cary, NC · On-site

$113K - $145K/yr

Mentoring and Training junior engineering staff * Assist in development of group systems, procedures, standards and knowledge management * Prepare and participate in project proposals, man-hour ...

CEDENT

ITGC Sox Compliance

Durham, NC · On-site

Experience testing and evaluating * 10+ years of IT general Controls experience (access controls, change management controls, financial controls, general control knowledge) * Managing incoming ...

CEDENT

ITGC Sox Compliance (Durham, NC)

Durham, NC · On-site

... management controls, financial controls, general control knowledge) Managing incoming documentation to compare it against the control and highlight any anomalies (the framework is already in place ...

next page

Showing results 1-20

All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Raleigh, NC

Knowledge Manager information

See Raleigh, NC salary details

$42.3K

$83.7K

$119.6K

How much do knowledge manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for knowledge manager in Raleigh, NC is $83,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $100,600.00 per year, depending on experience, location, and employer.

What does a knowledge manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What is a knowledge manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in information systems or enterprise content management may earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

How does a knowledge manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a knowledge manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs
What job categories do people searching Knowledge Manager jobs in Raleigh, NC look for? The top searched job categories for Knowledge Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Knowledge Manager jobs? Cities near Raleigh, NC with the most Knowledge Manager job openings:
Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,709 per year, or $40.2 per hour.

Knowledge Coordinator

CapLeo Global

Raleigh, NC • On-site

Other

Re-posted 21 days ago

Job description

Knowledge Coordinator

This role involves collaborating with experts to develop articles, guides, and comprehensive documentation for Client's products and services. You will report to the Performance, Education, and Knowledge (PEAK) team within the global Customer Experience (CX) organization.

Key Responsibilities:

  • Stakeholder Consultation: Work with key stakeholders to provide expertise on how knowledge and community initiatives can drive and deliver business outcomes and help with user issues.
  • Support Knowledge Management Initiatives: Assist in implementing and supporting knowledge management strategies that drive engagement, self-service, and mindshare.
  • Project Support: Assist in the alignment of projects and programs to ensure organizational goals are executed with excellence and on time.
  • Collaboration: Collaborate with other documentation teams to further best practices, find alignment and partnership opportunities, and drive an integrated approach to knowledge management.
  • Opportunity Identification: Support in identifying and prioritizing new opportunities that drive scale, innovation, and results.
  • Team Support: Provide support and assistance to team members and contribute to leadership development initiatives across the organization.
  • Knowledge Center Services (KCS) Program: Support the implementation and adoption of the KCS program, ensuring alignment with organizational objectives.
  • Frontline Support: Provide user access support, manage issue intake and triage, and resolve user issues promptly.
  • Change Management: Collaborate with the Organizational Change Management (OCM) team to ensure smooth transitions and effective communication during system and process updates.
  • Process Documentation: Document and maintain comprehensive records of KM processes and procedures to ensure consistency and efficiency.

Preferred Qualifications:

  • Experience with Confluence/Jira, Google Suite, and Smartsheet.
  • Experience with ServiceNow, Heretto CCMS, and Zoomin CDP.
  • Background in networking/data storage.
  • Experience with Knowledge-Centered Services (KCS).
  • Experience with Darwin Information Typing Architecture (DITA).
  • Education: Bachelor's degree or equivalent in writing, content creation, or communication.
  • Experience: Minimum 2+ years of experience in knowledge management, learning, and/or relevant enablement organization.
  • Previous experience working in a technical and/or customer support organization is a strong plus.
  • Experience with document formatting tools like WYSIWYG, HTML, and DITA.
  • Proficiency with KCS environments and methodology
  • Strong project management and time management skills.
  • Ability to work independently and as part of a team.
Capleo Global logo

About Capleo Global

Sourced by ZipRecruiter

Capleo Global, based in Edison, NJ, USA, operates in the field of financial management and consultancy. The company, as reflected on its official website capleoglobal.com, specializes in providing expert guidance and services in portfolio management, risk management, and business growth strategies. Since its foundation, Capleo Global has progressively expanded its services and consolidated its expertise, making it a reliable partner for businesses aiming to optimize their finances and risk factors. Their distinguished mission is to empower their clients by offering innovative financial solutions and strategic advice that drives growth and success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

2019

Social media

FacebookTwitter

View All Capleo Global Jobs

Apply