Knowledge Manager Jobs in Ohio (NOW HIRING)

SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity.

SierTeK Ltd. is seeking a Knowledge Management Specialist to support an opportunity at Wright Patterson AFB, OH.

Position Overview Section 

We are seeking a detail-oriented Knowledge Management Specialist to support the Air Force Research Laboratory (AFRL) by managing enterprise records, Freedom of Information Act (FOIA), Privacy Act (PA), and records management programs. The successful candidate will ensure compliance with Department of the Air Force (DAF), Department of Defense (DoD), and federal information governance requirements while serving as a trusted advisor to leadership on records lifecycle management, privacy, and knowledge management best practices.

This position requires exceptional organizational skills, strong written and verbal communication abilities, and experience managing sensitive information in a highly regulated government environment.

Essential Job Functions

FOIA Program Management

• Manage the Wing Freedom of Information Act (FOIA) program in accordance with DAF and AFRL policies.
• Receive, log, track, and distribute incoming FOIA requests.
• Maintain FOIA tracking systems, standard operating procedures, and program documentation.
• Coordinate with Wing leadership, the AFRL FOIA Manager, and Base FOIA Office.
• Provide guidance and training to FOIA Points of Contact (POCs).
• Coordinate review, redaction, approval, and submission of FOIA response packages.
• Archive completed FOIA cases in accordance with records retention requirements.

Privacy Act & Information Protection

• Administer the Wing Privacy Act (PA) program.
• Process and track Privacy Act requests.
• Monitor, report, and support mitigation of Personally Identifiable Information (PII) breaches.
• Develop and maintain:
  • Privacy Impact Assessments (PIAs)
  • Social Security Number (SSN) Justification Memorandums
  • PII Confidentiality Impact Levels (PCILs)
  • System of Records Notices (SORNs)
• Ensure compliance with Privacy Act, Controlled Unclassified Information (CUI), and applicable DoD and DAF regulations.

Records & Knowledge Management

• Coordinate records management using Content Server/Livelink and other approved systems.
• Ensure electronic records are accurately classified, tagged, searchable, and securely maintained.
• Manage the complete records lifecycle, including creation, maintenance, retention, and disposition.
• Apply approved Records Disposition Schedules (RDS) for temporary and permanent records.
• Maintain compliance with the Federal Records Act, National Archives and Records Administration (NARA), AFRL, and DAF policies.

Compliance & Program Support

• Support Staff Assistance Visits (SAVs) and Inspector General (IG) inspections.
• Conduct records inventories, quality assurance reviews, and corrective action tracking.
• Provide training to personnel on records management, FOIA, Privacy Act, and compliance requirements.
• Monitor completion of required Privacy Act and Records Management training and report compliance metrics to leadership.
• Complete all mandatory Federal, DoD, and DAF training requirements within required timelines.

Minimum Position Requirements

• Bachelor's degree with 2 years of relevant experience OR
• Associate's degree with 4 years of relevant experience.
• Experience administering Freedom of Information Act (FOIA) programs.
• Knowledge of federal records management laws and information lifecycle management.
• Experience safeguarding Personally Identifiable Information (PII), Controlled Unclassified Information (CUI), and sensitive government information.
• Experience managing official publications, operating instructions, and standardized forms.
• Minimum two years of experience preparing official correspondence, reports, executive briefings, or documentation for senior leadership.
• Strong written and verbal communication skills.
• Proficiency with Microsoft 365 applications including:
  • Outlook
  • Word
  • Excel
  • PowerPoint
  • Teams
  • OneNote
  • SharePoint
• Ability to obtain and maintain required access to government information systems.
• Must sign a Non-Disclosure Agreement (NDA) prior to performance.

Preferred Qualifications

• Experience preparing Staff Summary Sheets (SSS), executive correspondence, and technical documentation using Air Force Handbook 33-337 (Tongue and Quill).
• Experience using:
  • Air Force Records Information Management System (AFRIMS)
  • Air Force/DoD eFOIA portals
  • Content Server/Livelink
• Certified Knowledge Manager (CKM) certification (preferred).
• Project Management Professional (PMP) certification.
• Experience supporting Air Force Research Laboratory (AFRL) organizations.
• Familiarity with AFRL records management and information governance policies.

SierTeK is an equal opportunity employer. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

If you need assistance or accommodation due to a disability, you may contact us at 1+833.743.7835.

*This job posting is to identify potential candidates for positions in order to respond to a request for proposal. This job posting, including but not limited to, qualifications, duties, compensation and benefits, is subject to change based on the terms and conditions of the awarded contract and is contingent on SierTeK being awarded the contract.