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Knowledge Manager Jobs in Oregon (NOW HIRING)

NICE

Product Pre-Sales Engineer, CX

OR · Remote

... Knowledge Management, Analytics, Models, Intelligent Routing and Digital Engagement solutions. * You will interface with sales, engineering, and product stakeholders to incubate and jointly build ...

Davis Wright Tremaine LLP

Research Librarian

Portland, OR · On-site +1

$105K - $111K/yr

Knowledge of emerging research and knowledge sharing technologies, including AI and collaboration software, and familiarity with knowledge management principles * Expert customer service skills.

AditiStaffing

Reliability Engineer

Beaverton, OR

$106K - $134K/yr

... IT service management, including incident, problem, change, and knowledge management, (5) Agile, (6) Java, (7) Splunk, (8) New Relic, (9) cloud computing / Amazon AWS, (10) Linux. Additional ...

OBXtek Inc.

In addition,the position is responsible for developing, maintaining, and organizing system documentation and knowledge management resources. This includes documenting system configurations, data ...

NICE

OR

Familiarity with knowledge management, asynchronous messaging, and omnichannel engagement solutions * Experience with enterprise SaaS architecture, APIs, and integrations * Working knowledge of web ...

Standish Management

Engagement Manager

Portland, OR · On-site

The Engagement Manager at Standish is responsible for managing and leading all client engagements ... Previous Private Equity/VC experience and knowledge of Partnership Accounting, preferred * CPA ...

Standish Management

Engagement Manager

Portland, OR · On-site

We are a provider of specialized fund administration services for Managers and General Partners of ... Previous Private Equity/VC experience and knowledge of Partnership Accounting, preferred * CPA ...

CSC Management

Assistant Manager

Portland, OR · On-site

$20 - $22/hr

Proficient knowledge of Microsoft Office Suite, Email, Dropbox, Google Drive, Entrata * Knowledge in basic accounting, reading financial statements, and managing budgets About Us: We value ...

AGFA

Installation Specialist

OR · On-site +1

Excellent computer skills including MS Office, Lotus Notes and Internet based knowledge management systems. * Excellent oral, written and interpersonal communications skills. * Proven organizational ...

AGFA

Installation Specialist

OR · On-site

Excellent computer skills including MS Office, Lotus Notes and Internet based knowledge management systems. * Excellent oral, written and interpersonal communications skills. * Proven organizational ...

SBM Management

Account Manager

Hillsboro, OR · On-site

$120K - $125K/yr

Description Position at SBM Management The Account Manager will be responsible for managing sales ... To perform this job successfully, an individual should have knowledge of Spreadsheet software and ...

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All JobsKnowledge JobsKnowledge Manager JobsKnowledge Manager Jobs in Oregon

Knowledge Manager information

See Oregon salary details

$46K

$91.1K

$130K

How much do knowledge manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for knowledge manager in Oregon is $91,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,800.00 and $109,400.00 per year, depending on experience, location, and employer.

What does a Knowledge Manager do?

A Knowledge Manager is responsible for organizing, managing, and optimizing the knowledge assets within an organization. They develop strategies and systems for capturing, storing, sharing, and utilizing information to improve efficiency, collaboration, and decision-making. Knowledge Managers often work with digital platforms, facilitate training, and encourage a culture of knowledge sharing among employees. Their role is crucial in ensuring that valuable organizational knowledge is preserved and accessible to those who need it.

What Is a Knowledge Manager?

A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.

How does a Knowledge Manager typically collaborate with other departments to ensure effective knowledge sharing?

Knowledge Managers work closely with various departments such as IT, HR, and operations to identify knowledge gaps, develop systems for information sharing, and promote best practices. They often facilitate workshops, create knowledge bases, and establish guidelines to ensure that valuable organizational knowledge is accessible and up-to-date. Regular interaction with team leaders and subject matter experts is essential to capture insights and tailor knowledge management strategies that support business objectives.

What are the key skills and qualifications needed to thrive as a Knowledge Manager, and why are they important?

To thrive as a Knowledge Manager, you need expertise in information management, content curation, and organizational strategy, often supported by a degree in library science, information systems, or a related field. Familiarity with knowledge management systems (KMS), collaboration platforms like SharePoint or Confluence, and relevant certifications such as Certified Knowledge Manager (CKM) are typically required. Strong communication, analytical thinking, and stakeholder engagement skills help drive knowledge-sharing initiatives and foster a culture of continuous learning. These skills ensure that organizational knowledge is efficiently captured, shared, and utilized, leading to improved decision-making and innovation.

What is the difference between Knowledge Manager vs Content Specialist?

AspectKnowledge ManagerContent Specialist
Required CredentialsBachelor's degree, certifications in knowledge management or information systemsBachelor's degree, certifications in content creation or digital marketing
Work EnvironmentCorporate, IT, or organizational settings focusing on information systemsMarketing, media, or digital teams creating and managing content
Employer & Industry UsageUsed across industries to manage organizational knowledge assetsCommon in marketing, media, and digital content industries
Search & Comparison IntentUnderstanding roles related to organizational knowledgeComparing content creation and management roles

The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

More about Knowledge Manager jobs
What are the most commonly searched types of Knowledge jobs in Oregon? The most popular types of Knowledge jobs in Oregon are:
What are popular job titles related to Knowledge Manager jobs in Oregon? For Knowledge Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Knowledge Manager jobs in Oregon look for? The top searched job categories for Knowledge Manager jobs in Oregon are:
What cities in Oregon are hiring for Knowledge Manager jobs? Cities in Oregon with the most Knowledge Manager job openings:
What are popular job titles related to Knowledge Manager jobs in OR? For Knowledge Manager jobs in OR, the most frequently searched job titles are:
Knowledge Manager jobs near you
Infographic showing various Knowledge Manager job openings in Oregon as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $91,052 per year, or $43.8 per hour.
Product Pre-Sales Engineer, CX

Product Pre-Sales Engineer, CX

NICE

OR • Remote

Other

Posted 9 days ago

Job description

So, what's the role all about?

We are seeking a Product Pre-Sales Engineer to join our team to contribute to our presale function success.  The ideal candidate is excited about working in a data-driven environment with strategic, high-growth accounts who has a passion for AI, Digital and Analytics.

How will you make an impact?

  • You will obsess over enabling our customers to create solutions working backwards from our customers' business challenges.
  • You will define technical solution strategies that fit their strategic objectives using NiCE's Customer Service Automation portfolio focused on AI Driven Intelligent Virtual Agents, Knowledge Management, Analytics, Models, Intelligent Routing and Digital Engagement solutions.
  • You will interface with sales, engineering, and product stakeholders to incubate and jointly build highly innovative and forward-thinking solutions. 
  • You should have a multi-faceted background to succeed in this position including an understanding of the CCaaS space emphasizing our analytic and digital self-service solutions powered by AI.
  • This is a technical sales position and requires a solid technical background of omnichannel virtual agents, customer & agent self-service solutions, analytics, and web programming skills.
  • As part of this role, you'll be one of the Digital & Analytics domain experts at NiCE.  Your job will be to become a trusted advisor to both business leaders and IT executives. 
  • Your primary function is to augment and enhance the customer self-service experience in voice and digital channels for new and existing NiCE customers. 
  • You will help support our Sales team by utilizing your deep product knowledge and technical expertise to demonstrate how companies can use and deploy our customer service automation solutions, realize business value, and deliver exceptional results. 

What are some of the specific responsibilities?

  • Effectively prepare and deliver demonstrations of NICE's Customer Service Automation solutions across the CCaaS platform focusing on conversational AI, knowledge management, messaging channels and analytics. 
  • Evaluate, understand, and document prospect's infrastructure including CCaaS, Automation, Messaging, and Knowledge solutions. 
  • Lead and participate in discovery calls to identify areas of opportunity for NICE solutions 
  • Partner closely with our Sales team engaging with prospects and customers and with our engineering, product, and design teams. 
  • Be an awesome technologist with lots of business acumen, able to draw out root causes to customer concerns, and apply phenomenal problem-solving skills to solve them 
  • Tell compelling stories that are grounded in technology. These aren't just demos; we want you to paint a vision of what truly customer-centric service looks like! 
  • Respond to RFIs and RFPs. We have a very special way we do this... you'll see how we make this exciting and creative! 
  • Strong business acumen to quickly learn new business processes and understand how technology supports the business in achieving revenue and profit goals. 

Have you got what it takes?

  • Bachelor's degree in a related technology field. MBA Preferred. 
  • At least 7+ years of experience in hands-on practical technical experience in (solutions engineering, solution/ sales architecture, and/or data) that was engaged in planning, executing, and managing of complex software sales.
  • 7+ years of consulting or customer engagement experience 
  • 5+ years of contact center experience 
  • Successful track record in best-of-class solutions with a portfolio of strong work examples 
  • Analytically minded with strong interpersonal, presentation, project management, problem solving, and communication skills 
  • Strong multi-tasking skills with the ability to adapt to shifting priorities, demands, and timelines between multiple technologies and tools across various clients 
  • Knowledge of chatbot, automation, and/or conversational AI solutions. 
  • Familiarity with knowledge management, asynchronous messaging, and analytics solutions 
  • Experience with Enterprise SaaS applications, architecture, APIs and integrations 
  • Understanding of web technologies including HTML, JavaScript, CSS, DOM, browser developer tools, etc. 
  • Ability to manage deliverables across multiple projects and meet tight deadlines. 
  • Build internal relationships within CX sales and other areas to evangelize the Customer Service Automation solutions.
  • Maintain knowledge of modern technologies across AI, Digital, Analytics, Telephony and Cloud platforms.

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

Requisition ID: 11364
Reporting into: Director, Product Pre-Sales
Role Type: Individual Contributor

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