Juvenile Program Manager Jobs (NOW HIRING)

Salary: $71,934.86 Annually
Location : (Could be any assigned County location) - 6400 Delta Dr., El Paso, TX 79905, TX
Job Type: Full Time Regular
Job Number: 2026-00235
Department: Juvenile Probation Department
Division: Juvenile Probation Training - Compliance
Opening Date: 06/18/2026
Closing Date: 7/2/2026 11:59 PM Mountain
Minimum Qualifications
***Currently, this is a certified paid position which pays $71,934.86 gross annual salary and is subject to the non-certified general services pay dependent on state funding every biennium.***
Acceptable Experience and Education
Bachelor's degree from an accredited college or university and two (2) years' experience in related agency work dealing with young people, law enforcement, or related area. Case management experience is preferred.
Bilingual (Spanish/English) preferred.
Certificates, Licenses, and other Requirements
In order to access into the County's network and systems, a personal mobile smart device is required by the hire start date.
Must have telephone and report residence.
Must have vehicle for transportation.
Must be at least 21 years of age.
Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
Proof of automobile liability insurance coverage is required.
Must become certified as a Juvenile Probation Officer within thirty (30) days of completing the department's New Employee Orientation.
Must maintain certification as a Juvenile Probation Officer by the Texas Juvenile Justice Department (TJJD).
Must be certified in Handle with Care (HWC) or any other restraint technique adopted, and as required by the department.
Physical Demands
While working in the office, the incumbent will sit for long periods of time in front of a computer terminal using a keyboard and mouse, requiring hand and finger dexterity, the ability to see well enough to read documents and computer screens; lifting or carrying up to 30 pounds.
Work Environment
Office environment. The noise level in the work environment is usually moderate. Level IV Juvenile Probation Officer may have to work remotely.
Works with moderate to high-risk youth and their family members.
Work weekends, holidays, early mornings and or late nights in possible high crime areas and possibly with a population prone to delinquent and criminal acts.
Work late at night in environments consisting of a population prone to emotional and behavioral health and substance issues.
Field Environment
While performing the duties of this job, the employee is required to visit homes of youth located in high crime areas and with a population prone to delinquent and criminal acts. This may entail extensive walking on different levels of terrain, as well as, climbing stairs. This requires the employee to be out in the physical elements of weather, including possible prolonged exposure to the sun, rain, etc. In addition, the position requires the transport of youth via vehicle, train or airplane to appointments and/or placement.
Minimum Requirements: Knowledge, Skills, and Abilities
Knowledge of: Departmental policies and procedures, TJJD standards, the Texas Penal Code, Texas Code of Criminal Procedure 61.02, and Texas Family Code in order to explain detention/probation/court orders and conditions to juveniles and family members; community providers and resources; case management practices; support service programs and eligibility requirements; mediation and behavior modification techniques; graduated sanctions; issues affecting maladjusted youth; social services delivery network; of TJJD and residential placement facilities; registration requirements for adjudicated sex offenders;juvenile law, Texas Juvenile Justice Code, and Texas Family Code; DSM-V terminology, Juvenile Drug Treatment Courts and familiarity with common street drugs and their physiological and behavioral effects and court procedures; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products.
Skill/Ability to: work more than 40 hours during the work week, if required; be able to travel by land or air to fulfill duties and responsibilities; possess excellent communication skills in order to explain to juveniles and family members the conditions of supervision and consequences of failure to comply; maintain frequent communication with co-workers, other County employees, government agencies, law enforcement, outside organizations, and the general public; communicate clearly and precisely verbally and in writing with all levels of individuals to include families, maladjusted youth and the Juvenile Court; possess a high degree of responsibility coupled with a strong interest in young people; provide training regarding Level IV programming, departmental policies, procedures, court proceedings as well as TJJD standards; work positively and effectively with all types of children including severely maladjusted children and their families; to learn the deviant forms of behavior in juveniles and handle such behavior as constructively as possible; use moderate discretion and possess the initiative to complete work assignments with little oversight; possess sound decision making skills foster and maintain working relationships with contracted and community providers to create opportunities for youth to be successful; to learn current juvenile sex offender treatment theories and practices; use word processing software and other computer applications utilized by the department; communicate effectively, both verbally and in writing; communicate effectively with hostile, abusive or irrational individuals; obtain and organize information; operate a personal computer and basic office equipment; establish and maintain effective working relationships with co-workers, County employees, outside organizations, attorneys and the general public; work closely with court officials and local law enforcement on cases; manage time effectively; interpret legal statutes; analyze reports and create strategic and tactical plans; complete the department's pre-employment requirements; pass a Criminal Background Check.
Each and every county position requires the following professional skills and abilities as key and necessary elements of performance:

• Demonstrate regular and reliable attendance;
• Work well with others and participate fully in a team oriented environment;
• Interface with other employees and customers in a courteous and respectful manner;
• Maintain strict confidentiality;
• Project positive support of their department and all county organizations at all times;
• Maintain and enhance the County's commitment to customer service excellence.

Typical Duties
Essential Duties
Provides intensive supervision and mentoring of juveniles, monitoring a caseload with moderate to high-risk youth to include conducting home, school, field, office and community visits;
Complies with visits and/or contacts as required by the Texas Juvenile Justice Department and the Juvenile Probation Department supervision matrix and/or program(s) design;
Conducts interviews/assessments; prepares social history investigations; develops individual supervision case plans for juveniles and oversees participation of juvenile's court ordered programs;
Participates in school, therapeutic and/or other related meetings to ensure court compliances and/or service delivery;
Oversees behavior of juveniles and ensures the juveniles follow Court Orders;
Prepares chronological reports to document progress for court proceedings and treatment purposes;
Refers youth and families to community-based services; building community capacity to provide opportunities for youth to be successful;
Coordinates community resources required by the case plan and/or court order.
Ensures coordination with other team members (if applicable);
Is responsible for making decisions regarding detention of juveniles and release of juveniles, modification of probationary status; makes recommendations to the Court regarding the disposition of juveniles' cases.
Attends mandatory and scheduled meetings and training sessions;
Testifies before the Juvenile Court as required and makes recommendations to the Court on supervision strategies andtreatment plans for the juvenile;
Prepares and files court papers such as requests for petitions, motions to modify dispositions, and affidavits requesting a Directive to Apprehend, as well as Review Reports and Memorandums to the Court;
Administers and completes risk assessments;
Implements Effective Practices in Community Supervision (EPICS) amongst other evidence-based and/or promising practices as deemed appropriate by the Juvenile Probation Department;
Mentors and trains new employees; provides on-the-job training to new Probation Officers and cross-training to other Department Unit staff/employees;
Assists with unit caseloads as necessary;
Is responsible for compliance with program policies and requirements to include the Juvenile Justice Professional Code of Ethics;
Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;
Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts;
Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills;
In order to comply with the Texas Administrative Code (TAC) 341.400, the following duties and responsibilities may be performed only by certified juvenile probation officers:

1. Recommending a disposition in formal court proceedings;
2. Providing final approval of written social history reports;
3. Acting as the primary supervising officer for court-ordered and pre-adjudicated cases;
4. Acting as the primary supervising officer in a collaborative supervision agreement under Family Code §51.075;
5. Serving as the designated inter-county transfer officer and performing the duties required by Family Code §51.072;
6. Developing and implementing case plans in accordance with the Texas Administrative Code 341.506 under Subchapter E.;
7. Conducting intake interviews and preliminary investigations and making release decisions under Family Code §53.01 unless another staff member is designated to do so by the juvenile board;
8. Taking a child into custody as authorized by Family Code §§52.01(a)(4), 52.01(a)(6), or 52.015;
9. Referring a child to a local mental health authority as required by Family Code §54.0408;
10. Providing to the juvenile and to the juvenile's parent, guardian, or custodian a written explanation of the process of sealing juvenile records and a copy of Family Code Chapter 58, Subchapter C-1;
11. Responsible for obtaining and mailing of a Deoxyribonucleic Acid (DNA) specimen for submission to the Texas Department of Public Safety for the purpose of creating a DNA record pursuant to 54.0405(a)(2)(B) of the Texas Family Code and for all juveniles disposed of conduct constituting the commission of a felony as listed in Article 42A.054(a) Code of the Criminal Procedure;

Depending on Area Assigned (Department has discretion to rotate staff between programs based on operational needs and professional development of personnel)
Intensive Supervised Probation (ISP):
Oversees and monitors a caseload with a higher level of supervision to juveniles with moderate to high need for services and supervision due to the presence of emotional, behavioral, substance, use and/or psychological needs;
Serious Habitual Offenders Comprehensive Action Program (SHOCAP):
Works collaboratively with local law enforcement agencies in deploying supervision and suppression strategies with habitual offending juvenile and juvenile who may be deemed gang affiliated and have committed serious delinquent acts;
Oversees and monitors a caseload of moderate to high-risk juvenile offenders which includes juvenile and family affiliated with gangs;
Attends monthly SHOCAP TASK FORCE meetings with local Law Enforcement Agency's (LEAs) and stakeholders;
Works in conjunction with TJJD parole officer assigned to identify SHOCAP offenders paroled from TJJD;
Identifies and documents gang affiliated juveniles;
Juvenile Drug Treatment Court (JDTC):
Oversees and monitors a caseload of youth with a diagnosis of substance abuse disorder based on the current Diagnostic & Statistical Manuel (DSM) V diagnosis of substance abuse disorder of mild to severe;
Attends weekly Court staffing and hearings;
Conducts in-home drug test as indicated by the drug test randomizer;
Maintains compliance with grant-funded requirements;
Works as part of treatment/intervention team which includes intensive services provided by contracted service provider(s); officer must coordinate activities with the treatment team and the assigned Juvenile Court Referee/District Court Judge to assist in the rehabilitation while the juvenile is on probation;
Special Needs Diversionary Program (SNDP):
Works as part of treatment/intervention team which includes intensive in-home services provided by contracted service provider; officer must coordinate activities with the treatment team and the assigned Juvenile Court Referee to assist in the rehabilitation of mental health cases while the juvenile is on probation;
Maintains compliance with grant funded and TJJD requirements/standards;
Works closely with the local mental health authority team members by attending weekly staffing, participating in treatment planning and monthly treatment plan reviews, and coordinating weekly visits in order to meet program standards;
Dual Status Youth Program (DSYP):
Assists in the fac