Previous management experience helpful. Knowledge, Skills, and Abilities: * Team player with effective coaching and training skills to lead and motivate staff * Strong interpersonal skills; proven ...
Previous management experience helpful. Knowledge, Skills, and Abilities: * Team player with effective coaching and training skills to lead and motivate staff * Strong interpersonal skills; proven ...
Previous management experience helpful. Knowledge, Skills, and Abilities: * Team player with effective coaching and training skills to lead and motivate staff * Strong interpersonal skills; proven ...
Previous management experience helpful. Knowledge, Skills, and Abilities: * Team player with effective coaching and training skills to lead and motivate staff * Strong interpersonal skills; proven ...
This role oversees legal technology, records and vendor management, billing, knowledge management, and data analytics, while driving cross-functional initiatives to modernize and improve legal ...
This role oversees legal technology, records and vendor management, billing, knowledge management, and data analytics, while driving cross-functional initiatives to modernize and improve legal ...
This role oversees legal technology, records and vendor management, billing, knowledge management, and data analytics, while driving crossfunctional initiatives to modernize and improve legal ...
This role oversees legal technology, records and vendor management, billing, knowledge management, and data analytics, while driving crossfunctional initiatives to modernize and improve legal ...
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and ...
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and ...
Service Manager
Wauseon, OH · On-site
Schedules and assigns jobs and work areas to team members in the Service Department according to their skills and knowledge. * Manages repair order system for completeness and accuracy prior to ...
Service Manager
Wauseon, OH · On-site
Schedules and assigns jobs and work areas to team members in the Service Department according to their skills and knowledge. * Manages repair order system for completeness and accuracy prior to ...
Global Warranty Engineer
Maumee, OH · On-site
Manage weekly warranty review meetings with the Engineering, Sales and Plant personnel to keep corrective actions on track. * Manage customer communications within Dana, Suppliers and the assigned OE ...
Global Warranty Engineer
Maumee, OH · On-site
Manage weekly warranty review meetings with the Engineering, Sales and Plant personnel to keep corrective actions on track. * Manage customer communications within Dana, Suppliers and the assigned OE ...
Promote open communication and share engineering knowledge, including timely escalation of ... Strong project management, prioritization, and organizational skills. * Ability to document, plan ...
Promote open communication and share engineering knowledge, including timely escalation of ... Strong project management, prioritization, and organizational skills. * Ability to document, plan ...
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and ...
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and ...
Create, capture, and share product and market knowledge, manage the portfolio strategy, communicate value, and get products or solutions in the hands of Company customers. * Be the product and market ...
Create, capture, and share product and market knowledge, manage the portfolio strategy, communicate value, and get products or solutions in the hands of Company customers. * Be the product and market ...
Product Manager - Sales
New Bremen, OH · On-site
Create, capture, and share product and market knowledge, manage the portfolio strategy, communicate value, and get products or solutions in the hands of Company customers. * Be the product and market ...
Product Manager - Sales
New Bremen, OH · On-site
Create, capture, and share product and market knowledge, manage the portfolio strategy, communicate value, and get products or solutions in the hands of Company customers. * Be the product and market ...
Product Manager - Sales
New Bremen, OH · On-site
Create, capture, and share product and market knowledge, manage the portfolio strategy, communicate value, and get products or solutions in the hands of Company customers. * Be the product and market ...
Product Manager - Sales
New Bremen, OH · On-site
Create, capture, and share product and market knowledge, manage the portfolio strategy, communicate value, and get products or solutions in the hands of Company customers. * Be the product and market ...
Knowledge Management * Metadata Management * Taxonomy Development * Database Administration * Content Operations * Information Architecture * Content Management Systems Qualifications * 3+ years of ...
Quick apply
Knowledge Management * Metadata Management * Taxonomy Development * Database Administration * Content Operations * Information Architecture * Content Management Systems Qualifications * 3+ years of ...
DIGITAL CONTENT & ASSETS MANAGER
Cleveland, OH · Hybrid
$27 - $30/hr
Knowledge Management * Metadata Management * Taxonomy Development * Database Administration * Content Operations * Information Architecture * Content Management Systems Qualifications * 3+ years of ...
DIGITAL CONTENT & ASSETS MANAGER
Cleveland, OH · Hybrid
$27 - $30/hr
Knowledge Management * Metadata Management * Taxonomy Development * Database Administration * Content Operations * Information Architecture * Content Management Systems Qualifications * 3+ years of ...
PMO / Technical Manager
Cleveland, OH · On-site
Knowledge Management * Create project Plan, get signoff, track and monitor the progress, highlight any Risk and work on mitigation strategy * Develop standard project selection criteria to prioritize ...
Quick apply
PMO / Technical Manager
Cleveland, OH · On-site
Knowledge Management * Create project Plan, get signoff, track and monitor the progress, highlight any Risk and work on mitigation strategy * Develop standard project selection criteria to prioritize ...
Senior Software Engineer
Columbus, OH · Hybrid
$118K - $156K/yr
This role is responsible for managing our knowledge platform (KC), driving integration with internal systems, and supporting our AI-powered summarization portal (AskKC). The ideal candidate is a ...
Senior Software Engineer
Columbus, OH · Hybrid
$118K - $156K/yr
This role is responsible for managing our knowledge platform (KC), driving integration with internal systems, and supporting our AI-powered summarization portal (AskKC). The ideal candidate is a ...
Senior Software Engineer
Columbus, OH · Hybrid
$118K - $156K/yr
This role is responsible for managing our knowledge platform (KC), driving integration with internal systems, and supporting our AI-powered summarization portal (AskKC). The ideal candidate is a ...
Senior Software Engineer
Columbus, OH · Hybrid
$118K - $156K/yr
This role is responsible for managing our knowledge platform (KC), driving integration with internal systems, and supporting our AI-powered summarization portal (AskKC). The ideal candidate is a ...
Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and ...
Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and ...
Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and ...
Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and ...
Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and ...
Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and ...
Knowledge Manager information
See Ohio salary details
$41.4K - $48.2K
10% of jobs
$48.2K - $55.1K
4% of jobs
$55.1K - $62K
5% of jobs
$65.8K is the 25th percentile. Wages below this are outliers.
$62K - $68.8K
9% of jobs
$68.8K - $75.7K
6% of jobs
The median wage is $79.3K / yr.
$75.7K - $82.6K
28% of jobs
$82.6K - $89.5K
8% of jobs
$93.6K is the 75th percentile. Wages above this are outliers.
$89.5K - $96.3K
5% of jobs
$96.3K - $103.2K
5% of jobs
$103.2K - $110.1K
6% of jobs
$110.1K - $116.9K
11% of jobs
$41.4K
$81.9K
$116.9K
How much do knowledge manager jobs pay per year?
What does a knowledge manager do?
What Is a Knowledge Manager?
A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.
Are MIS jobs in high demand?
What are the 5 P's of knowledge management?
How does a Knowledge Manager typically collaborate with other departments to ensure effective knowledge sharing?
What jobs make $1,000,000 a year?
What are the key skills and qualifications needed to thrive as a Knowledge Manager, and why are they important?
What is the difference between Knowledge Manager vs Content Specialist?
| Aspect | Knowledge Manager | Content Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, certifications in knowledge management or information systems | Bachelor's degree, certifications in content creation or digital marketing |
| Work Environment | Corporate, IT, or organizational settings focusing on information systems | Marketing, media, or digital teams creating and managing content |
| Employer & Industry Usage | Used across industries to manage organizational knowledge assets | Common in marketing, media, and digital content industries |
| Search & Comparison Intent | Understanding roles related to organizational knowledge | Comparing content creation and management roles |
The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

Director of Strategy and Integration | South Point Rehab
South Point, OH • On-site
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 14 days ago
Key responsibilities
Directs and supervises the referral development efforts of Physician Navigators and Clinical Navigators.
Oversees the admission process through direct supervision of the Admissions Manager.
Implements and monitors marketing and referral strategies, conducts needs assessments, and coordinates sales training and facility-based outreach activities.
Job description
The Director of Strategy and Integration directs the referral development efforts of the Physician Navigators and Clinical Navigators. Responsible for oversight of the admission process through direct supervision of the Admissions Manager. Provides supervision and training for facility-based staff who have marketing, case finding and relationship management responsibilities. Implements system and market specific initiatives to support and achieve organizational goals. This is an exempt position. Performs other related duties as assigned.
What can PAM Health offer you?
- Patient-Centric Focus: Join a hospital dedicated to delivering exceptional patient care and achieving the highest levels of patient satisfaction.
- Career advancement: Unlock opportunities for professional growth through our Education Advancement Program
- Competitive compensation: Explore our rates and take advantage of a comprehensive benefits package.
- Medical Benefits: EPO/HDHP/HSA options; including prescription coverage, RX 'n go, and Teladoc
- Comprehensive dental and vision
- Employee Assistance Program, including counseling, legal, and financial services
- Flexible spending (FSA) and health savings (HAS) accounts
- Life and Disability insurance benefits
- Education/In-Service Opportunities including continuing education and tuition services
- Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
- Personal Travel Discounts
- 401(k) plans and discretionary employer match
- Generous Paid Benefit Time
Responsibilities
Marketing
- Demonstrates the ability to lead and motivate staff (Clinical Navigators, Physician Navigators & Admissions Manager) to achieve organizational goals.
- Serves as the primary liaison for referral sources and for physicians. Assists in the development of market specific strategies to support strategic plans and goals.
- Monitors daily, weekly, monthly and year-to-date trends (referral patterns from physicians, facilities and acute care discharge planners), stays abreast of market competition and adjusts case finding strategies to maximize staff resources and facilitate patient admissions. Provides monthly updates and communicates regularly with management to ensure strategies align with system goals.
- Conducts needs assessment surveys with key stakeholders (community, patients, families, physicians, referral sources and PAM Health Board) to identify service needs and opportunities for program development. Documents feedback on Upshot.
- Sets expectations for staff to offer exemplary customer service.
- Develops and coordinates initial and ongoing sales training for Clinical Navigators and Physician Navigators to effectively transfer learning objectives and ensure a high level of customer service and satisfaction with referral sources.
- Conducts bi-weekly marketing meetings with Clinical Navigators and Physician Navigators to ascertain market trends and evaluate key initiatives.
- Provides direct and/or indirect supervision, coaching, counseling, and performance appraisal for Clinical Navigators, Physician Navigators and Admissions Manager. Trains staffs to be effective in presentation, tours, and community outreach as needs are identified. Also provides back-up for Physician Navigators and Clinical Navigators as necessary.
- Provides in-service training and consultation to system staff on marketing efforts upon request.
- Communicates continually with management about marketing-related needs and activities.
Facility Marketing
- Directs facility marketing initiatives and referral finding strategies. Works collaboratively with Admissions to facilitate the referral process. Assists in providing options to referral sources for all denials. Assures all processes are followed according to plan and reports are filed in a timely manner.
- Demonstrates understanding of service offerings and facility capabilities and limitations; demonstrates an understanding of competitors' services and compares and contrasts those with related PAM Health products and services.
- Trains staffs to be effective in presentation, tours, and community outreach as needs are identified.
- Provides regular and timely information about PAM Health services to referral sources and the community through in person visits, presentations, tours, conferences and health screenings.
- Responds to and coordinates Navigators' requests for in-service presentations to key referral or community groups and involves facility staff in making presentations in their areas of expertise.
- Insures that staff responds to inquiries made directly to the facility in a courteous and timely manner and facilitates follow-up by the appropriate liaison.
- Coordinates facility based in-services and events for referral source and community groups within time frames outlined in the marketing plan in a professional and courteous manner.
- Coordinates facility tours, involving facility staff and Navigators, as appropriate, according to the tour protocol, in a professional and courteous manner.
Program/Product Development
- Identifies opportunities for development of new services and program offerings, including new locations. Conducts market research to determine program feasibility.
- Understands basic business principles (e.g., profit/loss, cost benefit, general finance, and return on investment). Assists with feasibility studies and program development activities as requested.
- Identifies and implements marketing and staff education strategies and plans for approved new programs. Assesses effectiveness of such plans and modifies plans as necessary.
Leadership
- Inclusiveness: Promotes cooperation, fairness and equity; shows respect for people and their differences; works to understand perspectives of others; demonstrates empathy; brings out the best in others and in his/her team.
- Managing Staff: Coaches, evaluates, develops, and inspires staff. Sets expectations. Recognizes achievements. Effectively manages conflict. Aligns dept. goals with company goals. Provides feedback, group leadership. Delegates appropriately. Evaluations completed on time.
- Stewardship and Resource Management: Demonstrates accountability and sound judgment in managing company resources. Appropriate understanding of confidentiality and company values. Adheres to and supports company policies, procedures and safety guidelines.
- Problem-Solving: Identifies problems, involves others in seeking solutions. Conducts appropriate analysis. Searches for best solutions. Effectively and efficiently implements appropriate response to correct problem. Responds promptly and effectively to new challenges.
- Decision-Making: Makes clear, consistent decisions. Acts with integrity in all decisions. Distinguishes relevant from irrelevant information. Makes timely, appropriate decisions.
- Strategic Planning and Organizing: Understands company vision and aligns priorities accordingly. Measures outcomes. Uses feedback to redirect as required. Evaluates alternatives. Appropriately organizes complex issues to desirable resolution.
- Communication: Connects with peers, subordinate employees and all customers. Actively listens. Clearly and effectively shares information. Demonstrates effective oral and written communication skills. Negotiates effectively.
- Quality Improvement: Strives for efficient, effective, high quality performance in self and the department. Delivers timely and accurate results. Resilient when responding to matters that are challenging. Takes initiative to make improvements.
- Leadership: Motivates others. Accepts responsibility. Maintains high morale in department. Develops trust and credibility. Expects honest and ethical behavior of self and staff.
- Teamwork: Encourages cooperation and collaboration. Builds effective teams. Works in partnership with others. Is flexible. Responsive to the needs of others.
- Development: Maintains up-to-date skills through involvement with professional organizations or continuing education.
Customer Service
- Maintains the highest level of customer service via courtesy, compassion and positive communication.
- Promotes the Mission and Vision of PAM Health within the work environment and the community.
- Respects dignity and confidentiality by adherence to all applicable policies and procedures.
Health and Safety
- Works in a manner that promotes safety; wears clothing appropriate to the performance of the job.
- Participates in OSHA required training.
- Follows universal precautions as appropriate for position; complies with Employee Health requirements for continued employment.
- Reports unsafe practices to management.
- Knows own role in case of an emergency.
Qualifications
- Must possess a baccalaureate degree from an accredited college or university.
- Minimum of five years progressive experience in healthcare sales/marketing.
- Previous management experience helpful.
Knowledge, Skills, and Abilities:
- Team player with effective coaching and training skills to lead and motivate staff
- Strong interpersonal skills; proven relationship management skills with physicians, staff and referral sources
- Good written and verbal communication skills, with experience utilizing MS Word, MS Excel and PowerPoint software programs
- Effective decision-making skills; ability to understand and produce usable data for marketing response to community needs.
- Aptitude to learn and understand PAM Health's service offerings, programs and data management tools for positioning system services.
- Effective problem-solver with ability to think outside the box to find solutions for customers
- Ability to work in an unstructured setting
- Self-motivated
- Experience or aptitude to learn and understand PPS guidelines for reimbursement and marketing purposes.
About PAM Health
PAM HEALTH (PAM) based in Enola, Pennsylvania, provides specialty healthcare services through more than 80 locations, as well as wound clinics and outpatient physical therapy locations, in 17 states. PAM Health is committed to providing high-quality patient care and outstanding customer service, coupled with the loyalty and dedication of highly trained staff, to be the most trusted source for post-acute services in every community it serves. Its mission is to serve people by providing compassionate, expert care, and to support recovery through education and research. Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program. We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.PAMHealth.com for a comprehensive look at how we're able to positively impact our local communities.
PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.