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Knowledge Coordinator Jobs in Ohio (NOW HIRING)

Vertiv Co

Manager, Process Enablement

Westerville, OH · On-site

This role is responsible for overseeing Process Enablement Specialists and the Training & Knowledge Coordinator to ensure effective issue assessment, user enablement, and the reduction of unnecessary ...

KBR

Knowledge Management Specialist

Beavercreek, OH

... coordinating docu-mentation for oversight boards. Communication: Excellent interpersonal and written communication skills with the ability to train personnel on KM tools and translate technical ...

Duke Energy

Program Coordinator

Cincinnati, OH

Working Knowledge of Transmission system and assets * Working knowledge of contract administration Recurring Coordination Activities Lead, facilitate, or provide required input for recurring ...

Vertiv Group Corp.

Project Coordinator

Westerville, OH · On-site

POSITION SUMMARY The Project Coordinator supports Project Managers in the planning, execution, and ... Advance knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint internet-based ...

Vertiv Co

Project Coordinator

Westerville, OH · On-site

POSITION SUMMARY The Project Coordinator supports Project Managers in the planning, execution, and ... Advance knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint internet-based ...

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Knowledge Coordinator information

What is a knowledge coordinator?

Knowledge Coordinators are professionals responsible for managing, organizing, and disseminating information within an organization. They ensure that valuable knowledge is captured, stored, and made accessible to the right people at the right time. This role often involves maintaining knowledge bases, facilitating collaboration between teams, and implementing best practices for knowledge sharing. Knowledge Coordinators play a critical part in improving efficiency, supporting decision-making, and fostering a culture of continuous learning within organizations.

What skills and qualifications are needed to be a knowledge coordinator?

To thrive as a Knowledge Coordinator, you need strong organizational skills, attention to detail, and experience in information management, often supported by a relevant degree or background in library science or business administration. Familiarity with knowledge management systems (KMS), content management software, and tools like SharePoint or Confluence is typically required. Excellent communication, collaboration, and problem-solving abilities help you facilitate information sharing and support cross-functional teams. These skills ensure accurate knowledge transfer and efficient access to organizational information, driving informed decision-making.

What challenges do knowledge coordinators face when managing information across different departments?

Knowledge Coordinators often encounter challenges in standardizing information from various departments, as each may use different systems or formats for their data. Ensuring consistency, accuracy, and easy accessibility while respecting data privacy can require significant collaboration and communication. Additionally, encouraging team members to share knowledge proactively and adopt new information management practices can be an ongoing effort. Building strong relationships and facilitating regular training sessions are key strategies to overcome these challenges.

What is the difference between Knowledge Coordinator vs Content Specialist?

AspectKnowledge CoordinatorContent Specialist
Required CredentialsBachelor's degree in information management, communications, or related fieldBachelor's degree in marketing, communications, or related field
Work EnvironmentCorporate, educational, or government settings focusing on information managementMarketing agencies, media companies, or corporate marketing teams
Employer & Industry UsageUsed in organizations managing internal knowledge bases and information flowUsed in content creation, digital marketing, and media industries
Search & Comparison IntentUnderstanding roles related to information management and internal knowledge sharingComparing roles focused on content creation and marketing strategies

The main difference is that Knowledge Coordinators focus on managing and organizing internal information and knowledge resources within organizations, while Content Specialists primarily create and manage marketing or informational content for external audiences. Both roles require strong communication skills and familiarity with digital tools, but their core responsibilities and industry applications differ.

What are the most commonly searched types of Knowledge jobs in Ohio?

The most popular types of Knowledge jobs in Ohio are:

What are popular job titles related to Knowledge Coordinator jobs in Ohio?

For Knowledge Coordinator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Knowledge Coordinator jobs in Ohio look for?

The top searched job categories for Knowledge Coordinator jobs in Ohio are:

What cities in Ohio are hiring for Knowledge Coordinator jobs?

Cities in Ohio with the most Knowledge Coordinator job openings:

Knowledge Coordinator jobs near you
Infographic showing various Knowledge Coordinator job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Manager, Process Enablement

Vertiv Group Corp.

Westerville, OH • On-site

Full-time

Re-posted 5 days ago

Vertiv rating

6.8

Company rating: 6.8 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

374th of 495 rated machine equipment manufacturers

Job description


POSITION SUMMARY
  • The Manager, Process Enablement leads the AMER Process Enablement Triage Team and serves as the primary functional liaison between the business and IT organizations. This role is responsible for overseeing Process Enablement Specialists and the Training & Knowledge Coordinator to ensure effective issue assessment, user enablement, and the reduction of unnecessary escalations to ERP Second Level Support. The Manager drives team performance, operational governance, continuous process improvement, and service excellence across all supported business process domains. This position reports to the VP, Business Process Improvement & VOS.

RESPONSIBILITIES
  • Oversees all end-to-end business processes across Manufacturing, Supply Chain, Finance, and Services domains.
  • Ensures consistent triage operations, process adherence, and cross-functional alignment across all Oracle EBS modules supported by the team.
  • Leads triage team operational initiatives including engagement model evolution (from email-based intake through ServiceNow-structured intake to AI-assisted digital front door).
  • Owns team performance improvement and drives recurring issue reduction strategies.
  • Acts as the primary escalation point within the Triage team toward VP BPI & VOS.
  • Interfaces with ERP Second Level Support, ERP Tech Factory, and ERP Product Owners.
  • Leads operational syncs, second level alignment meetings, and governance & continuous improvement sessions within scope.
  • Manages cross-functional issue patterns spanning multiple Oracle EBS modules and business processes.
  • Validates systemic issues, coordinates corrective actions, and ensures structured feedback loops between business users and IT support teams.
  • Directly manages a team of Process Enablement Specialists (Manufacturing, Supply Chain, Finance, Service) and the Training & Knowledge Coordinator.
  • Responsible for team development, performance management, workload balancing, and hiring/onboarding of new team members.
  • Oracle EBS (all modules), ServiceNow, SharePoint, process mapping and triage methodologies, SLA monitoring and reporting tools, knowledge management systems.

QUALIFICATIONS
  • Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, IT, Computer Science, or related discipline.
  • 8-10 years in Oracle EBS functional support, business process enablement, or ERP operations management.
  • Demonstrated experience leading cross-functional teams in a triage or support environment.
  • Proven track record of driving issue resolution rates and SLA adherence improvements.
  • Strong written and verbal communication skills in English; other languages are a plus.
  • Ability to translate complex technical issues into clear business language.
  • Strong facilitation skills for leading cross-functional meetings and stakeholder alignment sessions.
  • Strong analytical thinking with ability to identify recurring issue patterns, validate systemic problems, and develop data-driven improvement strategies.
  • Proficiency in SLA reporting and performance metric analysis.
  • Deep functional knowledge across multiple Oracle EBS modules.
  • Experience with ServiceNow ticket management, SharePoint documentation, and process mapping tools.
  • Understanding of ERP integration points and end-to-end business process flows.

PHYSICAL & ENVIRONMENTAL DEMANDS
  • No special physical requirements.

TRAVEL REQUIREMENTS
  • 10% travel required.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS
  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development

About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
About the Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

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