We are Hiring for Lead Consultant - Genesys - IVR position with our Direct Client. Please find the ... • project and talent management • Experience with project management Qualifications ...
We are Hiring for Lead Consultant - Genesys - IVR position with our Direct Client. Please find the ... • project and talent management • Experience with project management Qualifications ...
IVR Quality Engineer
Fort Mill, SC · On-site
Understands session management, data validation, and call log analysis. * Quality Engineering ... Day to Day Responsibilities/project specifics: * Develop and execute test strategies for IVR and ...
Quick apply
IVR Quality Engineer
Fort Mill, SC · On-site
Understands session management, data validation, and call log analysis. * Quality Engineering ... Day to Day Responsibilities/project specifics: * Develop and execute test strategies for IVR and ...
Business Analyst (IVR)
Charlotte, NC · On-site
Business Analyst (IVR) Location: Charlotte, NC (5 days onsite) Duration: long term Role Overview ... project management tools. • Strong communication skills, both written and verbal, with the ...
Business Analyst (IVR)
Charlotte, NC · On-site
Business Analyst (IVR) Location: Charlotte, NC (5 days onsite) Duration: long term Role Overview ... project management tools. • Strong communication skills, both written and verbal, with the ...
IVR Tester
Lansing, MI · On-site
Experience leading projects to completion. Candidate MUST possess excellent communication skills ... Participate in defect management activities through identifying, logging and re-testing * Support ...
IVR Tester
Lansing, MI · On-site
Experience leading projects to completion. Candidate MUST possess excellent communication skills ... Participate in defect management activities through identifying, logging and re-testing * Support ...
IVR Test Lead
$48.25 - $65.75/hr
... management processes Qualifications The IVR Test Lead is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts for the project meet strenuous ...
IVR Test Lead
$48.25 - $65.75/hr
... management processes Qualifications The IVR Test Lead is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts for the project meet strenuous ...
Senior Network Project/Program Manager - Telecom Domain
San Diego, CA · On-site
$48.75 - $62.25/hr
Drive contact center transformation programs covering IVR, ACD, call flows, and omnichannel ... Project/Program Management: project plans, WBS, risk management, milestone tracking * Vendor ...
Senior Network Project/Program Manager - Telecom Domain
San Diego, CA · On-site
$48.75 - $62.25/hr
Drive contact center transformation programs covering IVR, ACD, call flows, and omnichannel ... Project/Program Management: project plans, WBS, risk management, milestone tracking * Vendor ...
Senior AI/ML & IVR Engineer GCP
Scottsdale, AZ · On-site
$105K - $145K/yr
... management * Implement robust MLOps for model monitoring, versioning, CI/CD, retraining, and ... Lead technical projects, mentor team members, and ensure best practices in code quality, security ...
Senior AI/ML & IVR Engineer GCP
Scottsdale, AZ · On-site
$105K - $145K/yr
... management * Implement robust MLOps for model monitoring, versioning, CI/CD, retraining, and ... Lead technical projects, mentor team members, and ensure best practices in code quality, security ...
IVR Developer (Amazon Connect)- R01568696
Saint Louis, MO · On-site
$65 - $70/hr
... projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians ... Reads configuration externally (not hard-coded) Uses managed secrets (no embedded credentials ...
IVR Developer (Amazon Connect)- R01568696
Saint Louis, MO · On-site
$65 - $70/hr
... projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians ... Reads configuration externally (not hard-coded) Uses managed secrets (no embedded credentials ...
... projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians ... Reads configuration externally (not hard-coded) Uses managed secrets (no embedded credentials ...
... projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians ... Reads configuration externally (not hard-coded) Uses managed secrets (no embedded credentials ...
IVR QA Analyst
Michigan Center, MI · On-site
We are emerging as one of the largest private talent sourcing and management firms in the US. Our ... Experience leading projects to completion. * Candidate MUST possess excellent communication skills ...
IVR QA Analyst
Michigan Center, MI · On-site
We are emerging as one of the largest private talent sourcing and management firms in the US. Our ... Experience leading projects to completion. * Candidate MUST possess excellent communication skills ...
IVR Developer (Amazon Connect)- R01568696
Saint Louis, MO · On-site
$65 - $70/hr
... projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians ... Reads configuration externally (not hard-coded) Uses managed secrets (no embedded credentials ...
Quick apply
IVR Developer (Amazon Connect)- R01568696
Saint Louis, MO · On-site
$65 - $70/hr
... projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians ... Reads configuration externally (not hard-coded) Uses managed secrets (no embedded credentials ...
IVR Automation Test Engineer
San Jose, CA · On-site
$54 - $71.25/hr
... testing CRM applications for the contact center is preferred • Experience with testing ... other project stakeholders clearly and effectively. • Good working knowledge of one or more ...
IVR Automation Test Engineer
San Jose, CA · On-site
$54 - $71.25/hr
... testing CRM applications for the contact center is preferred • Experience with testing ... other project stakeholders clearly and effectively. • Good working knowledge of one or more ...
Technical Project Manager II
Chicago, IL · On-site
$94.80 - $117.50/hr
Knowledge of telecommunications/telephony, VoIP, call routing, IVR functionality, and call flows ... Project Management Professional (PMP) certification, preferred. $94,800 - $117,500 a year Who We ...
Technical Project Manager II
Chicago, IL · On-site
$94.80 - $117.50/hr
Knowledge of telecommunications/telephony, VoIP, call routing, IVR functionality, and call flows ... Project Management Professional (PMP) certification, preferred. $94,800 - $117,500 a year Who We ...
Call Center Project Manager
Pleasanton, CA · On-site
$134K/yr
Company Description First IT Solutions Technical/Functional Skills : Call center applications like NICE, Aspect, Genesys, CTI, Pega, IVR, etc. Qualifications Bachelors Additional Information Job ...
Call Center Project Manager
Pleasanton, CA · On-site
$134K/yr
Company Description First IT Solutions Technical/Functional Skills : Call center applications like NICE, Aspect, Genesys, CTI, Pega, IVR, etc. Qualifications Bachelors Additional Information Job ...
... projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians ... This role will work closely with Product Managers, Developers, Business Analysts, and DevOps teams ...
... projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians ... This role will work closely with Product Managers, Developers, Business Analysts, and DevOps teams ...
Call Center Project Manager
Pleasanton, CA · On-site
$134K/yr
Company Description First IT Solutions Technical/Functional Skills : Call center applications like NICE, Aspect, Genesys, CTI, Pega, IVR, etc. Qualifications Bachelors Additional Information Job ...
Call Center Project Manager
Pleasanton, CA · On-site
$134K/yr
Company Description First IT Solutions Technical/Functional Skills : Call center applications like NICE, Aspect, Genesys, CTI, Pega, IVR, etc. Qualifications Bachelors Additional Information Job ...
IVR QA Automation Engineer- R01568701
Saint Louis, MO · On-site
$65 - $70/hr
... projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians ... This role will work closely with Product Managers, Developers, Business Analysts, and DevOps teams ...
IVR QA Automation Engineer- R01568701
Saint Louis, MO · On-site
$65 - $70/hr
... projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians ... This role will work closely with Product Managers, Developers, Business Analysts, and DevOps teams ...
Technical Project Manager II
Chicago, IL · On-site
$94K - $117K/yr
Knowledge of telecommunications/telephony, VoIP, call routing, IVR functionality, and call flows ... Project Management Professional (PMP) certification, preferred. $94,800 - $117,500 a year Who We ...
Technical Project Manager II
Chicago, IL · On-site
$94K - $117K/yr
Knowledge of telecommunications/telephony, VoIP, call routing, IVR functionality, and call flows ... Project Management Professional (PMP) certification, preferred. $94,800 - $117,500 a year Who We ...
Technical Project Manager II
$94K - $117K/yr
Knowledge of telecommunications/telephony, VoIP, call routing, IVR functionality, and call flows ... Project Management Professional (PMP) certification, preferred. $94,800 - $117,500 a year Who We ...
Technical Project Manager II
$94K - $117K/yr
Knowledge of telecommunications/telephony, VoIP, call routing, IVR functionality, and call flows ... Project Management Professional (PMP) certification, preferred. $94,800 - $117,500 a year Who We ...
... management processes. The IVR Test Lead is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts for the project meet strenuous standards.
... management processes. The IVR Test Lead is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts for the project meet strenuous standards.
Ivr Project Manager information
See salary details
$21.88 - $26.84
4% of jobs
$26.84 - $31.80
8% of jobs
$31.80 - $36.76
3% of jobs
$38.93 is the 25th percentile. Wages below this are outliers.
$36.76 - $41.72
21% of jobs
The median wage is $44.82 / hr.
$41.72 - $46.68
21% of jobs
$50.04 is the 75th percentile. Wages above this are outliers.
$46.68 - $51.64
25% of jobs
$51.64 - $56.60
13% of jobs
$56.60 - $61.56
2% of jobs
$61.56 - $66.52
1% of jobs
$66.52 - $71.48
1% of jobs
$71.48 - $76.44
0% of jobs
$21
$46
$76
How much do ivr project manager jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for ivr project manager in the United States is $46.24, according to ZipRecruiter salary data. Most workers in this role earn between $40.14 and $50.72 per hour, depending on experience, location, and employer.
What does an IVR Project Manager do?
An IVR Project Manager is responsible for overseeing the planning, development, and implementation of Interactive Voice Response (IVR) systems. They coordinate with stakeholders to gather requirements, manage project timelines, and ensure the system meets business needs. Their role includes collaborating with technical teams, testing the IVR solution, and ensuring a smooth deployment. They also monitor performance and troubleshoot issues to maintain optimal system functionality.
What skills and qualifications are needed to be an IVR Project Manager?
To thrive as an IVR Project Manager, you need expertise in project management, telecommunications, and interactive voice response systems, often supported by a bachelor’s degree in a related field and PMP or similar certification. Familiarity with IVR development platforms, telephony infrastructure, and workflow management tools like Jira or Microsoft Project is typically required. Strong communication, problem-solving, and leadership skills help in managing cross-functional teams and client expectations. These skills ensure the successful implementation of IVR solutions that meet technical requirements and deliver excellent user experiences.
How does an IVR Project Manager collaborate with cross-functional teams during IVR system implementation?
An IVR Project Manager works closely with software engineers, UX designers, QA testers, and business stakeholders to ensure that the IVR solution meets both technical and business requirements. This involves facilitating regular meetings to gather input, clarify project goals, and address challenges as they arise. The IVR Project Manager often acts as a bridge between technical and non-technical teams, translating business needs into actionable tasks for developers and ensuring thorough testing before deployment. Effective communication and collaboration are key to delivering a seamless IVR experience on schedule.
Is an IVR project manager in high demand?
IVR project managers are in moderate to high demand as businesses increasingly adopt automated customer service solutions. They need skills in project management, telecommunications, and familiarity with IVR systems, often requiring certifications like PMP. The role is expected to grow with the expansion of contact center technologies.
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What states have the most Ivr Project Manager jobs?
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Full-time
Re-posted 21 days ago
Job description
Company Description
Bravens Inc
Job Description
Hello ,
Greeting from Bravens Inc.
We are Hiring for Lead Consultant - Genesys - IVR position with our Direct Client. Please find the JD below and kindly help me with your availability for the project, you can also refer someone who might be interested.
Role: Lead Consultant - Genesys - IVR
Location: Plano, TX
Duration: Permanent Hire/ Full Time
Job Description:
Preferred
• At least 5 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes
• At least 4years of experience in Genesys 8.x version for call routing and reporting purposes Skills
• Experience on working on Java/Websphere based custom application for IVR
• Avaya Experience Portal
• NICE call recorder
• NICE IEX work force management
• At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
• Analytical and Communication skills
• project and talent management
• Experience with project management
Qualifications
Qualifications Basic:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 7 years of experience with IT Development
Additional Information
Thanks & Regards,
Pratik Pitale
Bravens Inc
Job Description
Hello ,
Greeting from Bravens Inc.
We are Hiring for Lead Consultant - Genesys - IVR position with our Direct Client. Please find the JD below and kindly help me with your availability for the project, you can also refer someone who might be interested.
Role: Lead Consultant - Genesys - IVR
Location: Plano, TX
Duration: Permanent Hire/ Full Time
Job Description:
Preferred
• At least 5 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes
• At least 4years of experience in Genesys 8.x version for call routing and reporting purposes Skills
• Experience on working on Java/Websphere based custom application for IVR
• Avaya Experience Portal
• NICE call recorder
• NICE IEX work force management
• At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
• Analytical and Communication skills
• project and talent management
• Experience with project management
Qualifications
Qualifications Basic:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 7 years of experience with IT Development
Additional Information
Thanks & Regards,
Pratik Pitale
About Bravens
Sourced by ZipRecruiter
Bravens is an Information Technology Consulting and Services company with the vast experience, full of success stories in the service of many companies and organizations in general. The experience in consulting, our work philosophy and high qualification of our professionals consolidate us in an outstanding position in our sector. We specialize in Web Technologies and offer a comprehensive range of proprietary solutions and advanced services that add value to the innovation. We are the partner that companies seek to be supported in their business strategies through technology.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Chantilly, VA, US
Year founded
2010